One Plus One And Amazon — one plus one mobile phone issue

Address:

Gurgaon, Haryana

i got the phone form Amazon through invites .. as i started using the phone i come to know there is some software problem with the phone, like music player use to play song automatically, torch light use to get turned on automatically even i have not touched the phone. But i was not complained to any concern dept. but after some time the problem gone in worst conditions .sound problems started suddenly like whenever if anybody is calling either i can listen sound or they can listen the sounds . In order to solve this issue i have to restart my phone time to time and also phone use to get stuck while surfing browsers. When i talked with Amazon guys they said only one plus one people will take care .According to them i have to make a DAC certificate from one plus one plus then they can proceed the refund .after that i called to one plus one, first they did not talk right manner and they said directly that the refund will not be initiate .However this phone is quite new it just complete one and half months.i paid 22, 000 for this phone..