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One97 Communications Complaints & Reviews

www.one97.com

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Updated: May 7, 2025

Complaints 1245

Resolved

105

Unresolved

1140

Bad 😕 It seems that One97 Communications has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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One97 Communications reviews & complaints page 33

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Address: Internet, Pune, Maharashtra, 411021

I was booking movie tickets from paytm today morning for me, my wife and kid. Tried to pay (Rs 570.18) for these three tickets through paytm but the transaction failed (Screenshot attached), tried again to make the payment (Rs 570.18) through paytm which failed again with same error message (Screenshot attached). Third time, i tried through my debit card and was successful. Requested paytm on their customer support helpdesk & phone line (Both) to refund my money for the first 2 failed transactions (For which they deducted money through my paytm wallet) which they denied.

+2 photos

One97 Communications customer support has been notified about the posted complaint.

Dec 27, 2019

Updated by Shailendra Kushwah They don't care about customer. Didn't resolve the query. Not provided the refund for failed transactions (their server error costed me Rs 1140.00)

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A

Ashtur

Jan 9, 2020

Sports one97 pack I want to deactivate.

Ashtur's reply, Jan 4, 2020

One97 sport pack is automatically activated on my phone no 9948668808. I want to deactivate this service.

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Fraud person named priya sharma called me and told that my axis bank reward points for my credit card will be changed to cash amount. She then made 3 transactions worth 21500 from my credit card using one97 communications. I have blocked my card immediately but transactions occurred. I did not do any transaction using one97 communications. I am using neo credit card.

Please refund.

One97 Communications customer support has been notified about the posted complaint.

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A

Archana. S

from Chennai, Tamil Nadu

Dec 24, 2019

Today morning @11am the amount of ₹359 is debited from my axis bank account from your side. I dont know the reason please tell what reason should you are charge foe this. Without any precautions.

fraud transactions 23-12-2019 - Comment #3613466 - Image #0

Axis Bank Customer Care

from Pune, Maharashtra

Dec 24, 2019

Hi, we are here to help! Please DM us your registered contact details and we will get back to you at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account-related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.

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I made an pizza order with the help of paytm for a sum of 299rupees. But the amount got debited from my bank account but i didn't get my order placed.in turn i received a message as xxx456rs.299.00 spent on pos/ecom using ib debit card on 13/12/19 13:07 at one97 communication lt pune from ac:xxx457602. Bal:216.71 cr. I tried contacting you people but i couldn't reach you i dropped several mails and raised tickets still no response from your side. So what am i supposed to do with this. Should i wait to hear from you or can i proceed by reaching the cops?

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One97 Communications customer support has been notified about the posted complaint.

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N

Nihari Niha

from Hyderabad, Telangana

Dec 17, 2019

Dear sir/madam,
It showed 4000 has debited from my sbi account from one97 communications in aug and sep but no refund has occurred i have not debited them then again in nov 2000 has debited what is happening i can't understand. Whoever debited it i want my money back.

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Address: Plot no 9 Sanchaina Colony, Sancharpuri colony, New Bowenpally Secunderabad, 500011

I am a current account holder of STATE BANK of INDIA from which 49449.84 rs was deducted by one of the fraudster. I request you kindly hold the transaction as soon as possible. Thank you.

The mobile number which was used [protected] and name mentioned is Rohit Sharma.

My Current Account number [protected]

TRANSACTION ID : [protected]

45711IGAHPUUYZ7TRANS

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Address: SBI, Sikka TPS Branch, Jamnagar, Gujarat, 361141

Website: INB ONE97 communication Ltd

Unauthorized charges has been debited from my bank bank account (A/c no. :[protected]) without my consent. Wanted to understand the reason behind such charges being deducted from my account. From my bank statement i understood that an amount of rs.248,
+307+444 has been debited totally at multiple transactions. Request you to take a look at this and revert to me at the earliest.

Awaiting a positive response asap. Revert...

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Address: Plot no. 22,bhagyashree nagar kharbi road nagpur, Nagpur, Maharashtra, 440009

Sir 336 rupees is debited from my bank account in the name of one97 communication without any transaction. This money is very important for me. Plz provide guidance for getting my money back. Coustomer care no is not responding. It is always says busy. I dont understand what to do. I should report on cyber crime or police fir. Plz help and explain the process

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Address: H.no: 38-33, sri varalaxminagar colony, Badangpet, rangareddy, Hyderabad, Andhra Pradesh, 500058

One97 communications — idea deducted my money without my knowledge

1 review
India
P. Satyanarayana, mobile number: [protected] on dec 4, 2019submit a complaint
Just now i got message from idea like this

Thank you for giving your consent in activating sports voice alerts on your mobile, you will receive an obd call with sports updates. Charges of this obd will be rs.5/-

Dear customer,
Thank you for downloading sports from one97.
You have been charged rs. 3
Your balance is rs. 1

... Its like shut idea service... Decting money like this verybad...

