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One97 Communications Complaints & Reviews

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Updated: May 7, 2025
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One97 Communications reviews & complaints page 44

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S
syedsaif
from Mumbai, Maharashtra
Dec 20, 2018
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Transaction id: 83522004 dt. 18.12.2018

Amount - rs. 2000/-

An amount of rs. 2000/- got debited on 18.12.2018 without my knowledge. While seeing the bank statement o[censored]nion bank of india, sb a/c. No. [protected], i am terribly shocked rs. 2000/- has been transferred to one97 communications private limited. I don't know on what basis you have done this transaction.

Kindly refund my amount to my account asap without any fail and further delay.

Syed arif hussain
One97 Communications customer support has been notified about the posted complaint.
Railway Ticket not booked but amount Rs. 215 .00 deducted from debit card and i have mentioned the below transaction details pls check and refund the amount.

Date: 15/12/2018

Your A/C XXXX1297 linked to card no ending with 2006 debited for Rs 215.00 on 15/12/2018 Towards POS withdrawal.

Kindly refund as soon as possible
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    R
    RICH WITH RAJESH
    from Mumbai, Maharashtra
    Dec 18, 2018
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    Address: Mumbai City, Maharashtra, 400104

    Can I know why you deducted to my amount 52 rs. Can I know the reason and you automatically deduct the amount from account. so who will give you the authority to deducted amount from my amount.
    In my knowledge is a totally illegal..
    I am waiting for your reason.. I will case on one97 communication..
    Remember that I am very serious.
    +1 photos
    One97 Communications customer support has been notified about the posted complaint.
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      K
      KumarAvinash
      from Bhubaneshwar, Odisha
      Dec 17, 2018
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      On 23rd nov 2018 rs 1400 has been debited from my sbi savings account..

      This amount got debited without my knowledge and against my will. On checking of mini statement i got to know that 1400 has been transferred to one97 communications private limited. I don't know on what basis you have done this transaction.
      Kindly refund my amount to my account asap as this transaction has not be done by me..
      One97 Communications customer support has been notified about the posted complaint.
      I am using paytm app from last one & half year . Today i have noticed some extra amount of money is withdrawing from my account . i have tried to contact on customer care but could 't reach concern person.
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        K
        KumarAvinash
        from Bhubaneshwar, Odisha
        Dec 17, 2018
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        On 23rd nov 2018 rs 1400 has been debited from my sbi savings account..

        This amount got debited with my knowledge and against my will.. On checking of mini statement i got to know that 1400 has been transferred to one97 communications private limited. I don't know on what basis you have done this transaction.
        Kindly refund my amount to my account asap as this transaction has not be done by me..
        One97 Communications customer support has been notified about the posted complaint.
        Dec 17, 2018
        Updated by KumarAvinash
        There is one error on the mail
        I want to rectify it..
        This amount got debited WITHOUT my Knowledge & Against my Will.
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          A
          Ankit Jani 33
          from Jamnagar, Gujarat
          Dec 16, 2018
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          Address: Banaskantha, Gujarat, 385001
          Website: Shinejobsindia.in

          I am try 10 rupee translation on shinejobsindia.in web site translation failed but all amount of my account is debited. This is bank massage
          Forwarded from id-axisbk:
          Your a/c 297535 is debited with inr 8800.00 on[protected]:53:07 a/c bal is inr 31.39 info: pur/one97 communications l/noida/one97 communications l/seq no 600948.
          Same fraud with my bank of baroda account same day same time 9990 ru. Debited total 18790 ru. Fraud with me please refund my money
          +2 photos
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            A
            A Normie
            from Hyderabad, Telangana
            Dec 15, 2018
            Resolved
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            Resolved

            Address: 521139
            Website: www.one97.com

            The problem is i purchased a google play gift card from paytm via bhim upi using my [protected]@paytm upi address and the money (110) was successfully sent to paytm. [protected]@axisbank upi adress but the order failed as you can see in the above screenshots i provided. Please solve this issue quickly.

