[Resolved] One Assist — Unauthorised transaction | |||
Hi one assist, How could you deduct 1799 without informing me. I got to know about this fraudulent transaction in the hdfc credit card statement. Kindly assist with the cancellation and please refund the money as soon as possible. I did check with one of your executive and he told me that it's not activated and i have sent an email to your team along with the statement generated by hdfc. I would appreciate if you can refund the amount. Mobile number:[protected] Was this information helpful? | |||
Jul 9, 2017 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Jun 08, 2017 OneAssist Consumer Solutions Customer Care's response Dear Praveen, Greetings from OneAssist...! As per your request, we have cancelled your plan vide service request No. 2057883 & the refund will get processed in 7 working days. Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected]. Regards Sagar (Team OneAssist) | |||
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+91 80 8033 3333 [Customer Service]
+91 22 4298 3000 [Corp Office]
707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
credit card no [protected]
want to cansel the policy issued from my credit card no [protected]
contact no [protected]
Greetings from OneAssist...!
We are unable to trace you with the given details. Request you to kindly revert us with your customer ID or OneAssist membership id, for us to assist you better.
Should you require any further assistance, please reach us at happytoassist@oneassist.in or 1800-123-3330.
Sagar
(Team OneAssist)