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One97 Communications Complaints & Reviews

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Updated: May 7, 2025
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One97 Communications reviews & complaints page 41

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V
Vibin Vijayan
from Vada, Maharashtra
Feb 19, 2019
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Dear sir/madam,

Actually i tried to book a tatkal ticket on feb 14 at 11:07 am. Last week, but the ticket was not booked showing error but my amount (Rs. 1011.03) was deducted from my bank account and it was paid to one97 communications and i have been waiting for this one week to see whether my money will be refunded but nothing happened that's why i'm posting this complaint.
I request the concerned people to take necessary action and refund my money to the account from which it is debited. The sms i received from the bank is..

"alert: you've spent rs.1011.03 on credit card xx7951 at one97 communications l on[protected]:11:07:19."

For your reference i have attached the screenshots of irctc which shows the ticket is not booked and my bank message which shows that the amount was paid to one97 communications.

For more details ill be available at vibin. [protected]@gmail.com.

Best regards,
Vibin
+1 photos
One97 Communications customer support has been notified about the posted complaint.
I have canclled the ticket pnr no [protected] on 6 feb 2019 but i have not got the refund amount and irctc have given the reference no[protected] and massege showing that they have setteled the amount of refund of Rs 1210.00 kindly look in the matter as soon as possible.
My contact no is [protected] .

money deducted from bank ticket not booked (irctc) and yet to refund the amount - Comment #3359161 - Image #0
Dear sir in a paytm by mistake we clicked the one 97 communications from mnagencies account kindly cancel n refund the 506 rupee to account no [protected] it's kind request pls pls cancel refund the amount
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    K
    Krishnaswami GM
    from Chennai, Tamil Nadu
    Feb 18, 2019
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    Address: Coimbatore, Tamil Nadu, 641062

    1)First I sent Rupees 5016.52 for my sons tuition fees studying in Chaitanya school through my SBI account. Payment process not success but Amount debited from my account and not credited into my customer account. Pl quickly credit my money back as I needed it urgently.

    2)second time I again sent the money. That is successful.

    3)pl. Credit my money back for the failed first transaction.

    Reply and quick action will be highly appreciated.

    G. M. Krishnaswami
    One97 Communications customer support has been notified about the posted complaint.
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      A
      abhijeet3221
      from Delhi, Delhi
      Feb 15, 2019
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      Dear sir/ mam
      i abhijeet want to inform you that at time of filling application form of bihar forest gaurd, payment process not successfull but amount debit from my account transaction no[protected] on 30 january 2019 but now till debit amount not refund
      so please refund my debit amount in my account no.-[protected]
      For this i would be always your gratefull.

      thank & regards
      abhijeet kumar
      mob. no.-[protected]
      One97 Communications customer support has been notified about the posted complaint.
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        R
        Ravikant dubey.
        from Korba, Chhattisgarh
        Feb 14, 2019
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        fraud using digital wallet

        Address: 495006

        Myself Shrikant dubey, there has been a case with me. Someone called me saying that they are from bank and want to block our credit card which we wanted to do, they started asking bank details and we replied and after an hour around 37, 000rs through credit card and around 20, 000rs through our sbi account using One97 Communication L Noida In(paytm). Kindly help us by investigating the incident and help us getting our money back...
        +1 photos
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        L
        lasyasudha
        from Hyderabad, Telangana
        Feb 13, 2019
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        Address: Hyderabad, Andhra Pradesh, 500073

        Actually i tried to book a train ticket on 10 th february 2019 at
        11:03 a. M. But the ticket was not booked showing error but my amount (Rs. 930) was deducted from my bank account and it was paid to one97 communications. I've received msg from my bank. Please let me know when money will be refunded.

        I request the concerned people to take necessary action and refund my money to the account from which it is debited...
        +2 photos
        One97 Communications customer support has been notified about the posted complaint.
        Feb 21, 2019
        Updated by lasyasudha
        Thanks for refunding my money back.
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          C
          Chaithu Ram
          from Bengaluru, Karnataka
          Feb 11, 2019
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          Resolved

          I have ordered a medicine in pharmacy and apply for online payment by card but payment has done for you not for pharmacy rs 372... Refund back to me... I got massage from sbi that i have purchased of rs372 at one97 communication li... I contacted to pharmacy so conformed that no online payment is done... So i kindly request you please respond to me...
          Feb 23, 2019
          Complaint marked as Resolved 
          Thank you for your response...
          One97 Communications customer support has been notified about the posted complaint.
          Feb 12, 2019
          Updated by Chaithu Ram
          I Have ordered a medicines in pharmacy and apply for online payment by card but payment has done for you not for pharmacy Rs 372 ... Refund back to me... I got massage from SBI that I have purchased of Rs372 at ONE97 COMMUNICATION LI ... I contacted to pharmacy so conformed that no online payment is done...so i kindly request you please respond to me...

