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One97 Communications Complaints & Reviews

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Updated: Jan 21, 2026
Complaints 1249
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105
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1144
Bad 😕 It seems that One97 Communications has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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One97 Communications reviews & complaints page 13

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D
Deepakkumar009
from Gurugram, Haryana
Sep 20, 2021
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Dear paytm customer care team,

Paytm id:-[protected]

UPI id:-[protected]@paytm

I am a Deepak kumar I have done credit card bill payment
using by paytm wallets A/C amount is Rs 4284 by mistake invalid save credit card no ending no 5009 but my ICICI credit card ending no 9005, but has been payment done by 5009.
I talk with icici customer care executive many times but icici bank.customer Executive said attached credit card no details is not valid and I have no any one payment received

Kindly check the detail & resolve my issue as soon as possible.

Regards
Deepak kumar tiwari
Mob:-[protected]
One97 Communications customer support has been notified about the posted complaint.
Sep 21, 2021
Updated by Deepakkumar009 Please ignore this complaint is resolved
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    N
    Narendrasir
    from Silchar, Assam
    Sep 20, 2021
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    I am Gautam Roy, few months back 15000 Rupees has been debited from my mother's account without any otp process where it mentioned that the money has been debited by one 97 communication. I have given complaint in the bank but they have not taken any action.
    Please refund the amount urgently.
    One97 Communications customer support has been notified about the posted complaint.
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      D
      Dineshrajini
      from Chennai, Tamil Nadu
      Sep 19, 2021
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      Address: 33e lal bahadhur sastri street perungalathur chennai 63

      Hi Team,

      I was movie ticket booking for ticketnew. com, but ticket not booking but amount is debit my bank account so please refund my amount Date 19Sep 21.

      PUR/ONE97 COMMUNICATION LT/[protected]/[protected].

      Regards&Thanks
      Dineshkumar s
      One97 Communications customer support has been notified about the posted complaint.
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        V
        VermaYP
        from New Delhi, Delhi
        Sep 19, 2021
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        Dear SIr

        There is fraud of Rs, 542.80 via transaction no. [protected] dated 16.09.2021 made by my credit card via Paytm PAYUIB mode. I had made a payment to One97 communications Ltd for the order of product, after payment there is SMS receive via PAYUIB that Rs. 542.80 receive to KALUBHAI BATUKBHAI KATARIYA from PAYU Team.

        Now till date nor even product receive nor even my money ...
        Kindly help and resolve ... please call my money back please.

        Thanks in advance
        Yash Verma
        One97 Communications customer support has been notified about the posted complaint.
        Sep 19, 2021
        Updated by VermaYP         Complaint for unauthorised transaction was booked today 1 hr back how is it possible that its showing RESOLVED ?

        kindly confirm.
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          A
          Abhay@007
          from Meerut, Uttar Pradesh
          Sep 18, 2021
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          Address: 100/19 Jai Bheem Nagar Bhopal Vihar Meerut
          Website: UCOBank.com

          I made a payment on 1 Aug 2021 of Rs/- 9721 through UPI but it got failed and money had been debited from my account and it haven't refunded so far. I waited 45 days but no refund. Please help me to fix it.
          One97 Communications customer support has been notified about the posted complaint.
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            M
            Muthyapu Bhagyalaxmi
            from Jagtial, Andhra Pradesh
            Sep 13, 2021
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            My sbi account was debiting without my involvement.I have not received any otp or messages regarding these transactions.A total of Rs.56, 000/- has been debited from my account.The transaction details shows debited by ONE97 COMMUNICATIONS LNOIDA .I request you to please refund my money as soon as possible.
            One97 Communications customer support has been notified about the posted complaint.
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              A
              Anitarawat77
              from Noida, Uttar Pradesh
              Sep 11, 2021
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              Wrongly payment of Rs 602 given to One 97 Communica. Kindly return my amount.
              One97 Communications customer support has been notified about the posted complaint.
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                N
                Narsing Rao Pendyala
                Sep 11, 2021
                Resolved
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                Resolved

