One97 Communications Complaints & Reviews

I tried booking a tatkal ticket on 21st december 2018 at 11:00am though paytm on irctc mobile app.
An amount of inr 415.59 got deducted from my account through one97 communications lnoida.

Ticket was not booked, but amount got deducted.

I have' t received any refund mail or message from one97 communications lnoida.
Attached is the transaction details as per my bank statement.
Kindly refund the amount to the bank account from which it was debited.

Dear sir/madam,

Actually i tried to book a ticket on Dec 12, 2018 at 4pm last week but the ticket was not booked showing error but my amount (Rs. 1230.49) was deducted from my bank account and it was paid to one97 communications (I knew that when i receive the sms from the bank). And i have been waiting for this one week to see whether my money will be refunded but nothing happened that's why i'm posting this complaint.
I request the concerned people to take necessary action and refund my money to the account from which it is debited.

For your reference i have attached the screenshots of irctc which shows the ticket is not booked and SMS from bank which shows that the amount was paid to one97 communications noida.

For further informations, you can contact me at [protected]@gmail.com

Tried booking a tatkal ticket using paytm. The attempt failed due to some error. But an amount of rs.770.98 got debited to one97 communications. Kindly refund the amount. Details given:
Transaction id: [protected]
Rs.770.98 debited by ecom txn using your card xxxxxx at one97 communica on 21dec2018 11:03:49. Bal-rs. Xxxx. Call [protected], if not done by you-federal bank

Samrudh r pradeep

Respected sir,
I have paid my institute fee via paytm and selected sbi for final payment. Paytm it is showing transaction failed but my money is being deducted from my sbi account which i have used under payment option to pay. I have tried to contact sbi and paytm but they are not responding currently.
It is showing that my money has been given to one97 communications
It's a huge sum of 1.5 lac rs for a middle class family we can't afford it.
The money has not been reached to my institute.
See the screenshots below of bank and paytm details.
Today is last date of fee payment and after that we will have a fine of 500 rs/day. We can't arrange 1.5 lac in my account.

Please sir urgent action is required.

Transaction id: 83522004 dt. 18.12.2018

Amount - rs. 2000/-

An amount of rs. 2000/- got debited on 18.12.2018 without my knowledge. While seeing the bank statement o[censored]nion bank of india, sb a/c. No. [protected], i am terribly shocked rs. 2000/- has been transferred to one97 communications private limited. I don't know on what basis you have done this transaction.

Kindly refund my amount to my account asap without any fail and further delay.

Syed arif hussain

Can I know why you deducted to my amount 52 rs. Can I know the reason and you automatically deduct the amount from account. so who will give you the authority to deducted amount from my amount.
In my knowledge is a totally illegal..
I am waiting for your reason.. I will case on one97 communication..
Remember that I am very serious.

On 23rd nov 2018 rs 1400 has been debited from my sbi savings account..

This amount got debited without my knowledge and against my will. On checking of mini statement i got to know that 1400 has been transferred to one97 communications private limited. I don't know on what basis you have done this transaction.
Kindly refund my amount to my account asap as this transaction has not be done by me..

On 23rd nov 2018 rs 1400 has been debited from my sbi savings account..

This amount got debited with my knowledge and against my will.. On checking of mini statement i got to know that 1400 has been transferred to one97 communications private limited. I don't know on what basis you have done this transaction.
Kindly refund my amount to my account asap as this transaction has not be done by me..

I am try 10 rupee translation on shinejobsindia.in web site translation failed but all amount of my account is debited. This is bank massage
Forwarded from id-axisbk:
Your a/c 297535 is debited with inr 8800.00 on[protected]:53:07 a/c bal is inr 31.39 info: pur/one97 communications l/noida/one97 communications l/seq no 600948.
Same fraud with my bank of baroda account same day same time 9990 ru. Debited total 18790 ru. Fraud with me please refund my money

The problem is i purchased a google play gift card from paytm via bhim upi using my [protected]@paytm upi address and the money (110) was successfully sent to paytm. [protected]@axisbank upi adress but the order failed as you can see in the above screenshots i provided. Please solve this issue quickly.

The upi reference number is[protected] and the order noof the order that failed inspite of successful payment is [protected].
(More info is provide in the attached screenshots)

(I contacted both paytm and my bank customer support, the bank confirmed that the money is successfully deducted but no help is offered so far from paytm support)

Ordered on 13 october 2018 and its 15th december. The order id is [protected]. Got fake product and returned on 20th october. Shared my bank details on 23rd october as per your request. Waited 20 long days. Did not got refund and again asked me to share bank statement and bank details and shared the details. Again no refund took place after all these efforts. Called cc again and they said we started from over end on 26th november please wait up to 14th december and definitely get the refund before 14th december. Sent lot of messages, mails, calls, no one are responding and saying non-sense every time. Again i shared the recent statement today. What should i do now?? Should i proceed legally. Need refund amount of 1781/-...

