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One97 Communications Complaints & Reviews

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Updated: Jan 21, 2026
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One97 Communications reviews & complaints page 42

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K
K R Prasuna
from Vinukonda, Andhra Pradesh
Feb 10, 2019
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Name k r prashna
Mob. [protected]
6th feb 2019 purchased iphone s6 plus amount debited from my card. Till the time no confirmation about the product. It's large amount. Trusted yours organisation
Order number. 2flc3bf6-8a[protected]c68d0e063de
Zookr online shopping said that we may contact our bank. My bank sent the statement of debited the amount. But zookr persons not taking responsibility.
Please be look into the matter and inform me the stage of dispatch

Regards
One97 Communications customer support has been notified about the posted complaint.
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    S
    Sandhiyak
    from Coimbatore, Tamil Nadu
    Feb 9, 2019
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    When i'm trying to book train ticket through credit card, it sends an one time password and the amount got debited from my account and the ticket is not booked. Once, i saw the ticket is not booked, i have gone through the my account statement. It shows the amount will be debited for one97 communication pos debited. Please resolve my issue and refund the money back.
    One97 Communications customer support has been notified about the posted complaint.
    You had deducted 251 RS from savings account please send that amount for my savings account only. how can you take with my permission.mobile no.-[protected] amount-251 transaction id-[protected] send
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      A
      arviyoga
      from Meerut, Uttar Pradesh
      Feb 8, 2019
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      Address: Hathras, Uttar Pradesh

      I book tickets on line through irctc app made payment of 1240.98 debited from my account and credit to your company a. C. But ticketwas cancelled so immdieately return my amount to my account arvind verma hathras transaction i. D [protected] date 08.02.2019 time 11.09.42 debit card bank hdfc i will wait for response thanks please inform me on my e mail address [protected]@gmail.com
      One97 Communications customer support has been notified about the posted complaint.
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        R
        Rauniar Raj
        from Haridwar, Uttarakhand
        Feb 6, 2019
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        Why you are deducted 1000rs... Transaction i'd is s8424877... Plzz give this money... How can u deducted any rs from account without permission??? What is the purposse, i cannot join this type of website one97 then how can u add me without permission and deducted miney... Till now u can transfer money in my account otherwise i will take action against u... And plzz give this information why u are deducted money...,
        One97 Communications customer support has been notified about the posted complaint.
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          S
          Smruti Santosh Revadekar
          from Mumbai, Maharashtra
          Feb 5, 2019
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          Actually i tried to book a train ticket on 05 th february 2019 at
          1:38 a. M. But the ticket was not booked showing error but my amount (Rs. 710) was deducted from my bank account and it was paid to one97 communications. I've received msg from my bank. Please let me know when money will be refunded.

          I request the concerned people to take necessary action and refund my money to the account from which it is debited...
          One97 Communications customer support has been notified about the posted complaint.
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            S
            sugesh.b
            from Chennai, Tamil Nadu
            Feb 4, 2019
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            I have registered paytm merchant wit 13 digit bank account number by mistake which is invalid, but paytm saying its valid. It should be 14 digit. They are not refunding the amount after regular follow up also. I am serious issue. I have been in regular follow up. Initially they told to wait & some executive told its will be reverted back. But now they are saying its transferred. How its possible with invalid account number if i ask. They are just telling its transferred. Its not possible means also they are not agreeing.
            One97 Communications customer support has been notified about the posted complaint.
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              K
              kmkmathen
              from Ernakulam, Kerala
              Feb 4, 2019
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              Hello this is mathen. I lost my device on 18/1/19 on friday. Some one made four transactions in my paytm account. The total money is rs7000. I have made a complaint regarding the fraudulent transaction took on my paytm account and its more than ten days. I have given all the information to them but tilll now i didn't receive any mail and i need them to refund my money back to my account. Thank you
              The complaint number[protected]
              One97 Communications customer support has been notified about the posted complaint.
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                A
                A1233abhi
                from Bengaluru, Karnataka
                Feb 2, 2019
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                Actually i tried to book a tatkal ticket on 03 th january 2019 at
                11 a. M. But the ticket was not booked showing error but my amount (Rs. 385.49) was deducted from my bank account and it was paid to one97 communications. I've received msg from my bank. Please let me know when money will be refunded.

