[Resolved] One Assist — Phone

arpit kundral

from Delhi, Delhi

Address:

Mumbai City, Maharashtra, 400059

I have given my phone for service from more than 35-36 days but no response is there. I'm calling on customer care from last 2 weeks but I don't understand what wrong with that more than 25 mins bell rang but no answer from there . You should tell us if you can fullfil our need or not . Otherwise I will be taking a strict action against your company . My phone balance also spent to call you and there you also don't pick up the call and all. Please see our problem and give reply till tomorrow otherwise I know what I will do .
My mobile number is [protected], [protected]

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Apr 21, 2017

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

Mar 09, 2017

OneAssist Consumer Solutions Customer Care's response Dear Ms Kundral,

Greetings from OneAssist..!

We regret for the inconvenience caused to you.

We have forwarded your details to our team and they will get back to you with an update on your case.

Regards

Deepali

Team OneAssist

Verified Support

Mar 10, 2017

OneAssist Consumer Solutions Customer Care's response Dear Ms Kundral,

Greetings from OneAssist..!

Our team have shared the claim status over the call. Hope your query was addressed.

Regards

Deepali

Team OneAssist

Verified Support

Mar 20, 2017

OneAssist Consumer Solutions Customer Care's response Dear Ms Kundral,

Greetings from OneAssist..!

As per your telephonic conversation, the handset has been delivered to you on 15th March and you have confirmed the same with our team member. Hence, we are closing this ticket.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards

Deepali

Team OneAssist