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One97 Communications Complaints & Reviews

www.one97.com
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Updated: Jan 21, 2026
Complaints 1249
Resolved
105
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1144
Bad 😕 It seems that One97 Communications has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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One97 Communications

One97 Communications reviews & complaints page 14

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N
Narendrasir
from Silchar, Assam
Sep 20, 2021
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I am Gautam Roy, few months back 15000 Rupees has been debited from my mother's account without any otp process where it mentioned that the money has been debited by one 97 communication. I have given complaint in the bank but they have not taken any action.
Please refund the amount urgently.
One97 Communications customer support has been notified about the posted complaint.
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    D
    Dineshrajini
    from Chennai, Tamil Nadu
    Sep 19, 2021
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    Address: 33e lal bahadhur sastri street perungalathur chennai 63

    Hi Team,

    I was movie ticket booking for ticketnew. com, but ticket not booking but amount is debit my bank account so please refund my amount Date 19Sep 21.

    PUR/ONE97 COMMUNICATION LT/[protected]/[protected].

    Regards&Thanks
    Dineshkumar s
    One97 Communications customer support has been notified about the posted complaint.
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      V
      VermaYP
      from New Delhi, Delhi
      Sep 19, 2021
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      Dear SIr

      There is fraud of Rs, 542.80 via transaction no. [protected] dated 16.09.2021 made by my credit card via Paytm PAYUIB mode. I had made a payment to One97 communications Ltd for the order of product, after payment there is SMS receive via PAYUIB that Rs. 542.80 receive to KALUBHAI BATUKBHAI KATARIYA from PAYU Team.

      Now till date nor even product receive nor even my money ...
      Kindly help and resolve ... please call my money back please.

      Thanks in advance
      Yash Verma
      One97 Communications customer support has been notified about the posted complaint.
      Sep 19, 2021
      Updated by VermaYP       Complaint for unauthorised transaction was booked today 1 hr back how is it possible that its showing RESOLVED ?

      kindly confirm.
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        A
        Abhay@007
        from Meerut, Uttar Pradesh
        Sep 18, 2021
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        Address: 100/19 Jai Bheem Nagar Bhopal Vihar Meerut
        Website: UCOBank.com

        I made a payment on 1 Aug 2021 of Rs/- 9721 through UPI but it got failed and money had been debited from my account and it haven't refunded so far. I waited 45 days but no refund. Please help me to fix it.
        One97 Communications customer support has been notified about the posted complaint.
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          M
          Muthyapu Bhagyalaxmi
          from Jagtial, Andhra Pradesh
          Sep 13, 2021
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          My sbi account was debiting without my involvement.I have not received any otp or messages regarding these transactions.A total of Rs.56, 000/- has been debited from my account.The transaction details shows debited by ONE97 COMMUNICATIONS LNOIDA .I request you to please refund my money as soon as possible.
          One97 Communications customer support has been notified about the posted complaint.
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            A
            Anitarawat77
            from Noida, Uttar Pradesh
            Sep 11, 2021
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            Wrongly payment of Rs 602 given to One 97 Communica. Kindly return my amount.
            One97 Communications customer support has been notified about the posted complaint.
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              N
              Narsing Rao Pendyala
              Sep 11, 2021
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              Resolved

              Address: Secunderabad Telangana

              Good morning sir,

              My name is Pendyala Narsing Rao. I am 81 years old currently residing in Hyderabad, Telangana. I am not very efficient with online banking. Today my relative showed me a transaction that took place on 12-Jan-2021 wherein an amount of INR 467.90 was deducted from my State Bank savings account. This amount was deducted by PayTM Payments Bank fraudulently. I am not aware of doing this transfer by myself. Please do justice in this regard. I am attaching a screenshot for your reference.
              Sep 11, 2021
              Complaint marked as Resolved 
              Good morning sir, I had taken help from another relative to take up subscription of Sun TV (Sun Nxt) app. The payment was made using PayTM. Today I was discussing this with that relative and reminded me of the payment to the app. When I cross checked, the dates and time it are matching. My apologies sir for the inconvenience. Thank you, Pendyala Narsing Rao.
              One97 Communications customer support has been notified about the posted complaint.
              Sep 11, 2021
              Updated by Narsing Rao Pendyala               Sir please see the screenshot of the payment to PayTM.

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                S
                Sanskritik
                from Nagpur Rural, Maharashtra
                Sep 10, 2021
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                Website: Paytm IRCTC

                I had booked two tickets from Paytm IRCTC but they got cancelled. The amount was deducted twice from my account . Also there was no refund for anything. I want the amount to be refunded.
                One97 Communications customer support has been notified about the posted complaint.
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                  R
                  Rovanvis
                  Sep 9, 2021
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                  Address: Lucknow vikash khand

                  Hello everyone, i worked in one97 Communications Limited (Paytm) as a post of Field Sales Executive but the company didn't provide me the salary and when i talk on this topic to my TL he just simply blocked me and didn't respond to that so Paytm is a big name but for Field executive there are no portal where they can get the help and as they share me the salary will be credited to my account but they didn't do that yet and i worked in one97 Communications Limited (Lucknow vikash khand ) so please be aware with this as the team and management are worst no one help you and TL name is Aftab alam. He didn't provided me the solution of this as i worked under his team and burn my fuel of approx 1000 rs during the field sales job .
                  One97 Communications customer support has been notified about the posted complaint.
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                    K
                    Karthik Marimuthu
                    from Salem, Tamil Nadu
                    Sep 9, 2021
                    Resolved
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                    Resolved