          Feb 17, 2019
          Updated by Chaithu Ram
          Hello will this be solved...?
          Sir my amount is deducted 580rs please refund my amount
          Dear sir in a paytm by mistake we clicked the one 97 communications from mnagencies account kindly cancel n refund the 506 rupee to account no [protected] it's kind request pls pls cancel
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            K
            K R Prasuna
            from Vinukonda, Andhra Pradesh
            Feb 10, 2019
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            Name k r prashna
            Mob. [protected]
            6th feb 2019 purchased iphone s6 plus amount debited from my card. Till the time no confirmation about the product. It's large amount. Trusted yours organisation
            Order number. 2flc3bf6-8a[protected]c68d0e063de
            Zookr online shopping said that we may contact our bank. My bank sent the statement of debited the amount. But zookr persons not taking responsibility.
            Please be look into the matter and inform me the stage of dispatch

            Regards
            One97 Communications customer support has been notified about the posted complaint.
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              S
              Sandhiyak
              from Coimbatore, Tamil Nadu
              Feb 9, 2019
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              When i'm trying to book train ticket through credit card, it sends an one time password and the amount got debited from my account and the ticket is not booked. Once, i saw the ticket is not booked, i have gone through the my account statement. It shows the amount will be debited for one97 communication pos debited. Please resolve my issue and refund the money back.
              One97 Communications customer support has been notified about the posted complaint.
              You had deducted 251 RS from savings account please send that amount for my savings account only. how can you take with my permission.mobile no.-[protected] amount-251 transaction id-[protected] send
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                A
                arviyoga
                from Meerut, Uttar Pradesh
                Feb 8, 2019
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                Address: Hathras, Uttar Pradesh

                I book tickets on line through irctc app made payment of 1240.98 debited from my account and credit to your company a. C. But ticketwas cancelled so immdieately return my amount to my account arvind verma hathras transaction i. D [protected] date 08.02.2019 time 11.09.42 debit card bank hdfc i will wait for response thanks please inform me on my e mail address [protected]@gmail.com
                One97 Communications customer support has been notified about the posted complaint.
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                  R
                  Rauniar Raj
                  from Haridwar, Uttarakhand
                  Feb 6, 2019
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                  Why you are deducted 1000rs... Transaction i'd is s8424877... Plzz give this money... How can u deducted any rs from account without permission??? What is the purposse, i cannot join this type of website one97 then how can u add me without permission and deducted miney... Till now u can transfer money in my account otherwise i will take action against u... And plzz give this information why u are deducted money...,
                  One97 Communications customer support has been notified about the posted complaint.
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                    S
                    Smruti Santosh Revadekar
                    from Mumbai, Maharashtra
                    Feb 5, 2019
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                    Actually i tried to book a train ticket on 05 th february 2019 at
                    1:38 a. M. But the ticket was not booked showing error but my amount (Rs. 710) was deducted from my bank account and it was paid to one97 communications. I've received msg from my bank. Please let me know when money will be refunded.

                    I request the concerned people to take necessary action and refund my money to the account from which it is debited...
                    One97 Communications customer support has been notified about the posted complaint.
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                      S
                      sugesh.b
                      from Chennai, Tamil Nadu
                      Feb 4, 2019
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                      I have registered paytm merchant wit 13 digit bank account number by mistake which is invalid, but paytm saying its valid. It should be 14 digit. They are not refunding the amount after regular follow up also. I am serious issue. I have been in regular follow up. Initially they told to wait & some executive told its will be reverted back. But now they are saying its transferred. How its possible with invalid account number if i ask. They are just telling its transferred. Its not possible means also they are not agreeing.
                      One97 Communications customer support has been notified about the posted complaint.
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                        K
                        kmkmathen
                        from Ernakulam, Kerala
                        Feb 4, 2019
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                        Hello this is mathen. I lost my device on 18/1/19 on friday. Some one made four transactions in my paytm account. The total money is rs7000. I have made a complaint regarding the fraudulent transaction took on my paytm account and its more than ten days. I have given all the information to them but tilll now i didn't receive any mail and i need them to refund my money back to my account. Thank you
                        The complaint number[protected]
                        One97 Communications customer support has been notified about the posted complaint.
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                          A
                          A1233abhi
                          from Bengaluru, Karnataka
                          Feb 2, 2019
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                          Actually i tried to book a tatkal ticket on 03 th january 2019 at
                          11 a. M. But the ticket was not booked showing error but my amount (Rs. 385.49) was deducted from my bank account and it was paid to one97 communications. I've received msg from my bank. Please let me know when money will be refunded.

                          I request the concerned people to take necessary action and refund my money to the account from which it is debited.
                          One97 Communications customer support has been notified about the posted complaint.
                          Feb 02, 2019
                          Updated by A1233abhi
                          Thank you for your response.
                          Feb 03, 2019
                          Updated by A1233abhi
                          Any update on this?
                          Feb 07, 2019
                          Updated by A1233abhi
                          Is there any update on this. Please work on it.
                          Dear Team

                          I had booked online Railway ticket from HDFC Debit card on 27th jan 2019, but ticket booking failed and my money is debited from account giving narattion "pos one 97 communication debit"..

