Claimed

One97 Communications Complaints & Reviews

1
Updated: Jan 21, 2026
Complaints 1249
Resolved
105
Unresolved
1144
Contacts

File a complaint to One97 Communications

Having problems with One97 Communications?

File a complaint and get it resolved by One97 Communications customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

One97 Communications reviews & complaints page 33

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Sumanth S Rao
Feb 17, 2020
Report
Copy

Address: B-604,Vasundhara krithika,service rd,, dwaraka nagar,BSK 3rd stage,, Bangalore, Karnataka, 560085

I have not done any transaction with on97, and yet they have deducted this money from my account! I will update the details and transaction id here, please arrange for a refund for the same. I saw the log in my account history!

I have not done any transaction in that time period, i was wondering how the money got deducted without any otp or approval via my debit card account
One97 Communications customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    V
    ViG0 0SH0
    Feb 12, 2020
    Report
    Copy

    Address: B-121, sector 5 Noida, Gautam Buddh Nagar, Uttar Pradesh, 201301

    I amit kumar rai working with verma wedding collection had rented a pos machine from one97 communication in the month of april 2019 with a security deposit of 2000 which i was told is refundable, i returned their pos machine in he month september 2019 and i was told that my after adjusting my monthly rent for the current month and i would be refunded inr 500 which never happened, i then received another payment from the app on my phone for inr 3150, out of which 1764 were again deducted and i only was able to get 1365, when i called their customer service they told me that your amount 1764 is on hold as my wallet was empty, i added rupees 10 and called the customer service again spoke to karan who told me that he cannot help me and the only balance that they owe towards me is inr 10 and hung up on me, i called the customer service again and spoke to some who said and he will escalate the issue to the next level and asked me to wait another 48 hours. I never received any communication from them till date. 1764 + 500 inr is the money i need back from these thieves, its my hard earned money, i feel cheated and misleaded please help me in getting my money back

    I can be reached at [protected], [protected]

    Thanks
    Amit
    One97 Communications customer support has been notified about the posted complaint.
    Police headquarters, Barrackpore
    Helpful
    Found this helpful?
    1 Comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      surya sashank
      Feb 11, 2020
      Report
      Copy

      Sir
      I am surya sashank
      Sro0525659 is my icai registration id
      I made payment for icai ipcc revalidation course on[protected] through debit after entering otp page showed session has expired but money was debited from my bank account and icai website shows payment is not done kindly solve the issue or refund my amount

      Transaction id : s85234772
      One97 Communications customer support has been notified about the posted complaint.
      I am recharge from this website jio.com on 12 february 2020 but not yet coming recharge. please refund my sbi account [protected] @ rs 199 in this saving account no.

      yours

      philem joykumar singh, Manipur State, Bishnupur Dist. Moirang 795133
      Helpful
      Found this helpful?
      1 Comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        I
        Inma López
        Feb 8, 2020
        Report
        Copy

        Address: 400063

        Hello,
        Today i bought two tickets for pvr cinema in oberoi mall, mumbai. I booked the tickets (Remember they were j seats) and payed with my axis bank debit card. Apparently, the transaction was done and i can see the money (Inr 961.48) withdrawn from my bank account. I was waiting for the tickets on my email or through a text message on my phone but that never happened. I check the free seats on line at pvr cinema and my booked tickets seemed to be not booked. So something happened. I paid, my money was withdrawn from my bank account, but i have no tickets and i need to buy them again if i want to see the movie. Could you please help me with this so that i have a refund of my money? Thank you.
        One97 Communications customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          V
          viswatejabolla
          Feb 2, 2020
          Report
          Copy

          My number [protected].
          I am an idea customer and repeatedly money is being deducted from my account. I have not downloaded anything from internet but still i m getting message from idea mentioning that...
          Dear customer,
          Thank you for downloading contestpack from one97. You have been deducted rs.w

          This is not the first time it's happening.

