One Assist — Worst service | |||||
I have raise the claim on 16th june 16. One assist guy came on 11 july 16 took my phone for repair. On 22nd july 16 i made extra payment of rs 322 as mailed by them. I was told that i will get my handset within a week after making extra payment. Then they told parts are not available so they need extra time. They gave deadline of 20th aug 16. Its a full fraud. I lost trust on this kind of companies. I request you all not to choose this one assist policy in any condition. Neither you will get your phone back nor they will return the money. They dont even reply to your mails. Customer executive are really worst over there. They will talk in such a rude manner that you will think that they are your boss. One of the worst company i met having a bunch of worst customer executives. Beware of these fraudsters. Was this information helpful? | |||||
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OneAssist Consumer Solutions customer support has been notified about the posted complaint. | |||||
 2 Comments | |||||
Comments
My Registered Mobile Number is [protected] and Service Request number is 1434951. its been 3 weeks i didn't get any positive response from One Assist neither they reply to my mails. They give only one excuse that mi dont have parts.
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Resolved
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+91 80 8033 3333 [Customer Service]
+91 22 4298 3000 [Corp Office]
707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
Greeting from OneAssist...!
We deeply regret for the inconvenience caused to you & appreciate your patience.
We are unable to find any details, requesting you to kindly share the customer ID or registered mobile number.
Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected]
Regards,
OneAssist.