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One97 Communications Complaints & Reviews

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Updated: Jan 21, 2026
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One97 Communications reviews & complaints page 40

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L
Lalit Kishor Rathore
from Kashipur, Uttarakhand
Apr 30, 2019
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Address: Ward no. 13 kalika nagar babai road hoshangabad, 461001

Hi,
My sbi account debited by 5000 on 28th November 2018 by one 97 communication noida without any purchase etc of transaction.
I am not using or purchasing any kinds of things from one97communication.
This is totally fraud case.
I also check this type of many cases of fraud online by one97 communication
Pls refund my amount & do the needful
Thanks
Braj kishor
[protected]
One97 Communications customer support has been notified about the posted complaint.
May 30, 2019
Updated by Lalit Kishor Rathore
Till date no resolution
Ticket was not confirmed and money duduct from account, I have mailed 3 times to IRCTC and 5 times called to IRCTC, but still not get my refund yet. My PNR No- [protected] & my ticket I'd is 3771542, please give my refund as soon as possible
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    S
    shripad rawool
    from Indore, Madhya Pradesh
    Apr 26, 2019
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    Address: At sangeli,tel sawntwadi, Maharashtra, 416510

    Dear sir,
    I was adding money in my patym account [protected]

    So i was completing my payment using my upi id [protected]@upi

    While adding money, transaction of 167 rs gone missing, didn't added in my paytm wallet.

    But transaction of 167 rs is successfully completed from my upi id
    [protected]@upi.
    Dear sbi upi user, your account is debited inr 167.0 on date[protected]:51:36 pm by upi ref no[protected]. Download yono @ www.yonosbi.com

    You have successfully paid inr 167.00 to paytm. [protected]@axisbank.
    One97 Communications customer support has been notified about the posted complaint.
    My money got deducted by one97 communications l, while I was trying to transfer money from my bank to atm. It has been two weeks, I still didn't get my money. I was trying to add money but all the it gets failed .so please try to return my money as fast as possible.
    I am booking a ticket in irctc railway app
    My ticket was booked but payment get 2 times
    One time irctc website has take the payment 710
    Next time one97.com has get the payment 710
    Why 2 tyms get the payment plz solve my issue
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      A
      Anmol0183
      from Mumbai, Maharashtra
      Apr 26, 2019
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      Hi sir,

      I have booked my train ticket with irctc on april 26 for swarn shatabdi using your portal.
      The amount has been debited from my account but the ticket is not booked
      I want my refund at the earliest possible time.
      Hereby attaching the screenshot of the same.
      Looking forward for an immediate response.
      This has happened with me the second time anyway

      Thanks
      Anmol
      One97 Communications customer support has been notified about the posted complaint.
      Have try to book tatkal ticket on 12 Aprils 2019 at that time my tickit is not booked but money has been dedected from m CBIi account but no refund is

      Plz refund my money back
      Jebastin Prabhu's reply, Apr 27, 2019
      my email id [email protected]
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        H
        Hanny3693
        from Delhi, Delhi
        Apr 26, 2019
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        Address: Vitt Bhawan, Jaipur, Rajasthan, 302005

        I, hanish jain ordered samsung galaxy s10 worth rs. 67000/- from the paytm mall on 20th april 2019 order no is [protected] and its expected delivery date was 22nd april 2019. Today is 24th april 2019 and still it is showing handed over in my order book, not delivered to me yet. Now i want to cancel my order but i am not able to cancel it. I called many times to the customer care but they couldn't provide me the solution yet. Almost 48 hours have been passed to raise the problem (Complaint no:[protected] still not find the solution. I belong from a very medium class family and its a very big issue or money to me. I cannot bear this kind problem with me. I also never expected this kind of service from the paytm at all. Now its a very serious issue to me. Kindly provide the solution as soon as possible..
        One97 Communications customer support has been notified about the posted complaint.
        Sir /madam,
        I had recharged tatasky on 16 april 2019, but due to some problems my money was stuck in your authority, I humbly request you to refund my money Rs.300. for which I will be ever anticipated.
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          S
          Sashi Longs
          from Kolkata, West Bengal
          Apr 23, 2019
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          Address: Dimapur, Dimapur, Nagaland, 797112

          Sir/madam,
          I have the honour to state a few lines regarding my tatasky recharge that, i recharged with rs.300 on 16 april 2019 from paytm. And due to my careless and wrong cvv number of sbi debit card, my tatasky recharge was left on hold and it is hold in your authority, therefore, it is my humble request to your kind authority to please refund or forward the amount to tatasky no [protected] acount.
          For your kind act and consideration, i will be ever anticipated.
          One97 Communications customer support has been notified about the posted complaint.
          [protected] is your One Time Password for online purchase of Rs 600.00 at ONE97 COMMUNICATIONS thru State Bank Debit Card ending ----. Don't share this with anyone.

