[Resolved] One Assist — one assist company cheated, not for intention to provide claim | |||||
Hi This side amit kumar sir i was took a mobile insurance with one assist company back 2-3 month ago, few days before my phone was damaged, that regarding i told to one assist company and they want some document for my side which i was already uploaded, to 27/06/2017 and they told me a courier boy come to my home and pick the phone, but till date no any person come to my home or don’t to pick my damaged phone, i make lots of call for one assist company call center but they can’t provide me with a satisfied answer, how these companies provide license by government when they cheated to customer, what is the insurance means i can’t understand, show to this company behavior, so it’s my humble request kindly do something. Thanks. Insurance holer name - amit kumar Claim vide service request number 2106168 Mo no -[protected] Was this information helpful? | |||||
Jul 16, 2017 Complaint marked as Resolved Hi
This side Amit Kumar sir I was took a mobile insurance with one Assist Company back 2-3 month ago, few days before my phone was damaged, that regarding I told to one assist company and they want some document for my side which I was already uploaded, to 27/06/2017 and they told me a courier boy come to my home and pick the phone, but till date no any person come to my home or don’t to pick my damaged phone, I make lots of call for one assist company call center but they can’t provide me with a satisfied answer, how these companies provide license by government when they cheated to customer, what is the insurance means I can’t understand, show to this company behavior, so it’s my humble request kindly do something.
THANKS.
Insurance holder name - Amit Kumar
claim vide service request number 2106168
Mo no -9716244378 OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Jul 17, 2017 OneAssist Consumer Solutions Customer Care's response Dear Amit, Greetings from OneAssist..! We are sorry to hear about your experience and regret the inconvenience caused to you. We have forwarded your details to our team and they will get in touch with you shortly for the same. We appreciate your patience in the interim. Regards, Deepika Team OneAssist Verified Support Jul 18, 2017 OneAssist Consumer Solutions Customer Care's response Dear Amit, Greetings from OneAssist..! We have shared the status over the call regarding handset pick up. We are working on your case, requesting you to allow us sometime. Regards, Deepika Team OneAssist Verified Support Aug 23, 2017 OneAssist Consumer Solutions Customer Care's response Dear Amit, Greetings from OneAssist..! We are to happy to know that you have received your repaired handset from us. Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected]. Regards, Deepali Team OneAssist | |||||
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