One97 Communications Customer Care
One97 Communications Ltd.
Customer satisfaction rating: 9%
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One97 Communications Customer Care

One97 Communications Ltd.

B 121, Sector 5
Gautam Buddh Nagar District
Uttar Pradesh
India - 201301

Customer Care Phone Numbers and Contacts

+91 80 4123 7197  (Bangalore)

+91 12 0477 0771  (HQ)

Additional info
Corporate Headquarters
B 121, Sector 5, Noida 201301
Tel: +91 12 0477 0770
Fax: +91 12 0477 0771

4th Floor, Enterprise Centre, Domestic Airport, Next To Orchid Hotel, Vile Parle East, Mumbai 400099
Tel: +91 22 2613 3197

144/533, 2nd Floor, 22nd Main, 150 Feet Ring Road, HSR Layout 1st Sector (Agara), Bangalore 560102
Tel: +91 80 4123 7197

2nd Floor, Balammal Building, No 33, Burkit Road, T Nagar, Chennai 600 017
Tel: +91 44 2435 0197

6th Floor, Eco Station, BP 07, Salt Lake, Sec-5, Kolkata 700091
Tel: +91 33 4000 5197

Lr No. 209/638/1, 12th Floor, Pension Towers, Loita Street, PO Box 10032 00100, Nairobi, Kenya

Premises # 3, (Boshoti Dream), Flat: B#6, Room No: 1, Road-20, Gulshan-1, Dhaka-1212, Bangladesh

106, 1st Floor, Building No. 11, Dubai Internet City Dubai, UAE

Adol House 15, Cipm Avenue, Alausa Ikeja, PO Box 4929, Lagos, Nigeria

View More Information...

Customer satisfaction rating
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

One97 Communications related photos (223)

One97 Communications Complaints & Reviews

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One97 Communications — fraudulent transactions to one97 by fraud call

 Shekari on May 10, 2019
On 21/04/2019 my friend got a fraudulent call from phone#:[protected] where she was take my debit card and she was informed about my debit card for which they needed a otp, it was unfortunate that she provided to them the otps and i lost my total amount 35000 and in that one transaction of rs. 999 they added in one97 wallet. Then i lodged a complaint in the cyber crime cell hyderabad police. But they are delay my complaint. Please help me about providing that wallet details, iam physically disable i tried but i would not able to go to everywhere for my issue. Please help me. Please.

Complaint comments  Read comments [1]Complaint category Other

One97 Communications — payment made thru karur vysya bank for india sales rs.1799/=

 revz on May 6, 2019
Bank ref no.
"transaction date" value date branch cheque no.
6/5/2019 11:34 6-may-19 9999
One 97 communications limited-[protected] 1, 799.00
Dear sir,
Today i made a payment through internet banking from my account with karur vysya bank, ganapathy br., coimbatore rs.1799/=. The details of the transfer is as indicated above. This payment is for the purchase of vivo v9 mobile advertises by flipkart lite explore plus. (Attached the advertisement for your reference). I have got an acknowledgement...
Complaint comments  Read comments Complaint category Mobile Handsets

One97 Communications — my sbi account debited of 5000

 Lalit Kishor Rathore on Apr 30, 2019
My sbi account debited by 5000 on 28th November 2018 by one 97 communication noida without any purchase etc of transaction.
I am not using or purchasing any kinds of things from one97communication.
This is totally fraud case.
I also check this type of many cases of fraud online by one97 communication
Pls refund my amount & do the needful
Braj kishor
Complaint comments  Read comments [1]Complaint category Other

One97 Communications — refunds amount

 shripad rawool on Apr 26, 2019
Dear sir,
I was adding money in my patym account [protected]

So i was completing my payment using my upi id [protected]@upi

While adding money, transaction of 167 rs gone missing, didn't added in my paytm wallet.