One97 Communications customer support has been notified about the posted complaint.

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D

Deepakshi Thakur

from Mumbai, Maharashtra

Dec 6, 2019

My idea no. is [protected]
I got this message

Dear Customer,
thank you for downloading sports from One97.
You have been charged Rs. 5
Your balance is Rs. 30.68

So please stop service and deduction of
Balance

M

MattIype

Jan 3, 2020

I have already raised a complaint a month ago to customer care regarding unauthorised deductions of ₹5/- on receiving call from random numbers starting 815... but to no avail. Without consent of customer, company has been calling repeatedly on daily basis. Once you pickup the call you end up getting a sms stating ₹5/- has been deducted owing to sports download from One97 which I haven’t opted or subscribed till date.
Customer care gave me a number to dial 545454 to deactivate but again to no avail. Kindly stop this nuisance and loot with immediate effect

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Just now i got message from idea like this

Thank you for giving your consent in activating sports voice alerts on your mobile, you will receive an obd call with sports updates. Charges of this obd will be rs.5/-

Dear customer,
Thank you for downloading sports from one97.
You have been charged rs. 5
Your balance is rs. *

... Its like shut idea service... Decting money like this verybad... Not sure why this people doing this... Instead of taking customer money like this... Beg on roads...

+2 photos

One97 Communications customer support has been notified about the posted complaint.

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À

Àñìkêt G. Wãgh

from Delhi, Delhi

Dec 9, 2019

10 rupees transfer to paytm ..
And deducted 300 rupees

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Address: Satyavaram, Visakhapatnam, Andhra Pradesh, 531127

Dear customer thank you for downloading sports from one97 you have been charged 5 rsin your account is 5 chrarged..
Why are you detect my balance
My i mobile number [protected]
Please refund and
Don't repeat again
I
Why are you detect please tell me
Dear customer thank you for downloading sports from one97 you have been charged 5 rsin your account is 5 chrarged...

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Address: dehugaon kalokhe mala, Pune, Maharashtra, 412109

Website: sports one97

Didn't download anything from this company but i i received a message you download a sports from one97, and you have charged rs.5.
Please stop this message and after 5 ruppees main balance is cut, so please stop this service on my idea number and this not repeated again with my number, i am try to idea service is it vas service but they not confirmed that, which service your provide.

One97 Communications customer support has been notified about the posted complaint.

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V

venki1984

from Hyderabad, Telangana

Dec 3, 2019

Paytm Great indian sale mony was deducted but item was not reached me so money was deducted 2199/- Rs solved the problem and return to my money are item return.

deducted money from one97 service for download sports. - Comment #3598512 - Image #0

R

Rajib Jha

from Delhi, Delhi

Dec 3, 2019

Dear, kindly note that on 24th October I tried to recharge my dish TV account by using POUatm/one 97 com platform, but 165 rupees deducted twice from my Central bank account but no recharge .Kindly reimburse my money
VSC name -Rajib
Recharge amount -165 rupees
Amount deducted - 330rs.(165x2)
Recharge date-night 24/11/2019
Debit card used-CBI

Rajib Jha's reply, Nov 28, 2019

It is One97communications.In my account statement it is written that
POU atm/one97com deducted my 165rupees twice .

S

Satyasnapss1

Sep 26, 2020

Hai ..I haven't activated any one97 service, but I am getting messages and my prepaid idea balance is begin debited as 5rps per day ..
Please deactivate this sports pack on my idea number

R

Raheem ulla khan Ghori

from Powai, Maharashtra

Nov 25, 2020

My money deducted from account automatically without any purchase or downloaded..

deducted money from one97 service for download sports. - Comment #3767520 - Image #0

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Address: No 602/3 Elcot Economic Zone, Medavakkam High Road, Sholinganallur, Chennai, Tamil Nadu, 600119

Unknown person called and asked to share cvv & otp for transferring sbi reward points to my sbi credit card. So, i shared cvv and otp, as i could not able to identify the fraudster. He made two transactions to his one97 communications wallet.

Kindly help me to revert the below two transactions.

Sbi credit card: 517252...9851
Amount: 4900, 4900
Date: 27-nov-2019
Time: 10:50 a. M.

+2 photos

One97 Communications customer support has been notified about the posted complaint.