          Kindly stop the deduction immediately and resolve the issue at the earliest.

          Thanks & regards
          Viswa Teja Bolla
          One97 Communications customer support has been notified about the posted complaint.
          Sir,
          I pay rs.2500/- through paytm to ONLINE SHOP being cost of mobile on offer, but no confirmation details received so far if my order not considered same may please be refunded my account via paytm at the earliest please.
          Looking for favourable action from your end.

          With warm regards.
          Helpful
          Found this helpful?
          1 Comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            A
            Anil UNI
            Jan 31, 2020
            Report
            Copy

            Address: Yogasala road, Kannur, Kerala, 670002

            Sir,
            I paid rs.2499/ — through canara bank debit card transaction and received a order id[protected] on january 28 at 1830 hrs, being cost of mobile on offer. No response received so far including not getting the the customer care number and company number always said as busy. If my order not considered same may please be refunded in my account at canara bank at the earliest please.

            With warms regard
            C anilkumar,
            Nani nivas, kannur, kerala
            One97 Communications customer support has been notified about the posted complaint.
            Dear. Sir i am idea customer. Please stop calling one97 sports call. When received your company call automatic deduction main balance.
            Helpful
            Found this helpful?
            1 Comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              A
              ashok bharasakle
              Jan 27, 2020
              Report
              Copy

              Address: goregaon east, Mumbai City, Maharashtra, 400097

              Dear sir/ mam,
              On 24th january, 2020 at nearby 3:45pm i was booking tickets of movie that time debited my a/c but couldn't got tickets.
              So request you to credit my a/c same amount. Movie time is 11:45am. Movie name is tanahaji. I was used nearby app. Allready three days over but not credited
              So please solve complaint as early as possible.
              Thanking you.
              One97 Communications customer support has been notified about the posted complaint.
              I have recharged my dish tv through hdfc credit card on 21/01/2020 at 17:26:24 but recharge amount Rs987/- has been credited to one97communicationL and dish tv not provided any recharge details.
              Sir,
              I pay rs.2500/- through paytm to ONLINE SHOP being cost of mobile on offer, but no confirmation details received so far if my order not considered same may please be refunded my account via paytm at the earliest please.
              Looking for favourable action from your end.

              With warm regards.
              I received FASTAG through courier from the above company which i did not order at my address. It also contains a bill of Rs.20, 000 having Consignee Address: Mysore, Karnatka. How can I refund the same.
              Helpful
              Found this helpful?
              3 Comments
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                P
                prasadrama1
                Jan 25, 2020
                Resolved
                Report
                Copy
                Resolved

                Address: B-121, sector 5, noida-201301, UP, Gautam Buddh Nagar, Uttar Pradesh, 201301

                Dear sir,

                I cancelled my ticket on 07 january 2020 but i have not received the refund in my account.

                The status of refund shows that the amount of rs. 3060 has been refunded. However, i have not received the amount till date.
                Below is user id and pnr number.

                Id no.: prasada197

                Pnr: [protected] transaction id: [protected]

                Rfnd amt : 3060

                Status : refunded

                Settlementid : [protected]
                Actual refund date : 10/01/2020

                Remarks : refund successful
                Rfnd type : refund for cancellation
                Bank rfnd txn id :[protected]

                In this regard i made many calls to my bank.

                The aforesaid amount yet not credited to my account.

                Requesting you to please help in the matter and take necessary setps.

                Thanks and regards,

                Prasad ramakrishnan
                [protected]
                [protected]@yhoo.in
                Feb 7, 2020
                Complaint marked as Resolved 
                Thanks Case Resolved
                One97 Communications customer support has been notified about the posted complaint.
                Jan 26, 2020
                Updated by prasadrama1
                Yet not resolved.
                Jan 27, 2020
                Updated by prasadrama1
                Not Resolved
                Feb 06, 2020
                Updated by prasadrama1
                Yet not resolved.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  G
                  Gajendra1953
                  Jan 23, 2020
                  Report
                  Copy

                  Address: Municipal Corporation Gurugram, Gurgaon, Haryana

                  While paying the property tax to municipal corporation gurgaon, transfer of inr 1892 was made from my sbi a/c x188 today i. E. 23 jan 2020. For my property id 262c87u2xp2, address 102, 1b, olive heights., sector 56, gurugram.
                  But i have not received any receipt of payment.

