[Resolved] One Mobikwik Systems Pvt Ltd — unsuccessful recharge | |||
I have recharge online from my credit card but it is not successful. i have contacted on 22.12.2013 but told me mobiwik customer care and t24 customer wait for 7 days but i waited 15 day not any answer. so Please help me this problem solve. my current no - [protected] unsuccessful recharge in my phone no [protected]. Thanks Nandan Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
 1 Comment | |||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
12%
Complaints
7120
Pending
0
Resolved
857
View all 7120 Mobikwik reviews & complaints
+91 93 1392 5342 [Customer Care]
+91 94 6644 6644 [Customer Care]
2nd Floor, Orchid Centre, Golf Course Road, Sector 53, Gurgaon, Haryana, India - 122002
View all Mobikwik contact information
Namaste!
I understand the disruption caused due to your recharge. Your recharge request for Rs 54 was unsuccessful. It seems there is a problem with the recharge denomination.
I suggest you to login to your Mobikwik wallet again and try with another recharge amounts.
Recommended denominations - Rs. 47
Rs. 77
Rs. 49
I also understand your worry about the amount deducted from the bank account. DO NOT WORRY AT ALL!
You must know that if recharge fails, wallet money is not deducted .You can try again using the wallet amount for another recharge.
Your Wallet balance- 54
If you require any further assistance, you are welcome to talk to us. Just write back.
With you,
Your Happiness Officer,
MobiKwik.com
http://about.me/mobikwikpals