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One97 Communications Complaints & Reviews

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Updated: May 7, 2025
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One97 Communications reviews & complaints page 49

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S
Shankar Jamjagale
from Mumbai, Maharashtra
Aug 31, 2018
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Address: Mumbai City, Maharashtra, 400080

I had booked my ticket from paym wallet debit card on 15 augst, the said amount was deducted from bank also from wallet but the ticket did not got book. The messaged appeared from irctc "pending from bank side". Even after visiting bank the bank manager said money has been added to paytm wallet. So its paytm reponsibility. Kindly look into matter & reply soon
One97 Communications customer support has been notified about the posted complaint.
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    J
    Jaleel Syed Hussain
    from Hyderabad, Telangana
    Aug 28, 2018
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    Address: Hyderabad, Andhra Pradesh, 500024

    Please note payment of Rs. 1, 569.00 made to TSSPDCL thru SBI REF 201808130669043877058 IGA ED OCLH4 still not credited to TSSPDCL. Kindly credit back the amount if not processed. I have paid thru my NRE Account [protected].

    Please note my USN is[protected]. Hope the issue is resolved at the earliest.

    Credit my A/C.

    Tks+Rgds
    Syed Hussain Jaleel
    One97 Communications customer support has been notified about the posted complaint.
    I was booking tickets on irctc app but amount is deducted to one97 communications so please credit back the amount of 2864.58 I kindly request you to credit back the amount to my credit card account thank you
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      A
      Ashulipun
      from Bhubaneshwar, Odisha
      Aug 27, 2018
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      Payment made through one97 communication to icaiexamination form fill up of intermediate ca
      Of ashutosh mishra failed..
      In failed.
      But amount 1500 was debited to my account. This was the payment details.
      #

      Thank you for using state bank internet banking. Reference no. For one97 communications ltd transaction of rs. 1500.0 from a/c ending 0409 on 27-aug-18 at 13:48 is igaefrzdo8.
      Please refund my money to my bank account.
      #№№#
      One97 Communications customer support has been notified about the posted complaint.
      I was booking tickets on irctc app but tickets are not booked and amount is debited from my credit card to one97 communications so I kindly request you to credit the amount back to my account thank you

      payment made to icai failed but 1500 debited to my account - Comment #3196045 - Image #0
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        H
        HAREESH CHINTA
        from Thiruvananthapuram, Kerala
        Aug 27, 2018
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        Address: Hyderabad, Andhra Pradesh, 500007
        Website: Paytmmall.in

        I ordered sparx sandals worth rs.899/- with delivery charges of 29 rs its rs.928/- on paytm mall, on the day i cancelled ordered but money not refunded till now, my order id [protected], its been 5 days, i'm looking for refund, but it's not done yet, actually banks takes 3-5 days to reflect in account but till now it's not credited in my account, there is an urgency for me with money, your customer service is very poor to respond, to talk paytm customer service executive i waited 30 minutes but no use.
        Please, look into it.
        +1 photos
        One97 Communications customer support has been notified about the posted complaint.
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          D
          deepakjras
          from Delhi, Delhi
          Aug 27, 2018
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          Address: Lucknow, Uttar Pradesh
          Website: Travel Khana

          Dear sir,

          As you are are aware that i have been ordered to travel khana for five jain thali and its cost rs. 965 /- but that time option is there if payment mode is online than rs. 20 /- is discount of invoice amount so i was payment online of rs. 945 /- for five jain thali through travel khana. But after some time travel khana call us your order was cancelled and your money will be refunded but till now they can't refunded and they told me above amount refunded by one97 communication ltd because above amount could not receipt by us. Enclose bank statement for your reference.
          +1 photos
          One97 Communications customer support has been notified about the posted complaint.
          I have paid Fee's of DRDO ceptem 9 for exam but money was debited from my account and the payment of the Fee's can't completed. So please help me.
          Reference no.-IGAEFNCUE1.
          SCREENSHOT WILL BE ATTACHED BELOW.

          regarding refund money - Comment #3193863 - Image #0
          Iam booking irctc ticket by mistake transeford my mony rs 929 transefer one97 communication please return my mony
          smithika's reply, Aug 23, 2018
          By mistake my mony transefer one97 comunication
          Wrongly send the payment kindly refannd the payment phone number [protected]

          Wrongly send the payment kindly refannd the payment
          Wrongly send the payment kindly refannd the payment in

          regarding refund money - Comment #3197605 - Image #0
          regarding refund money - Comment #3197605 - Image #1
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            N
            Nielsen
            from Kurud, Chhattisgarh
            Aug 26, 2018
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            Dear sir,

            Earlier i have dispute a one travel agent because i payment some amount through bhim app but thay was not fulfill his conditions, regarding this issue i have raised a online complaint in wave site that is "http://www.consumer-court.in", in this site complaint is vishal for everyone.