                  It is not clear how this transferred amount will be credited to mcg against my property tax due

                  My email id is : gajendra. [protected]@gmail.com
                  One97 Communications customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    V
                    Vamsi Rajana
                    Jan 21, 2020
                    Report
                    Copy

                    Address: Visakhapatnam, Andhra Pradesh

                    Amount was deducted from my account without any intimation today itself I updated my bank account in that update it showed my amount deducted by one 97 communication limited. 7700 rupees deducted from my bank account I didn't use online banking and no transaction but amount deducted please take it seriously give me a solution otherwise I will go through legal
                    One97 Communications customer support has been notified about the posted complaint.
                    I want resolution of my transaction
                    Which is without any permission deducted
                    Helpful
                    Found this helpful?
                    1 Comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      A
                      Aakashsatija
                      Jan 20, 2020
                      Report
                      Copy

                      Address: New Delhi, Delhi, 110016

                      I received a refund from club factory app through Paytm. They processed two refunds, on for Rs.1435 and the other for Rs. 1186, although one of the refunds were credited to me within 2 days of processing, the other refund is still pending. After checking with club factory they have confirmed that it is successfully processed from their end and they have shared the UTR number. But Paytm is not even replying to my query and just ignoring all my complaints. Please help.
                      One97 Communications customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        G
                        Girish552
                        Jan 18, 2020
                        Report
                        Copy

                        Address: Chennai, Tamil Nadu, 600035

                        While booking tatkal ticket my money has been deducted by one97 communications but my ticket has not been booked. Please check and refund. I have attached the screenshots for your reference. I made two transaction. One was responded by irctc team that the amount will be refunded. Another transaction was by one97 communications so kindly look into this and revert back asap.
                        One97 Communications customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          G
                          gagan10
                          Jan 16, 2020
                          Report
                          Copy

                          Address: Faridkot-151203, Faridkot, Punjab, 151203

                          Respected sir,
                          I had purchased paytm fastag for my car. December 29, 2019. At 9.30 p. M. I got message in my paytm wallet of incorrect deduction of toll by zidda toll plaza which txn id is -0001110132912192130360 of rs 95/-. Sir. At that time i was at home with my car. Sir i had cross zidda toll plaza approx. 7.30 p. M. For that zidda toll plaza had already deducted rs 95/- which txn id is -0000000000010102015791. But after that i reached my home faridkot., suddenly. I got message of deduction by zidda toll plaza again in my paytm wallet. This is incorrect deduction. At that time i was at home along with my car. I had complaint to paytm on 30/12/2020 which query reference no.[protected]. First paytm asked bar code of fastag and rc of my car. I had uploaded on their app., then they (Paytm) asked image of my car (Front and side picture). I again uploaded the picture. Then they again asked order id of transaction i again uploaded the image of txn. Id. But after that they (Paytm) are not refund incorrect deduction amount and not telling about the status of my query.
                          One97 Communications customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            B
                            Bag Telecom complaint
                            from Mumbai, Maharashtra
                            Jan 10, 2020
                            Report
                            Copy

                            It appears that the company made faulty payment with message given below while doing Jio recharge. I was doing recharge of Jio mobile phone. with the link provided of One 97 comm, Payment was made. However, recharge was not happened. it is requested to give attention to this isue

                            Thx for INB txn of Rs.75 frm A/c xxxxxxx to One97 Comm... Ref#IGAHUACXN3 on 02Jan20. If not done, fwd this SMS to [protected] to block INB or call [protected] but recharge not happen

