[Resolved] One Assist — i received sms from my bank that rs-1399/- deducted from my credit card to one assist plan on.21july 2020 to without my permission | |||
Oneassist consumer solutions — enhanced enhanced wa power single plan On thursday, 23 july 2020submit a complaint I received sms from my bank that rs-1399/- deducted from my credit card to one assist plan on.21july 2020 to without my permission.. I also got a mail and a post from one assist team. I dont even know the company and this kind o[censored]nsolicited charging of my credit card. I m continuously calling on[protected], and [protected], but they not cancelling the servicing. Please deactivate and refund my money asap Invoice number : 10153695 Ustomer id : 7705316 Was this information helpful? | |||
Aug 9, 2021 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Dear Shakeer Ali, We are regret the inconvenience caused, and shall surely assist you with the refund. We have forwarded your details to the relevant team. Please allow us 24 - 48 business hours to process your request and cancel the plan - Nitesh, Team OneAssist
Reply
Dear Shakeer Ali,
We are happy to inform you that the membership has been cancelled and a full refund has been initiated from our end. SR 6749972 is future reference to know about the refund status. Also, it takes 5 - 7 working days for the amount to be credited in your account. Do let us know if any other assistance is required from our end - Nitesh, Team OneAssist
We are happy to inform you that the membership has been cancelled and a full refund has been initiated from our end. SR 6749972 is future reference to know about the refund status. Also, it takes 5 - 7 working days for the amount to be credited in your account. Do let us know if any other assistance is required from our end - Nitesh, Team OneAssist
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