                    I have made an EMI payment of rupees 3500 on 3/9/2021 by debit card transaction the amount has been debited but it is still now it is not refunded to my account as soon as possible please return to my account
                    Sep 15, 2021
                    Complaint marked as Resolved 
                    Thank you
                    One97 Communications customer support has been notified about the posted complaint.
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                      M
                      mani kanta.c
                      Sep 8, 2021
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                      Address: 8th main 8th cross, Narisipura .Vidyarnyapu,

                      Credit card bill pay note pad failed please refund my money in account 20000 Date 07/09/2021 order I'd.[protected]
                      One97 Communications customer support has been notified about the posted complaint.
                      Sep 08, 2021
                      Updated by mani kanta.c                       Account number. [protected] IFC code SBIN0009045 . refund my amount account sir
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                        N
                        Nevan khatak
                        Sep 5, 2021
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                        Dear Sir/Madam

                        I want to refund my money as you have wrongly deducted the amount from my credit card. Amount is 4683/-deducted on 24/08/2021 from credit card no 9248 ( last Dixit).

                        I want also deactivate the plan from my credit card as soon as possible.

                        Regards
                        Sandeep kumar
                        One97 Communications customer support has been notified about the posted complaint.
                        View replies
                        Dear Sir/Madam

                        I want to refund my money as you have wrongly deducted the amount from my credit card. Amount is 4683/-deducted on 24/08/2021 from credit card no 9245 ( last Dixit).

                        I want also deactivate the plan from my credit card as soon as possible.

                        Regards
                        Sandeep kumar
                        Reply
                        Pls refund my amount as you have deducted the amount 4683 on 24/08/2021 from my credit card no 9245 (last Dixit) as soon as possible and pls deactivate/unsubscribe the plan from my credit card on urgent basis.

                        Regards
                        Sandeep Kumar
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                          A
                          Ahmed12345xyz
                          Sep 5, 2021
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                          Address: 105/B Block, Potia Apartments, Bellasis Road Mumbai Central
                          Website: www.boat-lifestyle.com

                          The online purchase and payment was made for a ear phone Boat baseheads 152 through my debit card. I received notification for the deduction of 499/- rupees. But the order did not progress, after processing, it was still showing payment page . I want the money to be refunded to my account and reversed.

                          Dalvi [protected]
                          One97 Communications customer support has been notified about the posted complaint.
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                            S
                            srinivas kadire
                            Aug 30, 2021
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                            Address: Kamareddy

                            26300 amount debited by my credit card without my concern and without otp, have u hacked my card please refund my amount otherwise wil goto legal and complain ti RBI, my credit card no [protected] bank of barida
                            One97 Communications customer support has been notified about the posted complaint.
                            Aug 30, 2021
                            Updated by srinivas kadire                             Iam seeing her number customer suffering from u, why u r doing this kind if fraudulent transaction, without any otp debited amount by credit card, how ti is possible, r u hacking those cards.
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                              T
                              Tushar_Gandhi
                              Aug 30, 2021
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                              Hi, I made a transaction of Rs 40 on 17th Aug 2021 to merchant Maa Ambey, Meerut. The amount has been debited from my end but it wasn't credited at merchant's end. So I had to pay additional RS 40 cash as well.

                              Transaction no. [protected]

                              I am unable to add screenshots for the error message file is too large. However the image file is under 4 mb which is way smaller than maximum allowed 32 mb.
                              One97 Communications customer support has been notified about the posted complaint.
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                                K
                                Kantheppa kattimani
                                Aug 28, 2021
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                                Address: Sharanappa Dasar At Bhagyanagar tg koppal

                                Mispaytm. FASTA Gone 6707493ASE3B71 Vc4 my order dt[protected] delivery dt[protected] &[protected] & now delivery dt 2nd sep so please send my order item
                                One97 Communications customer support has been notified about the posted complaint.
                                Aug 28, 2021
                                Updated by Kantheppa kattimani                                 Mispaytm. FASTA Gone 6707493ASE3B71 Vc4 my order dt[protected] delivery dt[protected] &[protected] & now delivery dt 2nd sep so please send my order item
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                                  K
                                  Kunnara
                                  Aug 27, 2021
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                                  I have lodged a complaint today. I hereby withdraw my complaint in toto. Regret the inconvenience caused.
                                  One97 Communications customer support has been notified about the posted complaint.
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                                    K
                                    Kunnara
                                    Aug 27, 2021
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                                    I regret to state that this is the first time I'm hearing the name of this company. On the 17th of this month an otp number has appeared in my mobile which I have not seen because I have not asked for any transactions on that day. An amount has been fraudulently taken through my credit card. Surprisingly I have not conveyed this otp back, because I had not asked for it, and inspite of that the amount is gone. Today while doing another payment I happened to see this otp and on checking my credit card statement I find that this amount is also included. Kindly help
                                    One97 Communications customer support has been notified about the posted complaint.
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                                      N
                                      Neeraj Manhas
                                      Aug 21, 2021
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                                      Dear sir
                                      I am paying my electricity bill and my 2150 ruppes transfer to one97 communications.please refund my money.
                                      Account no=[protected]
                                      Neeraj Manhas
                                      IFSC=SBIN0007133
                                      One97 Communications customer support has been notified about the posted complaint.
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                                        A
                                        anuj photography
                                        from New Delhi, Delhi
                                        Aug 19, 2021
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                                        Address: dera village new delhi 110074
                                        Website: one97

                                        I tried to book the ticket by paytm and send amount to one 97 pvt ltd amount debited and received by one 97 and does not initiate ticket booking
                                        i want my refund
                                        One97 Communications customer support has been notified about the posted complaint.
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