            The upi reference number is[protected] and the order noof the order that failed inspite of successful payment is [protected].
            (More info is provide in the attached screenshots)

            (I contacted both paytm and my bank customer support, the bank confirmed that the money is successfully deducted but no help is offered so far from paytm support)
            +3 photos
            Dec 20, 2018
            Complaint marked as Resolved 
            The money is refunded back to my bank account on 19/12/2018. Thanks one97 communications and consumercomplaints!
            One97 Communications customer support has been notified about the posted complaint.
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              U
              Uday Adari
              from Hyderabad, Telangana
              Dec 15, 2018
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              Address: 530044

              Ordered on 13 october 2018 and its 15th december. The order id is [protected]. Got fake product and returned on 20th october. Shared my bank details on 23rd october as per your request. Waited 20 long days. Did not got refund and again asked me to share bank statement and bank details and shared the details. Again no refund took place after all these efforts. Called cc again and they said we started from over end on 26th november please wait up to 14th december and definitely get the refund before 14th december. Sent lot of messages, mails, calls, no one are responding and saying non-sense every time. Again i shared the recent statement today. What should i do now?? Should i proceed legally. Need refund amount of 1781/-...
              +1 photos
              One97 Communications customer support has been notified about the posted complaint.
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                M
                mishradity
                from New Delhi, Delhi
                Dec 14, 2018
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                Address: Ghaziabad, Uttar Pradesh, 201009
                Website: paytmmall.com

                Dear sir,
                My self aditya from ghaziabad uttar pradesh. My mobile no. Is [protected].
                I booked a online prepaid order no. [protected], rs. 370/- "18cm aquarium heater gaurd protective cover case" on dt. 05/11/2018. I made the online payment rs. 370/- at the time of booking.
                My mother receive a packet on dt. 19/11/2018. This packet fully packed with company's seal and paste with seller' receipt rs 350/-, and product description print on receipt is "toy" which cost rs. 350/-.
                Wrong product deliver at my home address on dt. 19/11/2018, which cost is rs. 350/- and this product not belong to me, which i ordered. I talk to paytm mall's
                Customer care on dt. 19/11/2018 via communication no. 96544497 for deliver my right product and take back your wrong product., and he assured me to deliver my product. After this i write a mail on dt. 20/11/2018 to paytm mall against to this mistake. But i can't receive my heater gaurd cover case. I call to customer care many times but he says that your product return time have barred. So product not replace.
                Sir today delivered product condition is same as we received. (Seal packed). I don't open this packet.
                I request you please deliver my right product which i ordered, otherwise refund my amount rs. 370/-.
                Thanking you!
                One97 Communications customer support has been notified about the posted complaint.
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                  B
                  bvmodi
                  from Ahmedabad, Gujarat
                  Dec 13, 2018
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                  Address: 380006
                  Website: Paytm.com – Digital & Utility Payment, Entertainment, Travel, Payment ... paytm.com

                  I am your regular customer of your paytm account. I am using your application regularly. But before three days i used your application for my vodafone number recharge of rs. 245 & rs.145. So that amount already cut in my saving account but i cannot get recharge of my mob. So please give me credit that amount in my saving account whaterver is already connected of my saving account. So please do needful in this thing as soon as possible. If any query from my side so pl call my mob no. [protected] any time.
                  One97 Communications customer support has been notified about the posted complaint.
                  Sir txn no or ref no[protected]igaexqfrr1 amt rs 18561.80 date 07/12/2018 payment throgh internet banking sbi site payment gatway paytm one97 communications limited. My account debited but not credit scholl account st josephs school niani allahabad due to payment time you lost in space message display. Pls due needful action .
                  deepuu21's reply, Dec 8, 2018
                  sir my account debited but not credited to benifishry account.In payment prieod my account debited and Hang the system message display you lost in space and also message display due to inactive your account.
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                    G
                    gbhavya
                    from Patiala, Punjab
                    Dec 13, 2018
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                    Address: Dehradun, Uttarakhand, 248001

                    A deduction of rs 111.18 was made from my account when i was ordering from zomato in the name of one97 communications on 12/12/18 whereas i made a transaction for booking the order but it didn't book and that amount was deducted from my account... I need a refund for this amount..
                    Below are the transaction details
                    My account-bhavya gupta
                    By debit card

                    One97 communications l 111.18 rs
                    12-dec-2018
                    Regards
                    Bhavya gupta
                    [protected]@yahoo.in
                    [protected]
                    One97 Communications customer support has been notified about the posted complaint.
                    Today you have deducted 2500 amount in my account with any information. and i am not purchase any products. you are doing fraud online. please check and refund my amount immediately
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                      N
                      Neena Natra
                      from Dirba, Punjab
                      Dec 12, 2018
                      Resolved
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                      Resolved