But transaction of 167 rs is successfully completed from my upi id
Dear sbi upi user, your account is debited inr 167.0 on date[protected]:51:36 pm by upi ref no[protected]. Download yono @

You have successfully paid inr 167.00 to paytm. [protected]@axisbank....
Complaint comments  Read comments [2]Complaint category Banks

One97 Communications — irctc ticket refund urgent

 Anmol0183 on Apr 26, 2019
Hi sir,

I have booked my train ticket with irctc on april 26 for swarn shatabdi using your portal.
The amount has been debited from my account but the ticket is not booked
I want my refund at the earliest possible time.
Hereby attaching the screenshot of the same.
Looking forward for an immediate response.
This has happened with me the second time anyway

Complaint comments  Read comments [1]Complaint category Railways

One97 Communications — fraud case from the paytm regarding order no: 8015627349 dated 20/04/2019 mobile no: 9928875273

 Hanny3693 on Apr 26, 2019
I, hanish jain ordered samsung galaxy s10 worth rs. 67000/- from the paytm mall on 20th april 2019 order no is [protected] and its expected delivery date was 22nd april 2019. Today is 24th april 2019 and still it is showing handed over in my order book, not delivered to me yet. Now i want to cancel my order but i am not able to cancel it. I called many times to the customer care but they couldn't provide me the solution yet. Almost 48 hours have been passed to raise the problem (Complaint no:[protected] still not find the solution. I belong from a very medium class family and its a very big issue...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

One97 Communications — request for refund.

 Sashi Longs on Apr 23, 2019
I have the honour to state a few lines regarding my tatasky recharge that, i recharged with rs.300 on 16 april 2019 from paytm. And due to my careless and wrong cvv number of sbi debit card, my tatasky recharge was left on hold and it is hold in your authority, therefore, it is my humble request to your kind authority to please refund or forward the amount to tatasky no [protected] acount.
For your kind act and consideration, i will be ever anticipated....
Complaint comments  Read comments [1]Complaint category Credit Cards

One97 Communications — money deducted without my knowledge

 deeraj janpriya on Apr 21, 2019
Without my knowledge my money 4450 is deducted by one97 communication. Company said that they will give online service but all my money is deducted cheated me nothing service is provided. Company asking extra money. Bt already my account deducted by 4450 rs. I want all my money thorough paytm ([protected]) this is my number and the number where from the money is deducted no. Is[protected]...
Complaint comments  Read comments [3]Complaint category Online Dating Services

One97 Communications — amount debit but ticket not confirmed

 bigneshgoyal on Apr 17, 2019
I have booked a train ticket from mas to pgt on 17th april 2019 in irctc rail connect app through payment gateway one 97 comm but transaction go failure (Ticket not booked) but money go debited from idbi bank account, but still not refunded.
Plz look into this matter immediately.
A/c n1139 dr for inr 1336.47 cardtxn:mast-pos/one9. A/c bal (Incl. O[censored]nclrd chqs) on 17apr 11:06hrs. Call [protected] if card not used by you

Email id:[protected]
Mobile no:[protected]
With regards
Bignesh goyal...
Complaint comments  Read comments [1]Complaint category Travel Agents

One97 Communications — not providing prize money

 Navdeep Inder Bamrah on Apr 10, 2019
Filing of a case against paytm mall (One97 communication)
Compensation of rs 1 lac.

Complaint - i had participated in an online contest organised by paytm mall on 31 may, 2018. I had won that contest and result was announced on 6 june, 2018.
The prize which was a shopping voucher of rs 10000 was awarded, which was distributed among our four tagged friends including me.

Paytm mall didn't inform me that the prize will be distributed among all four equally. All of other three got coupon of 2500 rs each but i didn't get any voucher. I had initiated, participated...
Complaint comments  Read comments [1]Complaint category Online Shopping

One97 Communications — refund of cancelled order

 monica137 on Apr 10, 2019
I ordered from dominoes by using online banking on 21st march, but the orders were cancelled. I have made two orders, one payment was done with another gateway for which i have received the refund. The other order payment was done through one97, now i have not got refund for this payment. The restaurant has confirmed that they have refunded both the payments. I got only one, the other which was done by one97 is not done yet....
Complaint comments  Read comments Complaint category Banks

One97 Communications — add money on paytm wallet through union bank of india upi

 NITHIN RAJ CS on Apr 9, 2019
Add money on paytm wallet through union bank of India UPI

