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[Resolved]  One Assist — wrong update to delivered

Address:Surat, Gujarat, 395006

Mobile insurance company is one assist
My claim date was 25 june
24 july they mail me to delivered your mobile but mobile was not delivered to me
I have a receipt of one assist
I call customer care of one assist and they all time said to me you problem is resolved in 48 hours but it not solved my problem
In one assist registrar mobile no. Is [protected]
Service request number 2101991
May be i help of consumer cort and complain according to one assist
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Sep 8, 2017
Complaint marked as Resolved 
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Verified Support
Jul 28, 2017
OneAssist Consumer Solutions Customer Care's response Dear Jatinbhai,

Greetings from OneAssist..!

We apologize for your experience and regret the inconvenience caused to you.

We have raised this issue with our team and arranged a call back for you.

We request and appreciate your patience in the interim.

Regards,

Brijesh

Team OneAssist.
Jul 28, 2017
Updated by Vagheladipakj I call one assist 25 Jun to 28 July
I all time manage but one assist not solve my problems
One assist take me promise to curtain handset but not provide
One assist is 3rd class mobile insurance company because insurance take time lot of helpful conditions tell us but not in one they finished
One assist not one call of me I complain in Customer care arrange call of your head officer I wait lot of days but since not one call of one assist
Jul 29, 2017
Updated by Vagheladipakj Still not any solution according to my complaint
Verified Support
Jul 31, 2017
OneAssist Consumer Solutions Customer Care's response Dear Jatin,

Greetings from OneAssist...!

We have shared the status over the call regarding your claim status. Your handset is in the delivery process.We are following up on your case, requesting you to allow us some time.

We appreciate your patience in the interim.

Regards,

Brijesh

Team OneAssist.
Aug 05, 2017
Updated by Vagheladipakj Still not delivered
Verified Support
Aug 07, 2017
OneAssist Consumer Solutions Customer Care's response Dear Jatinbhai,

As per our records, the handset has been delivered to you on 5th August 2017.

Hope your query was addressed.

Regards

Brijesh

Team OneAssist.
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