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[Resolved]  One Assist — i gave my phone to repair and haven't got it back. its been 4 months almost

Address:Mumbai City, Maharashtra
Website:www.oneassist.in

Every time i call them about my phone and ask its whereabouts they tell me to wait 48 hours.. And on sep 1st i received a mail telling me my phone has been delivered. But where actually is my phone.. I don't know what to do anymore.. These people are fraud. I asked the shipping company where my phone was... According to the courier id oneassist provided.. But they said that we do not have any item on this number. Its been like this for more that 1and half month i have been calling them. But they don't seem to even care. Please do something about this company. So that other people don't get entangled in this situation... Like i am right now
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Oct 7, 2017
Complaint marked as Resolved 
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Verified Support
Sep 04, 2017
OneAssist Consumer Solutions Customer Care's response Dear Krishna,

Greetings from OneAssist..!

We deeply regret the inconvenience caused to you & appreciate your patience.

We are unable to find any details, requesting you to kindly share the customer ID or registered mobile number.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards,

Brijesh

Team OneAssist.
Complaint comments 
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Comments

Please close my account with oneassist poicy. policy is in auto renewal mode,
please send me a confirmation asap.
Registered mobile: [protected]

pls close.
Reply
OneAssist Consumer Solutions Customer Care's response, Sep 4, 2017
Verified Support
Dear Sanjeev,

Greetings from OneAssist..!

We deeply regret the inconvenience caused to you & appreciate your patience.

We are unable to find any details, requesting you to kindly share the customer ID or registered mobile number.

Should you require any further assistance, please reach us at [email protected] or 1800-123-3330.

Regards,

Brijesh

Team OneAssist.

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