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One97 Communications Complaints & Reviews

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Updated: May 7, 2025
Complaints 1245
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105
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Bad 😕 It seems that One97 Communications has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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One97 Communications reviews & complaints page 3

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L
Laxmanmishra
from Noida, Uttar Pradesh
Feb 1, 2023
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Train ticket cancellation Refund

Address: Noida

I have booking to train ticket through their Paytm postped. The amount got debited INR.616.47 from my Paytm postped but train ticket not confirm & ticket cancelled & train ticket cancellation Refund debited by one97 communications limited .
My Paytm - [protected]
Kindly refund the amount.
Thank you...
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N
Niloy1983
from Barrackpore, West Bengal
Jan 24, 2023
Feb 9, 2023
This thread was updated on Feb 9, 2023
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Address: Paytm/one97 communication

I have made a payment of rs 9166.17 through Paytm from my axis bank credit card ending 4639 on 5th of January'2023 to AirForce school barrackpore but payment got failed and I got a message from Paytm that my payment got failed and I will get back the payment back to my credit card within 7 working days but still now I have not got the refund from Paytm...plz help me
+2 photos
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What is the current status of my previous complain.Plz give a positive reply asap
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    N
    Niloy1983
    from Barrackpore, West Bengal
    Jan 24, 2023
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    Address: Paytm/one97 communication

    I had made a payment of rs 9166.17 through Paytm from my axis bank credit card ending 4639 on 5th of January'2023 and the payment got failed then I got a message from Paytm to my registered mobile number about the failed transaction with a ORDER ID and there also stated that I will get back the payment back to my credit card within 7working days but after repeatedly complaining and requesting to Paytm they have not refunded the amount till now... Plz help
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      A
      Aakash Saraswat
      Jan 23, 2023
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      Dear sir/mam
      I was resigning from one communication before 6 months ago and I am clearing my all dues and all devices handover to Mr.vaibhav Dixit..but still I am not received my full and final settlement from company.please see this whole matter and revert back me as soon as possible..
      Thanks & Regards
      Aakash Saraswat
      (33784)
      Mob-[protected]
      One97 Communications customer support has been notified about the posted complaint.
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        R
        Rahul K Ramankutty
        from Chelakkara, Kerala
        Jan 17, 2023
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        I tried to buy a Washing machine (TL - REW 6.5 kg Aqua) from www.ifbappliances.com. online transaction on 17/01/2023 through their website but payment gateway is Paytm. But after payment, order was failed and money deducted from my credit card. Also not updated on website. So I request you to immediately solve the issue.

        Thank you.
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          S
          Sayed Wahid Ali
          Jan 15, 2023
          Nov 18, 2023
          This thread was updated on Nov 18, 2023
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          I try to make online transaction on 07/01/2023 through net banking but payment got failed and money deducted from my account but not updated on website. so i request you to immediately solve the issue.
          thank you
          +1 photos
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          Did you get refund?
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            H
            Hariram inwaty
            from Amarwara, Madhya Pradesh
            Jan 10, 2023
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            Address: जिल्हेरी पो,रिछेडा त,अमरवाडा जि,छिन्दवाडा म,प्र,
            Website: Xxy

            दिनांक 06/07/2022 को मेरे खाते से 156045₹काफर्जी ट्रांजेक्शन वन97कम्यूनीकेशनलिमिटेड के नाम से हुआ है क्रपया जांच कर रूपए बापिस करे जी। . धन्यवाद
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              S
              S. Bose
              Jan 6, 2023
              Resolved
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              Resolved

              My money was debited from bank account

              Sir, I am a jobless/unemployed student paid rs. 700 to Airtel Postpaid for my phone no ( [protected] ) Through net banking

              phone no. is secret & confidential

              Airtel Transaction Failed

              But took away money from my bank account : Uco Bank

              If you want to know my account no. please contact me...
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              H
              Hardik0651
              Jan 5, 2023
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              The matter is I have a paytm merchant account through which i accept payment from my customers and the total amount collected today is credited tomorrow to my bank account.On 22 sep 2022 I had a total collection of 33541 Rs It credited twice to my bank account on 23 sep 2022 as you can see in bank statement i have sharedin pdf. Then on 23 sep 2022 I had total collection of 23550 Rs which is not sattled to my bank account then again on 24 sep 2022 I had a total collection of 10289 Rs but I only received 289 In bank account.
              Then on 26 sep 2022 the amount 33541 which was credited twice reversed by bank to Paytm. So i want from paytm that they should credit my 33541 with compensation to my account.
              One97 Communications customer support has been notified about the posted complaint.
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                N
                Naeem1333
                from Bijnor, Uttar Pradesh
                Jan 2, 2023
                Resolved
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                Resolved

                Address: Bijnor Uttar Pradesh

                Dear sir my Paytm account is blocked, i follow all step unblocked and send all verify documents that submitted on kyc time, but my unblocked request rejected, please sir resolve my issue
                +1 photos
                Jan 7, 2023
                Complaint marked as Resolved 
                Account mobile number 9690429601, i am registered many time complaint, but not resolved send me this email:-- Dear Naeem, ​ As we have checked, we have observed some inconsistent transactions against this account and we regret to inform you that bank account unblocking request has been declined and we are unable to process account unblocking request as of now. We highly appreciate your understanding in this regard. ​
                One97 Communications customer support has been notified about the posted complaint.
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                  S
                  Shalu salman
                  from Kannur, Kerala
                  Dec 29, 2022
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                  I lost so many amount of money from 29/7/2021 through my bank account to now.
                  If i credit any amount of money it will get debited on the spot.
                  When i check with the bank they give me this detail about one97 communications company through which am losing the money.