                I request the concerned people to take necessary action and refund my money to the account from which it is debited.
                One97 Communications customer support has been notified about the posted complaint.
                Feb 02, 2019
                Updated by A1233abhi
                Thank you for your response.
                Feb 03, 2019
                Updated by A1233abhi
                Any update on this?
                Feb 07, 2019
                Updated by A1233abhi
                Is there any update on this. Please work on it.
                Dear Team

                I had booked online Railway ticket from HDFC Debit card on 27th jan 2019, but ticket booking failed and my money is debited from account giving narattion "pos one 97 communication debit"..

                reference no.[protected]

                Pls help to resolve the issue

                Rohit
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                  H
                  hemaatla
                  from Guntur, Andhra Pradesh
                  Jan 28, 2019
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                  Address: 522111

                  Dear sir/madam,

                  Actually i tried to book a premium tatkal ticket on 20th january 2019 at
                  11 a. M. but the ticket was not booked showing error but my amount (Rs. 1340.98) was deducted from my bank account and it was paid to one97 communications (I knew that when i receive the sms from the bank). And i have been waiting for this one week to see whether my money will be refunded but nothing happened that's why i'm posting this complaint.
                  I request the concerned people to take necessary action and refund my money to the account from which it is debited. The sms i received from the bank is..
                  "thank you for using your sbi debit card 510xxxxxx for a purchase worth
                  rs 1340.98 on pos 99017021 at one97 communications l txn# 027122. If not done by you, forward this sms from mobile number registered with sbi to [protected] to block your card. You may also call[protected]"
                  For your reference i have attached the screenshots of irctc which shows the ticket is not booked and yonosbi transaction history and SMS received which shows that the amount was paid to one97 communications noida.

                  For further information, you can contact me at [protected]@gmail.com
                  One97 Communications customer support has been notified about the posted complaint.
                  How many times we can face this kind of problem from one 97 communication. I have to going to Surat urgently now how can i reach Surat on time. I want my railway ticket confirmation or want money as soon as possible.
                  I booked a railway ticket on 30/01/2019 via irctc app..A transaction of 127.66 was made which was credited to one 97 communication and my ticket was not booked..when i checked the card transactions the amount is debited fron my a/c..
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                    N
                    Nayana P N
                    from Kottayam, Kerala
                    Jan 27, 2019
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                    Hi, i tried to book the train ticket from krishnarajapurm to chengannur on 5/1/19, money deducted from my account through one 97 communication but ticket was not booked and i got confirmation sms from bank regarding money deduction, i gave compliant on jan 6 but still my issue is not resolved. Please resolve this issue as soon as possible and refund my money
                    One97 Communications customer support has been notified about the posted complaint.
                    Jan 27, 2019
                    Updated by Nayana P N
                    Please resolve this as soon as possible
                    They had deducted Rs1104 amount with the help of my UPI which is register on Paytm App.
                    This company is real fraud company. They take help from Paytm for deducting money from every UPI account. I'm going to FIR on this company One97 Communication limited & Paytm company also. [censored]ing cheating bastard
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                      S
                      Swathi k v
                      from Kottayam, Kerala
                      Jan 26, 2019
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                      Address: Kannur, Kerala, 670692

                      Hi, while i was booking tatkal train ticket via irctc website, i choose debit/credit card payment method. Money (Inr 1080.49) got debited from my credit card but ticket booking got canceled as the payment was not success. I found that the amount was taken by one97 communication.
                      I didn't get ticket and i donot see the payment refunded yet. Please get this resoled.
                      Thank you.
                      One97 Communications customer support has been notified about the posted complaint.
                      Rs 205 debited and transaction cancelled on 18 December but money has not refunded yet
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                        D
                        Deebakar nandi
                        from Bargarh, Odisha
                        Jan 25, 2019
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                        Sir. Yesterday I will try to transfer my money to. 5500 from Sbi account to paytm wallet. The transaction will done through 97communication limited. My Sbi account is debbited money but there is no money add my paytm wallet. I have attached a photo of transactions. Kindly sir refund my money either paytm wallet or Sbi account. Please sir that money is very important for me.
                        One97 Communications customer support has been notified about the posted complaint.
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                          G
                          Ganpat Solanke
                          from Pune, Maharashtra
                          Jan 24, 2019
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                          Address: Nanded, Maharashtra, 431604
                          Website: One97 Communications

                          Have booked a train ticket from ang to bsb on 17th jan 2019 in irctc rail connect app through payment gateway one 97 comm but transaction go failure twice (Ticket not booked) but money go debited from bank of baroda bank account, but still not refunded.
                          Plz look into this matter immediately.
                          Message:-
                          A/c no [protected] dr for inr 633.65 cardtxn:rpay-pos/one9. (Incl. O[censored]nclrd chqs) on 17jan 2019 11:15hrs
                          Email id:- [protected]@gmail.com
                          With regards
                          Ganpat
                          One97 Communications customer support has been notified about the posted complaint.
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                            S
                            sugesh.b
                            from Chennai, Tamil Nadu
                            Jan 23, 2019
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                            Website: Paytm

                            I have made transaction & amount was supposed to go into the bank. I have provided wrong bank account by mistake. I have contacted the customer care regarding. They asked the details. I have provided. They asked to update the details i have provided. But after continuous follow still issue not resolved. More than a month over daily i am calling but nothing they did. Everytime they are telling to wait. Paytm is eating people money. They are not interested to give money, if there is any issue happens.
                            One97 Communications customer support has been notified about the posted complaint.
                            Jan 23, 2019
                            Updated by sugesh.b
                            Dec 20 & 22 I have made the transaction. now its jan but no solution yet
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                              P
                              Paulwin Antony
                              from Chennai, Tamil Nadu
                              Jan 21, 2019
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                              Sir I've tried to book tatkal train ticket on 19th and 1150.49 is deducted from my account and not being refunded.