          This was the message i received when I wasn't even able to access my mobile.
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            D
            deeraj janpriya
            from Mumbai, Maharashtra
            Apr 21, 2019
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            Address: New Delhi, Delhi

            Without my knowledge my money 4450 is deducted by one97 communication. Company said that they will give online service but all my money is deducted cheated me nothing service is provided. Company asking extra money. Bt already my account deducted by 4450 rs. I want all my money thorough paytm ([protected]) this is my number and the number where from the money is deducted no. Is[protected]
            One97 Communications customer support has been notified about the posted complaint.
            I booked my ticket in IRCTC but ticket was not Booked my amount was deducted in my bank from your company
            My money was deducted transaction Id:[protected]
            I have booked a train ticked from kyn to hjp on 5th april in irctc rail conect app though the payment gateway one97 communications but transitions go failur twice (tiked not booked)but money go debit.
            A/c [protected] dr from inr 825.00 card tnx by debit card OTHPG 351966 ONE 97COMM... LNOIDA
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              B
              bigneshgoyal
              from Mumbai, Maharashtra
              Apr 17, 2019
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              Address: Chennai, Tamil Nadu, 600010

              I have booked a train ticket from mas to pgt on 17th april 2019 in irctc rail connect app through payment gateway one 97 comm but transaction go failure (Ticket not booked) but money go debited from idbi bank account, but still not refunded.
              Plz look into this matter immediately.
              Message:-
              A/c n1139 dr for inr 1336.47 cardtxn:mast-pos/one9. A/c bal (Incl. O[censored]nclrd chqs) on 17apr 11:06hrs. Call [protected] if card not used by you

              Email id:[protected]@gmail.com
              Mobile no:[protected]
              With regards
              Bignesh goyal
              One97 Communications customer support has been notified about the posted complaint.
              I had paid₹1000 to9 stacks.But as the transaction is running the money is debited from my paytm and at the end it says transaction failed.And the money is not received by merchant, At the statement it says money paid successfully to one97 communication.Please refund the money back to my account.I attach screenshot below.
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                N
                Navdeep Inder Bamrah
                from Panipat, Haryana
                Apr 10, 2019
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                Filing of a case against paytm mall (One97 communication)
                Compensation of rs 1 lac.

                Complaint - i had participated in an online contest organised by paytm mall on 31 may, 2018. I had won that contest and result was announced on 6 june, 2018.
                The prize which was a shopping voucher of rs 10000 was awarded, which was distributed among our four tagged friends including me.

                Paytm mall didn't inform me that the prize will be distributed among all four equally. All of other three got coupon of 2500 rs each but i didn't get any voucher. I had initiated, participated and my commented post had won that contest. They didn't even inform me and no terms and conditions were given regarding the same.

                After a while when i asked them for my voucher no. Of times they didn't reply. Then i tweeted my query on twitter by tagging them. After so many efforts, i got coupon from them which was expired or already used.

                I messaged them repeatedly and they sent me code and asked to order anything by using code. Also they asked me to order with my own money and will get cash back as well as my order. Using that code, i ordered handbags. After few days that order got automatically cancelled and i didn't get any cashback and prize. And i requested them again. They asked me to order again without using code and they said after delivery of products, they automatically transfer cashback in my account. But again they cancelled my order and didn't give any cashback.

                Third time, i asked them for prize, they asked my to order bags again and when your order will ship, send us order no., we will provide you cashback.
                After ordering the item, i sent them order no., they said they cannot process my request.

                Now almost 11 months have been passed, and they did not provide any solution, in fact, they have blocked my funds (That i used against order in order to get cashback) three times without giving me any benefits. Its totally mental harassment and fraud.

                I want compensation of rs 1 lacs for harassing me for 11 months and even not providing any of prize money. All the related facts, screenshots, messages etc. Has been attached for references.
                One97 Communications customer support has been notified about the posted complaint.
                Please refund my Train ticket booking Ammount Rs 630.00
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                  M
                  monica137
                  from Pune, Maharashtra
                  Apr 10, 2019
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                  Address: 411057

                  I ordered from dominoes by using online banking on 21st march, but the orders were cancelled. I have made two orders, one payment was done with another gateway for which i have received the refund. The other order payment was done through one97, now i have not got refund for this payment. The restaurant has confirmed that they have refunded both the payments. I got only one, the other which was done by one97 is not done yet.
                  One97 Communications customer support has been notified about the posted complaint.
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                    N
                    NITHIN RAJ CS
                    from Kottayam, Kerala
                    Apr 9, 2019
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                    Address: pulari vellarada, Thiruvananthapuram, Kerala, 695505