                          reference no.[protected]

                          Pls help to resolve the issue

                          Rohit
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                            H
                            Hamoodh Parameswaran
                            from Chennai, Tamil Nadu
                            Jan 31, 2019
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                            amount is auto debited by one97 communications

                            I have noticed last month from my bank account, credit cards particular amount was auto debited without my knowledge which linked in Paytm account because in my transaction history shows the amount debited by One97 communication.
                            This month I have deleted the account and card details from Paytm. Amount is not debited this month.

                            I have attached the file with list of dates and amount debited.

                            Kindly check...
                            +1 photos
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                            H
                            hemaatla
                            from Guntur, Andhra Pradesh
                            Jan 28, 2019
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                            Address: 522111

                            Dear sir/madam,

                            Actually i tried to book a premium tatkal ticket on 20th january 2019 at
                            11 a. M. but the ticket was not booked showing error but my amount (Rs. 1340.98) was deducted from my bank account and it was paid to one97 communications (I knew that when i receive the sms from the bank). And i have been waiting for this one week to see whether my money will be refunded but nothing happened that's why i'm posting this complaint.
                            I request the concerned people to take necessary action and refund my money to the account from which it is debited. The sms i received from the bank is..
                            "thank you for using your sbi debit card 510xxxxxx for a purchase worth
                            rs 1340.98 on pos 99017021 at one97 communications l txn# 027122. If not done by you, forward this sms from mobile number registered with sbi to [protected] to block your card. You may also call[protected]"
                            For your reference i have attached the screenshots of irctc which shows the ticket is not booked and yonosbi transaction history and SMS received which shows that the amount was paid to one97 communications noida.

                            For further information, you can contact me at [protected]@gmail.com
                            +2 photos
                            One97 Communications customer support has been notified about the posted complaint.
                            How many times we can face this kind of problem from one 97 communication. I have to going to Surat urgently now how can i reach Surat on time. I want my railway ticket confirmation or want money as soon as possible.

                            money deducted for failure transaction - Comment #3337829 - Image #0
                            I booked a railway ticket on 30/01/2019 via irctc app..A transaction of 127.66 was made which was credited to one 97 communication and my ticket was not booked..when i checked the card transactions the amount is debited fron my a/c..
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                              N
                              Nayana P N
                              from Kottayam, Kerala
                              Jan 27, 2019
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                              Hi, i tried to book the train ticket from krishnarajapurm to chengannur on 5/1/19, money deducted from my account through one 97 communication but ticket was not booked and i got confirmation sms from bank regarding money deduction, i gave compliant on jan 6 but still my issue is not resolved. Please resolve this issue as soon as possible and refund my money
                              One97 Communications customer support has been notified about the posted complaint.
                              Jan 27, 2019
                              Updated by Nayana P N
                              Please resolve this as soon as possible
                              They had deducted Rs1104 amount with the help of my UPI which is register on Paytm App.
                              This company is real fraud company. They take help from Paytm for deducting money from every UPI account. I'm going to FIR on this company One97 Communication limited & Paytm company also. [censored]ing cheating bastard

                              ticket booking - Comment #3341272 - Image #0
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                                K
                                Kashish Chauhan
                                from Amritsar, Punjab
                                Jan 27, 2019
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                                deduction of my money twice of rs. 500

                                Address: Chandigarh, Punjab, 160014

                                I was paying at a shop through paytm and my money was deducted twice. I had check at the shop but they didn't receive money twice and i had then complained in oaytm they have said you must visit your bank and then bank manager has said that it was in my bank passbook that the money has been deducted by you at the same time when i was paying at the shop. Kindly return my 500 rupees back....
                                +1 photos
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                                S
                                Swathi k v
                                from Kottayam, Kerala
                                Jan 26, 2019
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                                Address: Kannur, Kerala, 670692

                                Hi, while i was booking tatkal train ticket via irctc website, i choose debit/credit card payment method. Money (Inr 1080.49) got debited from my credit card but ticket booking got canceled as the payment was not success. I found that the amount was taken by one97 communication.
                                I didn't get ticket and i donot see the payment refunded yet. Please get this resoled.
                                Thank you.
                                +2 photos
                                One97 Communications customer support has been notified about the posted complaint.
                                Rs 205 debited and transaction cancelled on 18 December but money has not refunded yet
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                                  D
                                  Deebakar nandi
                                  from Bargarh, Odisha
                                  Jan 25, 2019
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                                  Sir. Yesterday I will try to transfer my money to. 5500 from Sbi account to paytm wallet. The transaction will done through 97communication limited. My Sbi account is debbited money but there is no money add my paytm wallet. I have attached a photo of transactions. Kindly sir refund my money either paytm wallet or Sbi account. Please sir that money is very important for me.
                                  +1 photos
                                  One97 Communications customer support has been notified about the posted complaint.
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