Nov 28, 2019

Updated by balajiyalam I had raised complaint at commissioner office.

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I have complaint 6days ago but there is no respond come from the the company for my account deatils and all sir please do check on my complaint that i was ordering cloth form club factory and paying online by google pay but my payment has done to one 97 communication sir Please do check and resolve my issue as soon as possible because i am a student and i am in shortage of money please sir help me u can have my account deatils via my EMAILID [protected]@GMAIL.COM please contact me soon. Thanking you

One97 Communications customer support has been notified about the posted complaint.

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J

Jayamma Bellaiah

from Bengaluru, Karnataka

Nov 26, 2019

Dear Customer,
thank you for downloading sports from One97.
You have been charged Rs.5
For idea

This is the message I get every month.. When I haven't downloaded anything.. Not able to reach customer support as well.. This is very annoying.. Stop it asap

B

Bhupender Rathore

from Mumbai, Maharashtra

Dec 3, 2019

Dear Customer,
thank you for downloading sports from One97.
You have been charged Rs. 5
Your balance is Rs. 13.74. My recharge amount is deduct from my balance how to overcome this problem. Whether I'm not download any app from this

my issue not resolved yet - Comment #3598010 - Image #0

S

samswings

from Nagpur, Maharashtra

Dec 4, 2019

I have paid an amt of rs 444 on [protected] to recharge my no. but amt deducted from my account but mobile not yet recharge

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Address: RAHAMATH NAGAR, YUSUFGUDA, Hyderabad, Andhra Pradesh, 500045

I didn't download anything from this company but i received a message you download a sports from one97, please stop this message and after 5 ruppees main balance is cut, so please stop this service on my idea number and this not reapeted again with my number, i try to idea service is it vas service but they not confirmed that, which service your provide...[protected]

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Address: Eluru, West Godavari, Andhra Pradesh, 534005

I didn't download anything from this company but i received a message you download a sports from one97, please stop this message and after 5 ruppees main balance is cut,,,, so please stop this service on my idea number and this not reapeted again with my number, i try to idea service is it vas service but they not confirmed that,,, which service your provide

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I am an idea customer mobile no [protected] and repeatedly money is being deducted from my account. I have not downloaded anything from one97 but still i m getting message from vz-ideacms mentioning that...
Dear customer,
Thank you for downloading sports from one97. You have been charged rs. 5. Your balance is rs. 26.58
I don't know what to do now. It deducted 2 times and still going on.. Now what should i do..??

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I am an idea customer mobile no [protected] and repeatedly money is being deducted from my account. I have not downloaded anything from one97 but still i m getting message from vz-ideacms mentioning that...
Dear customer,
Thank you for downloading sports from one97. You have been charged rs. 5. Your balance is rs. 26.58
I don't know what to do now. It deducted 2 times and still going on.. Now what should i do..??

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I was shopping from club factory. I was paying for that amount of 510.35 rs
And payment was done by paytm and i received of my account that money is debited from your account to pos one 97 and the date. Please send my money back as soon as please. Email id [protected]@gmail.com please contact me via mail sir. Name sufala awasthi i am a student sir so sir please try to send my money back.

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I am an idea customer mobile no [protected] and repeatedly money is being deducted from my account. I have not downloaded anything from one97 but still i m getting message from vz-ideacms mentioning that...
Dear customer,
Thank you for downloading sports from one97. You have been charged rs. 5. Your balance is rs. 7.68
I don't know what to do now. It deducted 4-5 times and still going on.. Now what should i do..???

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Respected sir,
I have paid my articleship registration fees of rs 2000 twice which was 1st credited to icai on 22nd july but the registration wasn't completed so i paid again on 28th july and it was credited to one97 communication ltd. So i want a refund of rs 2000 which is gone mistakenly to one97 communication ltd.
The arn of transaction of 28th of july to one97 communication ltd is 74332749210920944451229.
Trn no. On 22nd july is pos/icai/*74/[protected]
Trn no. On 28th july is pos/one97 co/*74/[protected].

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I bought a product (Whirlpool fully automatic washing machine white magic elite 7.5kg) from paytm on[protected] and paid 14990/-
Firstly product was delivered extremely late and after alot of complaints
And after the delivery product was defective which has been proved by manufacturer through job sheet
I have submitted the photos and jobsheet to paytm and raised complaint but they are not listening to me
So please help me in get my refund with compensation for mental harassment and 420
I will be waiting for your reply

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Nov 11, 2019

Updated by Pankaj@825 Please help me and solve my case as soon as possible i am in mentally disturbed condition

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