                  So kindly please credit back to my bank account the lost money.
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                    B
                    baranidharan
                    from Chennai, Tamil Nadu
                    Dec 24, 2022
                    Feb 25, 2023
                    This thread was updated on Feb 25, 2023
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                    I have submitted my Reques/Intimation Letter to Hon'ble Nodal Officer of PAYTM few months ago asking time to pay the outstanding as soon as possible.

                    I am receiving Paytm Postpaid every month with added interest for the month and late fees. I am ready to pay all amount without any waivers.

                    But collection agents of Paytm TORTURING ME from DIFFERENT MOBILE NUMBERS and SEVERAL TIMES in EVERYDAY.

                    This leads me FRUSTRATED and DELAY in arrangements for funds and affects my daily life in all ways.

                    I have attached TODAY's case only sir.

                    If you allow, I will attach screenshots daily for those tortures.
                    +8 photos
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                    I have informed you of my inability to pay and wrote a few months back requesting time for payment, but for the past 2 months your collection agents have tortured me by calling several times from multiple numbers like Pawn Brokers agents, and they never show ID or any mail ID, as my advocate asked. In this case, I am pushed to become mentally ill and damage my earning ways. Also, Paytm is levying interest charges for every month also. Meanwhile your collection agents sent me a 50% offer like that. I don't think this is right or wrong. If anything like that, Please let me know through mail or app sir, let me check with Advocate and proceed further.

                    ALSO, YOUR COLLECTION AGENTS TELLING THAT I TOOK LOANS FROM SEVERAL BANKS AND CHEATED IN THIS WAY. (Please Refer Screenshot)

                    LET ME CHECK THIS QUESTION IS ALLOWABLE UNDER COLLECTION NORMS OF RBI.

                    Now your Collection Agents torture only push me to go to RBI.

                    I have attached a screenshot of the same.

                    Paytm Postpaid - Collection Agents TORTURE - Comment #4090473 - Image #0
                    Paytm Postpaid - Collection Agents TORTURE - Comment #4090473 - Image #1
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                      D
                      Dr. S.D. Sharma
                      from Mumbai, Maharashtra
                      Dec 21, 2022
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                      Address: IIT Bombay

                      Yesterday, Tuesday 20 December 2022, an amount of Rs 10.79 was debited to my credit card while I was booking an Uber taxi. I fail to understand the reason and want my money back.
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                        P
                        Pushpa3211
                        Dec 18, 2022
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                        Resolved

                        Sir, on 17/12/2022 I tried to pay my college fee through Paytm app via Karnataka Bank netbanking but during my transaction my bank account was debited for an amount of Rs. 1, 88, 720 /- but transaction failed. Till date I haven't received my refund .
                        +1 photos
                        Dec 20, 2022
                        Complaint marked as Resolved 
                        One97 Communications customer support has been notified about the posted complaint.
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                          J
                          Jeevan98
                          from Guntur, Andhra Pradesh
                          Dec 9, 2022
                          Resolved
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                          Resolved

                          Address: one97 communications,noida

                          I got a call customer support and under their guildlines their transaction is happenad and later i recoginsed quickly it is fraud and i tired contact the customer support but still their no responese from the one97 communcations.
                          i did not purchase or transferred the amount to one97 communications but it is happend on 28/11/2022 of amount 20360/-

                          so irequest to you plase considet the complaint and refunded the my amount back .
                          here i attach the transactions details and that customer support number
                          ph:[protected]
                          +1 photos
                          Dec 9, 2022
                          Complaint marked as Resolved 
                          i did not any solution from the company when i posted the complaint immeaditely it is showing that completed is resolved . i am not getting what is happening in this . i request you to please clear the issue and give proper solution .
                          One97 Communications customer support has been notified about the posted complaint.
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                            J
                            Jeevan98
                            from Guntur, Andhra Pradesh
                            Dec 9, 2022
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                            Address: One97 communications,noida

                            I got a call from a person of your customer and fraud transaction is happend through my credit card of amount 20360/-on 28/11/2022, but I was not done by me and I have not purchased anything from one97 communications .
                            I am trying to reach through customer support but there is no response from your side.
                            So, please consider my request get an investigate and send my money return back.
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                              P
                              panchayat@916
                              Nov 30, 2022
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                              I have a SBI credit card and yesterday date[protected], 2 fraud transactions done though my credit card. This not done by me. Yesterday my remaining two transactions of 19342 and 19342 are done my account has been deducted yesterday. By the way tried to withdraw money from my account 05 times but 02 transactions is done and 03 is pending. So kindly refund my all money as soon as possible. I have lodged the FIR yesterday. I am mailing you the copy of FIR and the copy of massage received in the massage box of my phone.
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                                Y
                                Y Gopi Chand
                                Nov 27, 2022
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                                My paytm payments bank account is freezeed allof sudden my money is stuck in that account please help me to release those money it's very important to me please help me to unfreeze my account.
                                Account Details:
                                [protected]
                                Paytm0123456
                                Y Gopi Chand
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                                  Y
                                  yogender12
                                  from Hyderabad, Telangana
                                  Nov 23, 2022
                                  Resolved
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                                  Resolved

                                  I was making a fee transaction on 22/11/22 around 2:00pm to 3:00pm through paytm gateway i have chosen net banking (indian bank) option and money got detected from my account and but transaction is in processing and receiver did not receive money. In bank statement it is showing money has created to one97communication. .please refund as soon as possible.
                                  +1 photos
                                  Nov 24, 2022
                                  Complaint marked as Resolved 
                                  One97 Communications customer support has been notified about the posted complaint.
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                                    K
                                    [email protected]
                                    Nov 23, 2022
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                                    I update to d2h stream box but I didn't get product or refund any paid money online
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