Dear sir,
My self aditya from ghaziabad uttar pradesh. My mobile no. Is [protected].
I booked a online prepaid order no. [protected], rs. 370/- "18cm aquarium heater gaurd protective cover case" on dt. 05/11/2018. I made the online payment rs. 370/- at the time of booking.
My mother receive a packet on dt. 19/11/2018. This packet fully packed with company's seal and paste with seller' receipt rs 350/-, and product description print on receipt is "toy" which cost rs. 350/-.
Wrong product deliver at my home address on dt. 19/11/2018, which cost is rs. 350/- and this product not belong to me, which i ordered. I talk to paytm mall's
Customer care on dt. 19/11/2018 via communication no. 96544497 for deliver my right product and take back your wrong product., and he assured me to deliver my product. After this i write a mail on dt. 20/11/2018 to paytm mall against to this mistake. But i can't receive my heater gaurd cover case. I call to customer care many times but he says that your product return time have barred. So product not replace.
Sir today delivered product condition is same as we received. (Seal packed). I don't open this packet.
I request you please deliver my right product which i ordered, otherwise refund my amount rs. 370/-.
Thanking you!

I am your regular customer of your paytm account. I am using your application regularly. But before three days i used your application for my vodafone number recharge of rs. 245 & rs.145. So that amount already cut in my saving account but i cannot get recharge of my mob. So please give me credit that amount in my saving account whaterver is already connected of my saving account. So please do needful in this thing as soon as possible. If any query from my side so pl call my mob no. [protected] any time.

A deduction of rs 111.18 was made from my account when i was ordering from zomato in the name of one97 communications on 12/12/18 whereas i made a transaction for booking the order but it didn't book and that amount was deducted from my account... I need a refund for this amount..
Below are the transaction details
My account-bhavya gupta
By debit card

One97 communications l 111.18 rs
12-dec-2018
Regards
Bhavya gupta
[protected]@yahoo.in
[protected]

On 26.11.2018 i want to do the online shopping for that purpose i want to become the member of the company do that i can get the discount. I want to send the money the money is deducted from my account but company did not received it i did four times complaint but i got the message that company representative will approach u but till now no response from company side i am sending u the ticket no i. E 2167856 i am also sending the screen shot also pl refund the money into my account

A fraud agent from SBI credit card team has cheated me of Rupees 28000, that is he used my credit four times each with 7000/- rupees, each time he was asking for OTP from me stating that he needs to activate some redeem points. He said that otp was expired and asked 4 times where he was successfully able to debit 28000 from SBI credit card. This happened around 1.15 pm to 1.30 pm on 10/12/2018

Hi,

Ticket not booked but amount deducted from credit card and i have mentioned the below transaction details pls check and refund the amount.

Date: 10/12/2018

Account ending xxxxxxxxxx458540

Dear venkateswaran.,

A transaction for your account ending 458540 was made in the amount of 2726.71 inr at irctc.

If you have any questions about this email or need assistance, please contact citi customer service using the phone number on the back of your card.
I need the refund immediately.
Thanks
Irfan

It is to inform you that i am facing problems paying money through your gateway. Whenever i try paying, money gets deducted from my account but it is not received at the other end. As an example, refference no. Igaexsgtl4 on 08-dec-18 at 11:56. So i request you kindly to fix the problem so that i can sand the money tommorrow itself as it is very urgent for taking admission.
Thanking you.
Regards
Alakesh sarma
[protected]@gmail.com...

Dear team,
Due to your system in-competencies, i hadn't able to book my tatkal ticket. Also you have deducted the money from my debit card (Hdfc bank). Could you please tell me by when i will get my money refunded. Transaction no : 949148 & 917924 (2*1410.98 inr). This kind of things creating problem for us. Can't you guys fix this problem of false deducting of money and giving us waiting tickets.

Regards
Paras sharma

Name neena batra
Saving account no [protected]
Bank name oriental bank of commerce
Branch. Bbk dav college lawrence road amritsar.
Ifsc code. Orbc 0101358
Money deducted 49.4
Date 24.11.2018
Time 2.28pm
I have already complaint two times my ticket id is 2165342
It is written resolved but till now i didn't get the money. Pl credit it in my account