[Resolved]  One Assist — To deactivate renewal of plan

Hi,

I have just received SMS for renewal of my plan for this year to which I do not want to continue under present circumstances.

I am informing this through this complaint forum by very same day on receiving SMS, in previous year I had very bitter experience with One Assist team when I request to cancel my subscription and to refund the debited amount .

They said now the amount cannot refund this has already been processed

Seeing that bad experience I m uploading this complaint very same day of receiving intimation

On very immediate basis cancel my renewal of plan and reverse if any fee debited on my credit card

Details are as per below

Name Himanchal Kumar
Relationship ID - 2773962.
M.No -[protected]
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Aug 13, 2021
Complaint marked as Resolved 
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Verified Support
Sep 21, 2020
OneAssist Consumer Solutions Customer Care's response
Dear Himanchal,
We regret the inconvenience caused to you. This shouldn't have happened. Rest assured, we have forwarded your details to the relevant team and they shall assist you with full refund. Your patience in the meantime is highly appreciated - Nitesh, Team OneAssist
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