                              This is the message from bank

                              Thank you for using your SBI Debit Card 517XX5507 for a purchase worth Rs1150.49 on POS 99017021 at ONE97 COMMUNICATIONS L txn# 819905.If not done by you, forward this SMS from mobile number registered with SBI to [protected] to block your card. You may also call[protected]
                              One97 Communications customer support has been notified about the posted complaint.
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                                L
                                lalita sahni
                                from Delhi, Delhi
                                Jan 21, 2019
                                Resolved
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                                Resolved

                                I have received message from bank on 28th dec. 2018 state bank internet banking. Reference no for one97 communication ltd transaction of rs. 540 from account on 28 dec. 2018 at 12.03 is igafbhlxf0. I have make payment of rs. 540 on 27 dec. 2018 to north delhi power limited. Please look it and provide me detail and refund to my account.

                                My contact no is [protected]
                                Jan 22, 2019
                                Complaint marked as Resolved 
                                Company has not taken any step till. They never called me
                                One97 Communications customer support has been notified about the posted complaint.
                                Jan 22, 2019
                                Updated by lalita sahni
                                Thank you for using State Bank Internet Banking. Reference No. for One97 Communication Ltd transaction of Rs. 540.0 from A/c ending 0418 on 28-Dec-18 at 12:03 is IGAFBHLXF0.
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                                  R
                                  realhunt
                                  from Guruvayur, Kerala
                                  Jan 21, 2019
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                                  Address: Pathanamthitta, Kerala, 689678
                                  Website: IRCTC

                                  I was booking tatkal ticket for journey from chenganur to bengalure when i entered my otp message displayed 'bank denied payment 'my money get deducted but ticket does not generate

                                  When i look in my bank statement it show money has been debited to thank you for using your sbi debit card 521xx7275 for a purchase worth rs490.0 on pos 99017021 at one97 communications l txn# 743572.
                                  One97 Communications customer support has been notified about the posted complaint.
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                                    E
                                    Eunice James
                                    from Delhi, Delhi
                                    Jan 20, 2019
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                                    On 1st december while doing online tickets booking money was deducted thrice from my debit card but tickets were not booked. Details if money deducted as per my bank passbook is giving me below

                                    1/12/18 2490.51
                                    1/12/18 2489.01
                                    1/12/18.2489.01

                                    What is the reason for not refunding these about. Its more than one month.
                                    Do check and let me know at the earliest.

                                    Eunice james
                                    One97 Communications customer support has been notified about the posted complaint.
                                    Money deducted from my account without confirmation of ticket, want my money back, account number:[protected], transaction id:S78238022 please consider urgently
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                                      L
                                      lalita sahni
                                      from Delhi, Delhi
                                      Jan 17, 2019
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                                      Address: New Delhi, Delhi

                                      I have received message from state bank of india for reference no for one97 communication ltd transaction of rs. 540. Oo from a/c on 28.12.2018 at 12.03 is igafbhlxf0. I have not make any payment and i have not paytm please refund the amount i have already compliant it but not received any reply. Please look it and provide me detail of payment and refund the amount
                                      One97 Communications customer support has been notified about the posted complaint.
                                      My self Jitendra Kumar Mali I Book The 3 ticket from Jodhpur Junction To Chandigarh From Tatkal Kota on Date 17 jan 2019
                                      Travel date 18 jan 2019
                                      My ticket is not Conferm but my payment was pay from my account
                                      I want refund my payment Rs. 1636.47
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                                        M
                                        Manoj2807
                                        from VADODARA, Gujarat
                                        Jan 15, 2019
                                        Resolved
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                                        Resolved

                                        Dear Sir,
                                        Please provide refund of following transactions which was done on[protected]

                                        INR 378.36 on[protected]:37:04 Info: PUR/ONE97 COMMUNICATIONS L/NOIDA/ONE97 COMMUNICATIONS L/Seq No[protected].

                                        INR 378.36 on[protected]:38:22 Info: PUR/ONE97 COMMUNICATIONS L/NOIDA/ONE97 COMMUNICATIONS L/Seq No[protected].

                                        Manoj Kulkarni
                                        [protected]
                                        Jan 29, 2019
                                        Complaint marked as Resolved 
                                        Thanks Refund received
                                        One97 Communications customer support has been notified about the posted complaint.
                                        Jan 16, 2019
                                        Updated by Manoj2807
                                        Can anyone please update me...
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