[Resolved] One Assist — Policy | |||||
Dear team, I am a hdfc credit card holder, the bank has auto debited rs.1299 from my credit card number ending with xxxxxxx2980 with out my authorization on date 07/05/17 and i dont want this membership so cancel the membership and refund the same I urge oneassist to cancel this preposterous membership at once and debit the amount back into my credit card at the earliest as this was done without my authorization or consent! If not, i'd be forced to take up the issue to the consumer court as this is clearly in violation of consumer rights and cyber laws! Regards, Charnjeet sharma Was this information helpful? | |||||
Jun 22, 2017 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support May 22, 2017 OneAssist Consumer Solutions Customer Care's response Dear Charanjeet, Greetings from OneAssist..! As per your request, we have cancelled your plan vide service request No.1981687 on 13th May, 2017. We regret for the inconvenience caused to you. Please be assured that the refund will get processed in 7 working days. Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected]. Regards Deepali Team OneAssist | |||||
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