                            Please resolve issu
                            One97 Communications customer support has been notified about the posted complaint.
                            Please send my money Rs 1899/-
                            Helpful
                            Found this helpful?
                            1 Comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              A
                              Aarab Aryan
                              Jan 3, 2020
                              Report
                              Copy

                              Address: J.N.V., KALYANI, 741235

                              Sir,
                              I paid rs.1899/- through paytm vide transaction id[protected], being cost of mobile on offer, but no confirmation received so far if my order not considered same may please be refunded in my account via paytm at the earliest please. Looking for favourable action from your end.

                              With warms regard

                              Meraj khan
                              Jawahar navodaya vidyalaya
                              Mobile no:- [protected]
                              One97 Communications customer support has been notified about the posted complaint.
                              Jan 03, 2020
                              Updated by Aarab Aryan
                              Sir,
                              I paid Rs.1899/- through Paytm vide transaction ID[protected], being cost of Mobile on offer, but no confirmation received so far if my order not considered same may please be refunded in my account via Paytm at the earliest please. Looking for favourable action from your end.

                              WITH WARMS REGARD

                              MERAJ KHAN
                              I was charged 5 rs every 3 days as Dear Customer,
                              thank you for downloading sports from One97.
                              You have been charged Rs. 5 .

                              Which I didn't subscribe. I want this to be deactivated immediately.

                              [protected]
                              Sir, I gave the ticket on 4 February, Amritsar Express 12488 from Kochi to Jalandhar City, the train number in which my money was deducted and I have not yet returned or the ticket was not available, I am writing Transaction ID below.
                              [protected]
                              [protected]
                              Helpful
                              Found this helpful?
                              2 Comments
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                V
                                varaprasadsaladi
                                Jan 3, 2020
                                Report
                                Copy

                                My number [protected].
                                I am an idea customer and repeatedly money is being deducted from my account. I have not downloaded anything from internet but still i m getting message from iz-ideacms mentioning that...
                                Dear customer,
                                Thank you for downloading sports from one97. You have been deducted rs.5

                                Kindly stop the deduction immediately and resolve the issue at the earliest

                                Thanks & regards
                                S varaprasad
                                One97 Communications customer support has been notified about the posted complaint.
                                On 10/1/2020 one97comminications had debited 2000rs from my debit card.so pls refund the amount. I called stylose customer care one mank ask me the debit card no and all other details i gave him and he withdrawn fraudly from my account pls help
                                Helpful
                                Found this helpful?
                                1 Comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  M
                                  mk22101
                                  Jan 2, 2020
                                  Report
                                  Copy

                                  On 20/12/2019 i have paid prepaid jio recharge rs 399 from my saving account through one97 communication ltd but recharge not successful. But amount already deducted from my account. Kindly refund my amount. My jio mobile no is [protected]. And if you not refund the money then pay the amount and recharge made successful. Your kind action will be highly appreciated
                                  One97 Communications customer support has been notified about the posted complaint.
                                  There is a deduction of Rs5.00 everyday stating THANK YOU FOR DOWNLOADING SPORTS FROM ONE97.I have NEITHER SUBSCRIBED NOR DOWNLOADED ANYTHING FROM ONE97 COMMN.
                                  Hence requested to STOP CHARGING MY ACC and REVERT THE AMOUNT ALREADY DEDUCTED IMMEDIATELY.
                                  K R REDDY

                                  [protected]
                                  Sir i am apply exam form payment is done but form is not apply
                                  Money loss in the bank account
                                  Plz. Help
                                  Helpful
                                  Found this helpful?
                                  2 Comments
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    T
                                    turjyasaha
                                    from Kolkata, West Bengal
                                    Dec 27, 2019
                                    Report
                                    Copy