                      Address: Amritsar, Punjab, 143001

                      On 26.11.2018 i want to do the online shopping for that purpose i want to become the member of the company do that i can get the discount. I want to send the money the money is deducted from my account but company did not received it i did four times complaint but i got the message that company representative will approach u but till now no response from company side i am sending u the ticket no i. E 2167856 i am also sending the screen shot also pl refund the money into my account
                      +2 photos
                      Dec 22, 2018
                      Complaint marked as Resolved 
                      I am sending u the email address [email protected] I am still not getting any call from company pl solve it early as soon as u can.so I can tell others
                      One97 Communications customer support has been notified about the posted complaint.
                      Dec 14, 2018
                      Updated by Neena Natra
                      Sir my complaint hasn't been resolved as yet I didn't get the refund I am sending u the screen shot of bank passbook

                      Dec 21, 2018
                      Updated by Neena Natra
                      How much time u will take to sort it out when I will get the refund
                      Dec 24, 2018
                      Updated by Neena Natra
                      One month has gone still I don't get the refund
                      Dec 31, 2018
                      Updated by Neena Natra
                      No response by the company till now
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                        N
                        Nikhil Mn
                        from Bengaluru, Karnataka
                        Dec 10, 2018
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                        Address: Bangalore, Karnataka, 560098

                        A fraud agent from SBI credit card team has cheated me of Rupees 28000, that is he used my credit four times each with 7000/- rupees, each time he was asking for OTP from me stating that he needs to activate some redeem points. He said that otp was expired and asked 4 times where he was successfully able to debit 28000 from SBI credit card. This happened around 1.15 pm to 1.30 pm on 10/12/2018
                        One97 Communications customer support has been notified about the posted complaint.
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                          I
                          irfanrasi
                          from Chennai, Tamil Nadu
                          Dec 10, 2018
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                          Address: Chennai, Tamil Nadu, 600001
                          Website: Irctc

                          Hi,

                          Ticket not booked but amount deducted from credit card and i have mentioned the below transaction details pls check and refund the amount.

                          Date: 10/12/2018

                          Account ending xxxxxxxxxx458540

                          Dear venkateswaran.,

                          A transaction for your account ending 458540 was made in the amount of 2726.71 inr at irctc.

                          If you have any questions about this email or need assistance, please contact citi customer service using the phone number on the back of your card.
                          I need the refund immediately.
                          Thanks
                          Irfan
                          One97 Communications customer support has been notified about the posted complaint.
                          Dec 11, 2018
                          Updated by irfanrasi
                          Till now no response
                          Dec 13, 2018
                          Updated by irfanrasi
                          Till now no response pls update
                          Sir my account debited but not credited to benifishry account SJS SCHOOL NAINI.In payment prieod my account debited and Hang the system message display you lost in space and also message display due to inactive your account. Transaction date throgh SBI INB 07/12/2018 ref no[protected]IGAEXQFRR1 Amount 18561.80 amount debited date 08/12/2018.

                          ticket not booked but amount deducted from irctc - Comment #3293982 - Image #0
                          ticket not booked but amount deducted from irctc - Comment #3293982 - Image #1
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                            A
                            alakeshs
                            from Delhi, Delhi
                            Dec 9, 2018
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                            facing payment problem through your gateway

                            Address: 785699
                            Website: one97

                            It is to inform you that i am facing problems paying money through your gateway. Whenever i try paying, money gets deducted from my account but it is not received at the other end. As an example, refference no. Igaexsgtl4 on 08-dec-18 at 11:56. So i request you kindly to fix the problem so that i can sand the money tommorrow itself as it is very urgent for taking admission.
                            Thanking you.
                            Regards
                            Alakesh sarma
                            [protected]@gmail.com...
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                            Parash Sharma
                            from Mumbai, Maharashtra
                            Dec 8, 2018
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                            Address: Katni, Madhya Pradesh, 483880

                            Dear team,
                            Due to your system in-competencies, i hadn't able to book my tatkal ticket. Also you have deducted the money from my debit card (Hdfc bank). Could you please tell me by when i will get my money refunded. Transaction no : 949148 & 917924 (2*1410.98 inr). This kind of things creating problem for us. Can't you guys fix this problem of false deducting of money and giving us waiting tickets.