            Using this details some one call me and thay told me he is ready to return my mony through bhim app and thay give notification in bhim app using

            Upi no (Paytm. [protected]@axisbank)

            And when i receive his upi 4000₹ deduct in my account. I have already complaint in my bank and also nearest police station.

            So please help me.
            +1 photos
            One97 Communications customer support has been notified about the posted complaint.
            Aug 29, 2018
            Updated by Nielsen
            What is the status of my complaint
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              S
              Shrihari Dahiphale
              from Pune, Maharashtra
              Aug 23, 2018
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              Address: Beed, Maharashtra, 431515

              I was paying application fee of 111.80 rs. For drdo through one97communication by net banking. I completed the login process and amount was deducted from my bank account but money does not go to desired destination. I get message from my bank that transaction of 111.80 to one97 communication is successful. But when i check the application form status it says application fee not paid. So please solve this issue
              Reference no. Igaefasdx7.
              One97 Communications customer support has been notified about the posted complaint.
              I have cancelled a train ticket of amount 880 on paytm. I had to receive 760 but I received only 380 rupees.Plz tell what to do..

              money was deducted by my account - Comment #3190474 - Image #0
              Hello Rs.149.00 debited from my bank to One97 Communication POS Debit. I want to know why money Deducted..?
              Rs 435 deducted from my account registered with paytm ..I haven't even used it for anything since 2 years..
              Please help in the matter.
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                A
                akshatapatole
                from Mumbai, Maharashtra
                Aug 22, 2018
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                Address: Mumbai City, Maharashtra, 400060

                Dear sir,
                I have made payment for nov 2018 ca final exam form through online by using saraswat card but i didn't get pdf form but the amount was debited in my account and showing the web page was, access was not authorised,
                Hence how i get my 1800 rs back, (Reference no. For one97 communications likolkata instru no:[protected] dt 22.08.2018)...

                Kindly revert back asap..
                One97 Communications customer support has been notified about the posted complaint.
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                  T
                  travellers inn
                  from Shillong, Meghalaya
                  Aug 21, 2018
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                  Address: 793006

                  Dear sir/madam,
                  We have made a certain amount of payment to the Meghalaya Power Distribution Corporation LImited on 26th of july 2018 as per the bank statement which was shown to be debited and is therewith attached.
                  The corporation's official has straight away denied the receipt of the payment made calling it a fraudulent activity.
                  Also we have not been able to come in any personal interaction with any of your delegates.
                  If it is so that the payment has not been credited to the MePDCL then we would request you to refund the absolute amount with interest since we are penalised for further delayed payment.
                  The receipt of payment and all the relevant documents have been attached with this complaint file. Please kindly redress to this grievance.
                  Thanking you.
                  +5 photos
                  One97 Communications customer support has been notified about the posted complaint.
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                    B
                    Bandaru jashuva
                    from Manuguru, Telangana
                    Aug 20, 2018
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                    Sir, today I was applied for Nov 2018 ipcc exam through online by using SBI net banking but I didn't get PDF form but the amount was debited in my SBI account and showing the web page was, access was not authorised, sir please help how to get my 1500 rs back, (Thank you for using State Bank Internet Banking. Reference No. for One97 Communications Ltd transaction of Rs. 1500.0 from A/c ending 1407 on 20-Aug-18 at 15:19 is IGAEEQUZG4.)
                    One97 Communications customer support has been notified about the posted complaint.
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                      S
                      Suneel Balani
                      from Ahmedabad, Gujarat
                      Aug 19, 2018
                      Resolved
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                      Resolved

                      Website: paytm.com

                      Hello,
                      I had shopped for more than 3000 rs from brand factory store because it has paytm cashback offer which says 250 rs cashback and 350 rs (200+150) movie vouchers.
                      The validity o[censored]sing the voucher was till 1st august.
                      I booked the tickets on 30th july where coupon code was not working even after trying several times, no error was showing but after applying nothing was happening, but ticket got booked.
                      I mailed same day to paytm about this and they said they will resolve my complaint.
                      I got the message on 2d august that the coupon has been re-valid and the validity terms remain the same that is use up to 1st august.
                      Upon asking how this can be done, they aren't replying since then.

                      My reference id is 78601878
                      And order id is [protected]
                      Aug 8, 2021
                      Complaint marked as Resolved 
                      One97 Communications customer support has been notified about the posted complaint.
                      Dear Mr. Suneel,

                      Sincerely apologize for the inconvenience caused. In order to forward this to our team, I would require your contact details. Kindly share the same at [protected]@futuregroup.in so that our team can assist you.