                                    The ticket number is 23818791.
                                    Transactions of 24th december were not settled in my bank account. I called many time to paytm customer service. https://tinyurl.com/vpmoqg6 they couldn't help me. They suggested me wait on 25th december. Then the day has gone. After that i called they requested me to wait on 26th december. The day is over. Now they couldn't tell anything about my transaction. I worry about my money. No email id, no customer service, no higher authority. Very much worry about my money. No one s
                                    Helps me out to settle the amount on that day. Even later date transaction was already settled

                                    I can't wait for settle the amount. Because i'm worried about my money. I have no trust on paytm customer service support team who doesn't help this tiny problem and hold my issue by day to day without doing proper action.
                                    One97 Communications customer support has been notified about the posted complaint.
                                    Dec 27, 2019
                                    Updated by turjyasaha
                                    Discussed the matter with
                                    Junior Telecaller >
                                    Senior Telecaller>
                                    Supervisor >
                                    Floor Manager >
                                    Manager

                                    They even can't raise a complaint. Just a Telecaller they just listen and reading the sentences whatever display was shown.

                                    Pathetic outbound- third party BPO
                                    Problem still not solved
                                    Mrs. Manthi, Manager of third-party BPO head.
                                    They have no senior authority to solve my issue.

                                    I have done a transaction yesterday but it got failed kindly take a note and let me know. They deducted 815.54 rupees Transaction ID[protected]. I need my money back to my account immediately.
                                    Sir today i recieve a sms that 1000 & some time later 1000 more amount debited from my account via one97 paytm noida. So please tell me what to do?🙏🙏
                                    On 10/1/2020 one97comminications had debited 2000rs from my debit card.so pls refund the amount. I called stylose customer care one mank ask me the debit card no and all other details i gave him and he withdrawn fraudly from my account pls help
                                    Helpful
                                    Found this helpful?
                                    3 Comments
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      S
                                      Shailendra Kushwah
                                      from Pune, Maharashtra
                                      Dec 25, 2019
                                      Report
                                      Copy

                                      Address: Internet, Pune, Maharashtra, 411021

                                      I was booking movie tickets from paytm today morning for me, my wife and kid. Tried to pay (Rs 570.18) for these three tickets through paytm but the transaction failed (Screenshot attached), tried again to make the payment (Rs 570.18) through paytm which failed again with same error message (Screenshot attached). Third time, i tried through my debit card and was successful. Requested paytm on their customer support helpdesk & phone line (Both) to refund my money for the first 2 failed transactions (For which they deducted money through my paytm wallet) which they denied.
                                      One97 Communications customer support has been notified about the posted complaint.
                                      Dec 27, 2019
                                      Updated by Shailendra Kushwah
                                      They don't care about customer. Didn't resolve the query. Not provided the refund for failed transactions (their server error costed me Rs 1140.00)
                                      Sports one97 pack I want to deactivate.
                                      Ashtur's reply, Jan 4, 2020
                                      One97 sport pack is automatically activated on my phone no 9948668808. I want to deactivate this service.
                                      Helpful
                                      Found this helpful?
                                      1 Comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        K
                                        Kruthikag
                                        from Chennai, Tamil Nadu
                                        Dec 23, 2019
                                        Report
                                        Copy

                                        Fraud person named priya sharma called me and told that my axis bank reward points for my credit card will be changed to cash amount. She then made 3 transactions worth 21500 from my credit card using one97 communications. I have blocked my card immediately but transactions occurred. I did not do any transaction using one97 communications. I am using neo credit card.

                                        Please refund.
                                        One97 Communications customer support has been notified about the posted complaint.
                                        Today morning @11am the amount of ₹359 is debited from my axis bank account from your side. I dont know the reason please tell what reason should you are charge foe this. Without any precautions.
                                        Hi, we are here to help! Please DM us your registered contact details and we will get back to you at the earliest. Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account-related information. Please refrain from doing so and report such incidents immediately. Regards, Team Axis Bank.
                                        Helpful
                                        Found this helpful?
                                        2 Comments
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit