One97 Communications Complaints & Reviews

Have booked a train ticket from ang to bsb on 17th jan 2019 in irctc rail connect app through payment gateway one 97 comm but transaction go failure twice (Ticket not booked) but money go debited from bank of baroda bank account, but still not refunded.
Plz look into this matter immediately.
Message:-
A/c no [protected] dr for inr 633.65 cardtxn:rpay-pos/one9. (Incl. O[censored]nclrd chqs) on 17jan 2019 11:15hrs
Email id:- [protected]@gmail.com
With regards
Ganpat

I have made transaction & amount was supposed to go into the bank. I have provided wrong bank account by mistake. I have contacted the customer care regarding. They asked the details. I have provided. They asked to update the details i have provided. But after continuous follow still issue not resolved. More than a month over daily i am calling but nothing they did. Everytime they are telling to wait. Paytm is eating people money. They are not interested to give money, if there is any issue happens.

Sir I've tried to book tatkal train ticket on 19th and 1150.49 is deducted from my account and not being refunded.

This is the message from bank

Thank you for using your SBI Debit Card 517XX5507 for a purchase worth Rs1150.49 on POS 99017021 at ONE97 COMMUNICATIONS L txn# 819905.If not done by you, forward this SMS from mobile number registered with SBI to [protected] to block your card. You may also call[protected]

I have received message from bank on 28th dec. 2018 state bank internet banking. Reference no for one97 communication ltd transaction of rs. 540 from account on 28 dec. 2018 at 12.03 is igafbhlxf0. I have make payment of rs. 540 on 27 dec. 2018 to north delhi power limited. Please look it and provide me detail and refund to my account.

My contact no is [protected]

I was booking tatkal ticket for journey from chenganur to bengalure when i entered my otp message displayed 'bank denied payment 'my money get deducted but ticket does not generate

When i look in my bank statement it show money has been debited to thank you for using your sbi debit card 521xx7275 for a purchase worth rs490.0 on pos 99017021 at one97 communications l txn# 743572.

On 1st december while doing online tickets booking money was deducted thrice from my debit card but tickets were not booked. Details if money deducted as per my bank passbook is giving me below

1/12/18 2490.51
1/12/18 2489.01
1/12/18.2489.01

What is the reason for not refunding these about. Its more than one month.
Do check and let me know at the earliest.

Eunice james

I have received message from state bank of india for reference no for one97 communication ltd transaction of rs. 540. Oo from a/c on 28.12.2018 at 12.03 is igafbhlxf0. I have not make any payment and i have not paytm please refund the amount i have already compliant it but not received any reply. Please look it and provide me detail of payment and refund the amount

Dear Sir,
Please provide refund of following transactions which was done on[protected]

INR 378.36 on[protected]:37:04 Info: PUR/ONE97 COMMUNICATIONS L/NOIDA/ONE97 COMMUNICATIONS L/Seq No[protected].

INR 378.36 on[protected]:38:22 Info: PUR/ONE97 COMMUNICATIONS L/NOIDA/ONE97 COMMUNICATIONS L/Seq No[protected].

Manoj Kulkarni
[protected]

Dear sir/madam,

Actually i tried to book a tatkal ticket on january 11th at 11 a. M. But the ticket was showing not booked, but my amount (Rs.915) was deducted from my bank account and it was paid to one97 communications (I knew that when i receive the sms from the bank). And i have been waiting for this one week to see whether my money will be refunded but nothing happened that's why i'm posting this complaint.
I request the concerned people to take necessary action and refund my money to the account from which it is debited. The sms i received from the bank is..
"thank you for using your sbi debit card xxxx1699 for a purchase worth rs915.00 on pos 99017021 at one97 communications l txn# 583952. If not done by you, forward this sms from mobile number registered with sbi to [protected] to block your card. You may also call[protected]"
For your reference i have attached the screenshots of irctc which shows the ticket is not booked and yonosbi transaction history which shows that the amount was paid to one97 communications noida.

For further informations, you can contact me [protected]@gmail.[protected]@gmail.com

I have received message from state bank regarding deduction of rs. 540.00 from a/c on 28.12.2018 at 12.03 transaction id is igafbhlxf0. Which is i have not done. Please provide detail for whose payment is there. Please provide detail. I have not instructions for payment. I have not paytm. Amount has deduced directly from my account. Please refund the amount

Try to booked tatkal railway ticket from irctc rail connect app, the ticket is not booked but my money is deducted from my sbi bank account. I tried two time to book ticket both the time the ticket is not booked and money is deducted from my sbi bank account. The passbook show this money is deducted by one97 communications noida.
Date of booking-05/01/2019
New delhi to pune
Train name - jhelum express
I attched ss of statement

Dear sir,
I was trying to book a bus ticket in my patym account [protected]

So i was completing my payment using my bhim upi
[protected]@indianbank.

While doing, transaction of 650rs gone missing, didn't added in my paytm wallet.

But transaction of 650 rs is successfully completed from my bhim upi id
[protected]@indianbank

650rs is credited in
To paytm account upi id :- (Paytm. [protected]@axisbank)

For proof i am attaching all the screen shot of transaction history
Sir please help me to solve this issue
I have no information where my this 650 rs have gone]

I book my season ticket but process not completed but 185 rupees debite of my bank account so kindly back my season ticket fee of my bank account i pay my debit card of the date of eight january 2019 so i requested by this complain for back the balance of my bank account because ticket booking are not successful in three hours so please return my balance

I try to booked tatkal railway ticket from irctc rail connect app, the ticket is not booked but my money is deducted from my sbi bank account. I tried two time to book ticket both the time the ticket is not booked and money is deducted from my sbi bank account. The passbook show this money is deducted by one97 communications noida.
Date of booking-05/01/2019
Miraj to kalyan
Train name - koyna express
I attched ss of statement

Dear sir/madam,

On 4th jan 2019 i am trying to book a ticket but the ticket was not booked & showing error but my amount rs. 3008.27/- was deducted from my bank account and it was paid through one97 communications.
For your reference i have attached the screenshots of irctc which shows the ticket is not booked and my bank transaction which shows that the amount was paid to one97 communications. So i request you to pls refund my pending payment asap to my account. Looking forward for your kind cooperation.

For further communications, you can contact me at [protected]@rediffmail.com

Dear sir/madam,

Actually i tried to book a tatkal ticket from irctc on jan 4 at last week, on first attempt it showed error transaction failed. So i tried again and it was successful booked the ticket but the amount is deducted twice (Rs. 415) it was paid to one97 communications (I knew that when i receive the sms from the bank). And i have been waiting for this one week to see whether my money will be refunded but nothing happened that's why i'm posting this complaint.
I request the concerned people to take necessary action and refund my money to the account from which it is debited. The sms i received from the bank

Dear sir/madam,

Actually i tried to book a tatkal ticket on dec 29 at 11:05 a. M. Last week, but the ticket was not booked showing error but my amount (Rs. 770.98) was deducted from my bank account and it was paid to one97 communications (I knew that when i receive the sms from the bank). And i have been waiting for this one week to see whether my money will be refunded but nothing happened that's why i'm posting this complaint.
I request the concerned people to take necessary action and refund my money to the account from which it is debited. The sms i received from the bank is..

"you have initiated a txn of inr 770.98 at one97 comm on icici bank card no.1670. Otp is 398539. Dont share with anyone. Bank never calls to verify otp"

For your reference i have attached the screenshots of irctc which shows the ticket is not booked and my bank message which shows that the amount was paid to one97 communications.

For further informations, you can contact me at [protected]@gmail.com

I have come to know that my account was hacked v& hacker has made two transactions of rs 20000 & 19999 through. I would request u to investigate the fraud transaction. I have linked phone pe with my bank account. I am sending u the screen shot of bank transaction &the message of hacketr he admitted that he has withdrawn the money pl locate that person the person who call me the no is [protected]

I have received promocode for my order of laptop. The details of the promocode is as follows:-

G1g3zxwwwdwaaw

This promo code is applicable on groceries.
Value: rs. 600
Valid from:[protected]:19:25
Valid till:[protected]:19:25
How to redeem
1. Download the paytm mall app and sign in.
2. Place your order and click on “have a promocode” section
3. Enter the promo code displayed in the email above
4. Upon successful completion of the transaction, you will be given a cashback as per cashback offer
5. Proceed to payment page.
6. This is a one-time usage code. Please note that any leftover amount will not be carried forward.
7. Applicable only on paytm mall

By utilizing this promocode i have ordered loreal paris excellence cream hair colour black on 17/11/2018. But product was not received in good condition and hence was requested for the change of product. Accordingly the product was picked up by blue dart and return was approved.

However, the exhanged product was not made available to me till date.

I tried booking tatkal ticket on 5th jan

2019. Money was deducted from the

Account but the ticket was never booked

And i got sms from bank regarding the

Decuction of money. Please have a look

Into the issue. Hereby attaching screen

Shot of sms from bank regarding the

Money deduction. Please look i to the issue and take necessary action. Thanks