                    Add money on paytm wallet through union bank of India UPI

                    The msg is " your union bank of India will refund the money in your bank account " & Based on our past experience, bank take 2 working days to add the amount back in the bank account.(other note : you can raise your concern with us after 21 hours)

                    What should be do paytm?
                    One97 Communications customer support has been notified about the posted complaint.
                    I HAD RETURNED MONEY FROM MY PAYTM ACCOUNT TO MY DEBIT CARD WITH SBI ON 8 TH APRIL 2019. IT HAS NOT BEEN CREDITED IN BANK YET(12 TH APRIL 2019. YOUR CUSTOMER CARE EXECUTIVE HAS TOLD IT WILL TAKE TWO WORKING DAYS. NOW ITS OVER. BELOW THE TRANSACTION DETAILS. FED UP WITH USING PAYTM. AND IN YOUR RAISE A QUERY OPTION SHOWS ERRORS WHILE FILE COMPLAINTS.
                    BAD SERVICES.

                    1. 08 APR 19
                    12:00 PM
                    Transferred To Bank - Rs.180 SUCCESS
                    Order #[protected]
                    Paytm Cash Txn ID # [protected]
                    2. 08 APR 19
                    11:59 AM
                    Transferred To Bank - Rs.200 SUCCESS
                    Order #[protected]
                    Paytm Cash Txn ID # [protected]
                    3.08 APR 19
                    11:59 AM
                    Transferred To Bank - Rs.399 SUCCESS
                    Order #[protected]
                    Paytm Cash Txn ID # [protected]
                    4. 08 APR 19
                    11:56 AM
                    Transferred To Bank - Rs.6500 SUCCESS
                    Order #[protected]
                    Paytm Cash Txn ID # [protected]
                    5. 08 APR 19
                    11:33 AM
                    Transferred To Bank - Rs.1000 SUCCESS
                    Order #[protected]
                    Paytm Cash Txn ID # [protected]
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                      M
                      Mvn Prudhvi
                      from Mumbai, Maharashtra
                      Apr 7, 2019
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                      Address: Hyderabad, Telangana

                      Sir on april 4th at 3.00pm 100 rupees and on april 7th at 1.14pm 76 rupees has been debited from my account without my knowledge i didn't even send my money or payed to one 97 communication limited company but my money is getting debited. Total of 176 rupees has been debited from my paytm bank account to one 97 communication limited company. Plz kindly check the details and refund my money
                      One97 Communications customer support has been notified about the posted complaint.
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                        K
                        k.manikandan k.manikandan
                        from Delhi, Delhi
                        Apr 6, 2019
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                        Kreditbee loan i'd:kb190304dwmng

                        I have transferred loan repayment amount rs10296/- dt02/04/19, via kreditbee app through paytm but amount deducted from my account but loan not closed, so please solve my issues and refund my money as soon as possible
                        Many times i have sent mail to [protected]@paytm, till not responding paytm
                        So please solve my issues and refund my money
                        For reference i have attached photo copy
                        Thank you
                        One97 Communications customer support has been notified about the posted complaint.
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                          A
                          Altaf Iqbal
                          from Mumbai, Maharashtra
                          Mar 27, 2019
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                          I have been booked train ticket but not successfully ticket booked transaction failed yet not refund amount of 2205
                          16th Feb 2019
                          Id:[protected]
                          Bank refund.id:[protected]
                          Now what can I do for refund amount of 2252 any requirements for your side
                          Pls pls refund my train not booked and you still not credited my money. Today 27th march still not refund.
                          One97 Communications customer support has been notified about the posted complaint.
                          Refund my money 229 $ please send mi paytm wallet [protected]
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                            A
                            ASWINkuttan
                            from Cherthala, Kerala
                            Mar 25, 2019
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                            Dear Sir,
                            I selected debit card while booking train ticket. Amount deducted but the ticket is not booked. I got error like rejected by bank. And the the bank name is paytm m. I can see in my bank transactions that its deducted for one 97 communication.
                            There were two instructions, refund is intiated by irctc for one transaction. Please check the attached screenshot...
                            One97 Communications customer support has been notified about the posted complaint.
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                              A
                              amitmishra1058
                              from Gurgaon, Haryana
                              Mar 25, 2019
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                              Address: plot no-90 sector-06, Faridabad, Haryana, 121006
                              Website: Tatkal

