One97 Communications — Amount deducted but reciever not received amount

Address:

63-1-100,Burma colony, sriharipuram, visakhapatnam

I had paid tution fees 25/2/2022 around 3.15pm through Paytm postpaid but my amount is successfully completed as shown in my Paytm app but reciever not received the amount till now already 7 days completed I raised the complaint in Paytm app but they are not responding so I am kindly requesting to resolve my problem either amount not refunded to my account or transfer to the receiver account