[Resolved] One Assist — one assist charges deducted from debit card | |||
Rs 1899 has been deducted from my debit card against one assist plan activated in my axis debit card. However i am not at all interested in the plan. I want the amount to be refunded back to my card immediately. Axis executive gave wrong information about the plan charges and also said it is mandatorily provided by the bank. I have not even completed my free look period. So, i want full amount to be refunded to my card as i do not wish to continue. Relationship number: 3977822 Was this information helpful? | |||
Apr 20, 2018 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Mar 19, 2018 OneAssist Consumer Solutions Customer Care's response "Dear CustomerGreetings from OneAssist...! We deeply regret the inconvenience cause to you. As per your request, we have cancelled your plan vide service request No. 2986874 & the refund will get processed in 7 working days. Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected]. Regards Sagar (Team OneAssist) | |||
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+91 80 8033 3333 [Customer Service]
+91 22 4298 3000 [Corp Office]
707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
My relationship no is- 3919064 Please refund my amount and cancelled plan.