[Resolved] One Assist — renewal premium charged without my consent. | |||||
I had taken one assist membership last year for rs.1799 but faced immense difficulty in registering my devices on the site, did not get much help from one assist customer support also so decided not to renew its membership. But to my surprise they charged membership fee from my cerdit card without my approval. I lodged a complaint and requested for cancellation of the plan and refund of my deducted amount of rs.1899 on 3rd of march 2018. My cancellation and refund of rs.1899 is still pending. Was this information helpful? | |||||
Apr 19, 2018 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Mar 13, 2018 suhail_ck's response I want to cancel my one assist plan . I didn't like to continue and also i want to refund my amount . the same on already informed 3 times in your customer service, but not responds your service care . with in 2 days i want to cancel and refund my amount : my mobile number : [protected], my plan based on hdfc credit card
Verified Support Mar 19, 2018 OneAssist Consumer Solutions Customer Care's response Dear Mickey, Greetings from OneAssist..! We are very sorry to hear about your experience and regret the inconvenience caused to you. We have forwarded your details to our team and they shall update you with the current development on your case. We appreciate your patience in the interim. Regards Brij Team OneAssist. | |||||
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I want to cancel my one assist plan . I didn't like to continue and also i want to refund my amount . the same on already informed 3 times in your customer service, but not responds your service care . with in 2 days i want to cancel and refund my amount : my mobile number : [protected], my plan based on hdfc credit card
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