                              19 march2019 910.98rs got deducted from my central bank debit card no - ([protected]) account no -[protected] form make tatkal ticket for irctc side but ticket not booked and amount will deducted my debit card rs-910.98. Transaction id: [protected] number. Sir after deducted my money. I received a massage for your end (Your debit card x3993 used on ecom at one97 communication limdelhi dlin for rs 910.98. After pass 6 days i have not refund yet please do something and return back my money we wait for 144 hrs but did not refund please
                              My mobile no [protected], [protected]
                              My mail id [protected]@gmail.com
                              One97 Communications customer support has been notified about the posted complaint.
                              I have booked my flight ticket on march 17th through paytm and the payment was done using upi ID and my flight ticket was booked but because of some issues my flight was cancelled but i didn't get my refund. When i checked with my upi transaction that money was sent to you . Can you please initiate my refund amount
                              I have booked ticket and given details about debit card.amount deducted for 4 times.but not booked tickets. Still i could nt get refund amount.
                              I have booked an train ticket in paytm but it has been failed I need my refund wt[censored] guys are doing this?
                              Refund my money 229 $ please send mi paytm wallet [protected]
                              Kiran Vanage's reply, Mar 26, 2019
                              मी paytm वर d2h चा recharge करत होते तर माझे 229 रु one97 camunication upin ला कट झाले .please refund my money
                              Refund my money 229 $ please send mi paytm wallet [protected]
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                                R
                                Rajesh kudtalkar
                                from Coimbatore, Tamil Nadu
                                Mar 25, 2019
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                                Address: Near commerce college sarvodaya nagar, Uttara Kannada, Karnataka, 581301

                                Dear sir, i m rajesh kudtalkar. I was order shoes dated on 22/03/2019. After order there is no msg or cl your side. Please reply my order status. Already payment debited on my account. Credit to one97 communication. Till 3days r running. There is no reply on your side. I was waiting for your reply.. I was cl your customer care no. But not reply.. So please cl me..
                                One97 Communications customer support has been notified about the posted complaint.
                                Refund my money 229 $ please send mi paytm wallet [protected]
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                                  R
                                  Raja Vardhana
                                  from Bengaluru, Karnataka
                                  Mar 23, 2019
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                                  Address: No.657,5TH MAIN,4TH CROSS,KAMALANAGAR, 560079

                                  Dear sir/ madam, i would like to informing you that, on 15/03/3019 i have paid rs.390 to one97 communications limited merchant for laptop offer, but till yet i didn't receive the product and also i don't know the my product status i am unable to track the product, i am requesting you to please refund my amount to my account..
                                  Name: rajavardhana v s
                                  Mobile no :[protected]
                                  Order id :[protected]
                                  Paytm order number : [protected]
                                  Transaction no :[protected]
                                  One97 Communications customer support has been notified about the posted complaint.
                                  I am sandeep jare mobile no [protected]
                                  31 march i Paid MECB bill for mahavitran app.Con no[protected]. Amount1770/-
                                  This time debited my bank account but this amount not received MECB .
                                  So please check and confirme

                                  Thank you..
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                                    A
                                    Ambika Rout
                                    from Bhubaneshwar, Odisha
                                    Mar 20, 2019
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                                    Address: Maitri Nagar, Near Ananda Vihar tarini temple, Naya Bazar, Cuttack, 753004

                                    This is about Postpaid transaction in Paytm Account. While i paid Rs.200 was deducted from my postpaid account to the merchant KUMAR SERVICE STATION, CHAULIAGANJ, CUTTACK. But the denied that the same amount has not been recieved at their end. When I contacted with Paytm, they told me that the transaction has been successful. But till now my problem has not been solved.
                                    One97 Communications customer support has been notified about the posted complaint.
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                                      L
                                      Luckybehera
                                      from Kolkata, West Bengal
                                      Mar 20, 2019
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                                      Address: Lucknow, Lucknow, Uttar Pradesh, 226002

                                      I have booked a tatkal train ticket from kanpur to bhadrak for 18 mar 19 in irctc rail connect app through payment gateway one 97 comm but transaction go failure (Ticket not booked) but rupees 2146.11 debited from my hdfc credit card ending 5811 but still not refunded.
                                      Plz look into this matter immediately and return back as soon as possible..
                                      One97 Communications customer support has been notified about the posted complaint.
                                      Hello, I made purchase from joo deal and paid via BHIM UPI.
                                      Amount of Rs. 3050/- got deducted from my account under UPI ID[protected] dt. 11.03.2019 but not got credited to vendor's account.
                                      Please return back my amount.

                                      Regards
                                      Sulakshana Shastrakar
                                      Phone no. - [protected]
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                                        D
                                        Diganta pani
                                        Mar 19, 2019
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                                        Address: 781005

                                        On 18/3/2019 i have done a payment to dishtv below is my account details where my amount goes, but my services provider didn't get the same.

                                        Dishtv.

                                        Your a/c 1131 is debited with inr 425.00 on[protected]:10:13 a/c bal is inr. Info: pur/one97 communications l/noida/one97 communications l/seq no 865355. Call [protected] (If in india) if you have not done this transaction.
                                        One97 Communications customer support has been notified about the posted complaint.
                                        Mar 20, 2019
                                        Updated by Diganta pani
                                        Thanks my services provider got the amount
                                        Thanks my services provider got the amount
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