The msg is " your union bank of India will refund the money in your bank account " & Based on our past experience, bank take 2 working days to add the amount back in the bank account.(other note : you can raise your concern with us after 21 hours)

What should be do paytm?...
Complaint comments  Read comments [1]Complaint category Other

One97 Communications — money debited from paytm bank account

 Mvn Prudhvi on Apr 7, 2019
Sir on april 4th at 3.00pm 100 rupees and on april 7th at 1.14pm 76 rupees has been debited from my account without my knowledge i didn't even send my money or payed to one 97 communication limited company but my money is getting debited. Total of 176 rupees has been debited from my paytm bank account to one 97 communication limited company. Plz kindly check the details and refund my money...
Complaint comments  Read comments Complaint category Banks

One97 Communications — amount refund

 k.manikandan k.manikandan on Apr 6, 2019
Kreditbee loan i'd:kb190304dwmng

I have transferred loan repayment amount rs10296/- dt02/04/19, via kreditbee app through paytm but amount deducted from my account but loan not closed, so please solve my issues and refund my money as soon as possible
Many times i have sent mail to [protected]@paytm, till not responding paytm
So please solve my issues and refund my money
For reference i have attached photo copy
Thank you...
Complaint comments  Read comments Complaint category Loans

One97 Communications — book train ticket but not refund yet

 Altaf Iqbal on Mar 27, 2019
I have been booked train ticket but not successfully ticket booked transaction failed yet not refund amount of 2205
16th Feb 2019
Now what can I do for refund amount of 2252 any requirements for your side
Pls pls refund my train not booked and you still not credited my money. Today 27th march still not refund....
Complaint comments  Read comments [1]Complaint category Railways

One97 Communications — failed irctc transaction

 ASWINkuttan on Mar 25, 2019
Dear Sir,
I selected debit card while booking train ticket. Amount deducted but the ticket is not booked. I got error like rejected by bank. And the the bank name is paytm m. I can see in my bank transactions that its deducted for one 97 communication.
There were two instructions, refund is intiated by irctc for one transaction. Please check the attached screenshot......
Complaint comments  Read comments Complaint category Railways

One97 Communications — deducted money

 amitmishra1058 on Mar 25, 2019
19 march2019 910.98rs got deducted from my central bank debit card no - ([protected]) account no -[protected] form make tatkal ticket for irctc side but ticket not booked and amount will deducted my debit card rs-910.98. Transaction id: [protected] number. Sir after deducted my money. I received a massage for your end (Your debit card x3993 used on ecom at one97 communication limdelhi dlin for rs 910.98. After pass 6 days i have not refund yet please do something and return back my money we wait for 144 hrs but did not refund please
My mobile no [protected], [protected]
My mail...
Complaint comments  Read comments [5]Complaint category Railways

One97 Communications — not sending order number

 Rajesh kudtalkar on Mar 25, 2019
Dear sir, i m rajesh kudtalkar. I was order shoes dated on 22/03/2019. After order there is no msg or cl your side. Please reply my order status. Already payment debited on my account. Credit to one97 communication. Till 3days r running. There is no reply on your side. I was waiting for your reply.. I was cl your customer care no. But not reply.. So please cl me.....
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories

One97 Communications — refund the money

 Raja Vardhana on Mar 23, 2019
Dear sir/ madam, i would like to informing you that, on 15/03/3019 i have paid rs.390 to one97 communications limited merchant for laptop offer, but till yet i didn't receive the product and also i don't know the my product status i am unable to track the product, i am requesting you to please refund my amount to my account..
Name: rajavardhana v s
Mobile no :[protected]
Order id :[protected]
Paytm order number : [protected]
Transaction no :[protected]...
Complaint comments  Read comments [1]Complaint category Banks

One97 Communications — transaction with the merchant

 Ambika Rout on Mar 20, 2019
This is about Postpaid transaction in Paytm Account. While i paid Rs.200 was deducted from my postpaid account to the merchant KUMAR SERVICE STATION, CHAULIAGANJ, CUTTACK. But the denied that the same amount has not been recieved at their end. When I contacted with Paytm, they told me that the transaction has been successful. But till now my problem has not been solved....
Complaint comments  Read comments Complaint category Banks

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