                            Regards
                            Paras sharma
                            One97 Communications customer support has been notified about the posted complaint.
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                              N
                              Neena Natra
                              from Dirba, Punjab
                              Dec 6, 2018
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                              Address: Amritsar, Punjab, 143001

                              Name neena batra
                              Saving account no [protected]
                              Bank name oriental bank of commerce
                              Branch. Bbk dav college lawrence road amritsar.
                              Ifsc code. Orbc 0101358
                              Money deducted 49.4
                              Date 24.11.2018
                              Time 2.28pm
                              I have already complaint two times my ticket id is 2165342
                              It is written resolved but till now i didn't get the money. Pl credit it in my account
                              +1 photos
                              One97 Communications customer support has been notified about the posted complaint.
                              Dec 06, 2018
                              Updated by Neena Natra
                              I got the mail from company I am sending u the screen shot

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                                N
                                Neena Natra
                                from Dirba, Punjab
                                Dec 4, 2018
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                                Address: Amritsar, Punjab, 143001

                                I have to send rs 49.4 to club factory for membership on 26.11.2018. The amount is deducted from my account but they did not get the money i have already did a complain i got a e-mail the complaint is resolve but till now i did not get the refund pl refund the money in to my account. I am sending u the screen shot also today 7days have passed till now i didn't get the money
                                +1 photos
                                One97 Communications customer support has been notified about the posted complaint.
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                                  J
                                  Jaishreekm
                                  from Harihar, Karnataka
                                  Dec 4, 2018
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                                  Address: 560016

                                  On 03.12.2018, around 1.45 pm i called the above mentioned cell number which i got from justdail just to activate my e-statement. Collected information about my axis bank credit card then transactions 2 times with bank account debited rs.9986 * 2 = 19972 has been withdraw transactions from my axis credit account paid to paytm. I request to you find out the fraudulent transaction and reversed to my account.
                                  One97 Communications customer support has been notified about the posted complaint.
                                  Hi, thanks for writing in. Here is a link that will give you more information on this topic - https://bit.ly/2OX1KIe Regards, Team Axis Bank.
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                                    D
                                    Dhivakardd
                                    from Pune, Maharashtra
                                    Dec 3, 2018
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                                    Dear Sir,
                                    Today I have received a phone call from an unknown mobile number: [protected] and she asked about my sbi credit card credentials, unknowingly I have revealed all the information, later I have shared my One Time Password(OTP) also. Fraudulent person did three transaction for RS.30000/- 10000 per transaction through my SBI credit Card. I kindly request you sir to cancel the fraudulent transaction done by the person immediately and refund my money as soon as possible. I have lodged cyber crime complaint against this incident.This is my hard earned money, kindly help me to get refund of this amount of RS.30000/.
                                    Details regarding forged transaction:
                                    Fraudulent persons mobile number:[protected]
                                    My name: Dhivakar
                                    Address: kodambakkam, chennai
                                    MY SBI credit card number used for Forgery transaction: 7157(Last 4 Digit)
                                    Dtae Of Txn:03.12.2018
                                    Time:3.38 pm
                                    Amount:Rs.30000/-
                                    My contact Number:[protected]
                                    One97 Communications customer support has been notified about the posted complaint.
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                                      S
                                      SuryaSwapna M
                                      from Chennai, Tamil Nadu
                                      Dec 2, 2018
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                                      Address: 560098
                                      Website: Paytm

                                      I added money to my paytm wallet but the transaction got cancelled so i have added again and sent it to concerned person but when i see today it shows that money transferred to one 97 communications... How can they deduct money from my bank without my consent i am attaching screenshots here please help me retrieve my money.. This made be vary of online transaction
                                      +2 photos
                                      One97 Communications customer support has been notified about the posted complaint.
                                      Dec 02, 2018
                                      Updated by SuryaSwapna M
                                      Even though I raised a ticket they have yet to respond please help me receive my money...these. Kind of apps should be discarded
                                      Dec 04, 2018
                                      Updated by SuryaSwapna M
                                      I still didn't get my money and they are saying that it will be credited within 14 days ...please help me retrieve my money
                                      Sir I want to added money 1540 in paytm account but unfortunately it transferred to one97 communication .

                                      So kindly refund my money .

                                      Harsh bardhan dwivedi

                                      Transaction no[protected]

                                      money deducted from my card even though transaction failed - Comment #3287287 - Image #0
                                      Hi,
                                      I was adding money to paytm wallet but that was credited to paytm.[protected]@axisbank.
                                      And that is not reflected to my paytm wallet
                                      Here the transaction message
                                      My paytm no is [protected]
                                      Transaction done from icici upi

                                      money deducted from my card even though transaction failed - Comment #3287294 - Image #0
                                      I have still yet to get my money back please help me sir
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