                Address: Secunderabad Telangana

                Good morning sir,

                My name is Pendyala Narsing Rao. I am 81 years old currently residing in Hyderabad, Telangana. I am not very efficient with online banking. Today my relative showed me a transaction that took place on 12-Jan-2021 wherein an amount of INR 467.90 was deducted from my State Bank savings account. This amount was deducted by PayTM Payments Bank fraudulently. I am not aware of doing this transfer by myself. Please do justice in this regard. I am attaching a screenshot for your reference.
                Sep 11, 2021
                Complaint marked as Resolved 
                Good morning sir, I had taken help from another relative to take up subscription of Sun TV (Sun Nxt) app. The payment was made using PayTM. Today I was discussing this with that relative and reminded me of the payment to the app. When I cross checked, the dates and time it are matching. My apologies sir for the inconvenience. Thank you, Pendyala Narsing Rao.
                One97 Communications customer support has been notified about the posted complaint.
                Sep 11, 2021
                Updated by Narsing Rao Pendyala                 Sir please see the screenshot of the payment to PayTM.

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                  S
                  Sanskritik
                  from Nagpur Rural, Maharashtra
                  Sep 10, 2021
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                  Website: Paytm IRCTC

                  I had booked two tickets from Paytm IRCTC but they got cancelled. The amount was deducted twice from my account . Also there was no refund for anything. I want the amount to be refunded.
                  One97 Communications customer support has been notified about the posted complaint.
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                    R
                    Rovanvis
                    Sep 9, 2021
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                    Address: Lucknow vikash khand

                    Hello everyone, i worked in one97 Communications Limited (Paytm) as a post of Field Sales Executive but the company didn't provide me the salary and when i talk on this topic to my TL he just simply blocked me and didn't respond to that so Paytm is a big name but for Field executive there are no portal where they can get the help and as they share me the salary will be credited to my account but they didn't do that yet and i worked in one97 Communications Limited (Lucknow vikash khand ) so please be aware with this as the team and management are worst no one help you and TL name is Aftab alam. He didn't provided me the solution of this as i worked under his team and burn my fuel of approx 1000 rs during the field sales job .
                    One97 Communications customer support has been notified about the posted complaint.
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                      K
                      Karthik Marimuthu
                      from Salem, Tamil Nadu
                      Sep 9, 2021
                      Resolved
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                      Resolved

                      I have made an EMI payment of rupees 3500 on 3/9/2021 by debit card transaction the amount has been debited but it is still now it is not refunded to my account as soon as possible please return to my account
                      Sep 15, 2021
                      Complaint marked as Resolved 
                      Thank you
                      One97 Communications customer support has been notified about the posted complaint.
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                        M
                        mani kanta.c
                        Sep 8, 2021
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                        Address: 8th main 8th cross, Narisipura .Vidyarnyapu,

                        Credit card bill pay note pad failed please refund my money in account 20000 Date 07/09/2021 order I'd.[protected]
                        One97 Communications customer support has been notified about the posted complaint.
                        Sep 08, 2021
                        Updated by mani kanta.c                         Account number. [protected] IFC code SBIN0009045 . refund my amount account sir
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                          N
                          Nevan khatak
                          Sep 5, 2021
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                          Dear Sir/Madam

                          I want to refund my money as you have wrongly deducted the amount from my credit card. Amount is 4683/-deducted on 24/08/2021 from credit card no 9248 ( last Dixit).

                          I want also deactivate the plan from my credit card as soon as possible.

                          Regards
                          Sandeep kumar
                          One97 Communications customer support has been notified about the posted complaint.
                          View replies
                          Dear Sir/Madam

                          I want to refund my money as you have wrongly deducted the amount from my credit card. Amount is 4683/-deducted on 24/08/2021 from credit card no 9245 ( last Dixit).

                          I want also deactivate the plan from my credit card as soon as possible.

                          Regards
                          Sandeep kumar
                          Reply
                          Pls refund my amount as you have deducted the amount 4683 on 24/08/2021 from my credit card no 9245 (last Dixit) as soon as possible and pls deactivate/unsubscribe the plan from my credit card on urgent basis.

                          Regards
                          Sandeep Kumar
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                            A
                            Ahmed12345xyz
                            Sep 5, 2021
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                            Address: 105/B Block, Potia Apartments, Bellasis Road Mumbai Central
                            Website: www.boat-lifestyle.com

                            The online purchase and payment was made for a ear phone Boat baseheads 152 through my debit card. I received notification for the deduction of 499/- rupees. But the order did not progress, after processing, it was still showing payment page . I want the money to be refunded to my account and reversed.

                            Dalvi [protected]
                            One97 Communications customer support has been notified about the posted complaint.
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                              J
                              Jyoti Barat Chattopadhyay
                              Sep 2, 2021
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                              Fraud Transaction by One97 communication Ltd

                              Sir
                              I am Jyoti Barat Chattopadhyay dated 29/08/2021 my sbi account has debit transfer to INB One97 communication Ltd rupees 2000/-, but this such transaction I had not done. So please rectify this and refund money to my Bank Acount as early.
                              Warm Regards
                              Jyoti Barat Chattopadhyay...
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                              H
                              HemlataSingh
                              Aug 30, 2021
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                              Amount debited but not received to beneficiary and not refunded back in my bank account

                              BIL/ONL/[protected]/One97 Comm/[protected]/M link august -Rs. 1000 transfer from icici bank account no.[protected] but not received to beneficiary and Not received back (refunded) in the bank account. Dated[protected]
                              Kindly refund the amount back....
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                              srinivas kadire
                              Aug 30, 2021
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                              Address: Kamareddy

                              26300 amount debited by my credit card without my concern and without otp, have u hacked my card please refund my amount otherwise wil goto legal and complain ti RBI, my credit card no [protected] bank of barida
                              One97 Communications customer support has been notified about the posted complaint.
                              Aug 30, 2021
                              Updated by srinivas kadire                               Iam seeing her number customer suffering from u, why u r doing this kind if fraudulent transaction, without any otp debited amount by credit card, how ti is possible, r u hacking those cards.
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                                T
                                Tushar_Gandhi
                                Aug 30, 2021
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                                Hi, I made a transaction of Rs 40 on 17th Aug 2021 to merchant Maa Ambey, Meerut. The amount has been debited from my end but it wasn't credited at merchant's end. So I had to pay additional RS 40 cash as well.

                                Transaction no. [protected]

                                I am unable to add screenshots for the error message file is too large. However the image file is under 4 mb which is way smaller than maximum allowed 32 mb.
                                One97 Communications customer support has been notified about the posted complaint.
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                                  K
                                  Kantheppa kattimani
                                  Aug 28, 2021
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                                  Address: Sharanappa Dasar At Bhagyanagar tg koppal

                                  Mispaytm. FASTA Gone 6707493ASE3B71 Vc4 my order dt[protected] delivery dt[protected] &[protected] & now delivery dt 2nd sep so please send my order item
                                  One97 Communications customer support has been notified about the posted complaint.
                                  Aug 28, 2021
                                  Updated by Kantheppa kattimani                                   Mispaytm. FASTA Gone 6707493ASE3B71 Vc4 my order dt[protected] delivery dt[protected] &[protected] & now delivery dt 2nd sep so please send my order item
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                                    K
                                    Kunnara
                                    Aug 27, 2021
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                                    I have lodged a complaint today. I hereby withdraw my complaint in toto. Regret the inconvenience caused.
                                    One97 Communications customer support has been notified about the posted complaint.
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