                      Regards,
                      Priya
                      Future Group
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                        M
                        Meg17
                        from Bengaluru, Karnataka
                        Aug 18, 2018
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                        I was trying to pay bigbasket the amount 2046 through paytm using tez on 11 aug
                        The amount is credited to paytm. [protected]@axisbank as confirmed by tez customer support too but it did not transfer to big basket or my paytm account. Trying to contact paytm but no proper response from their end
                        Please resolve the issue as soon as possible as it has been one week
                        Upi trans id is[protected]
                        One97 Communications customer support has been notified about the posted complaint.
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                          K
                          kuldeep kymar
                          from Nagram, Uttar Pradesh
                          Aug 17, 2018
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                          Address: 124112

                          Maine 13/08/18 ki new delhi se kopargaon ke liye ticket book kiya tha ticket to nhi hua lekin ac se 1455 rs deducted ho gya pls mujhe mera bal refund kijiye pls sir. Thank you for using your sbi debit card 606xx0674 for a purchase worth rs1455.0 on pos[protected] at one97 communication li txn#[protected]. If not done by you, forward this sms from mobile number registered with sbi to [protected] to block your card. You may also call[protected]
                          One97 Communications customer support has been notified about the posted complaint.
                          Aug 17, 2018
                          Updated by kuldeep kymar
                          Thank you for using your SBI Debit Card 606XX0674 for a purchase worth Rs1455.0 on POS[protected] at ONE97 COMMUNICATION LI txn#[protected].If not done by you, forward this SMS from mobile number registered with SBI to [protected] to block your card. You may also call[protected]
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                            U
                            UR Revanth
                            from Bengaluru, Karnataka
                            Aug 15, 2018
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                            money credit to (paytm.one97@axisbank) instead of adding in wallet

                            Address: 560085

                            I was adding money in my patym account [protected]

                            So i was completing my payment using my phonepe upi id
                            [protected]@upi.

                            While adding money, transaction of 777.5 rs gone missing, didn't added in my paytm wallet.

                            But transaction of 777.5 rs is successfully completed from my phonepe upi id
                            [protected]@upi.

                            500 rs is credited in
                            To paytm account upi id :- (Paytm.[protected]@axisbank)br...
                            +2 photos
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                            A
                            ashrafali21002
                            Aug 9, 2018
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                            Website: Paytmmall.com

                            Hi I am ashraf I had very worst experience from paytm mall, I ordered one us polo underwear by paytm mall which I got delivered on 09/08/18 product is different from what I ordered is worthless product they sold me .this thing happen earlier then this order also
                            That's why i am complaining
                            They do always like this with his coustmer
                            I attached 2 photo with this complaint 1 is what i ordered 1 is what i got
                            +2 photos
                            One97 Communications customer support has been notified about the posted complaint.
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                              S
                              Shahimran
                              from Delhi, Delhi
                              Aug 8, 2018
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                              Address: Gautam Buddh Nagar, Uttar Pradesh

                              I have done a transaction from irctc rail connect at 10:12 am on 8 august 2018 of 3 ac of train no 12423 from kne to cnb through the gateway of paytm. Money has been deducted but ticket not done. So please look into it and take immediate action by refunding my amount.

                              I have attached the message received from bank as a proof and a screenshot too
                              One97 Communications customer support has been notified about the posted complaint.
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                                B
                                bhavanagorantla
                                from Bengaluru, Karnataka
                                Aug 8, 2018
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                                Hi,

                                I have made payment of rs.1500 for my ca exam fee. The amount has been debited from my account but no status in my application regarding payment. Please kindly go through it once. As it is shown payment is successful. I have called bank they told the amount has been credited to your account and payment has been made

                                This happened on[protected] around 5.30 to 6 pm.

                                Kindly resolve the problem as soon as possible
                                One97 Communications customer support has been notified about the posted complaint.
                                I booked three train tickets Vijayawada to Ananthapur on 9 August 2018 tickets not allotted but amount rs 1215 deducted from my account txno[protected]
                                Pls rectify this problem and refund my amount back to the account l will send received SMS details

                                POS no[protected]
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                                  K
                                  Kuldeep D. Raw
                                  from Mundi, Madhya Pradesh
                                  Aug 7, 2018
                                  Resolved
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                                  Resolved

                                  Address: Rewa, Madhya Pradesh, 486661

                                  Hi,

                                  I have booked ticket on irctc using paytm from uco bank a/c and the amount debited inr1050 but irctc website showing payment pending from bank end, i checked at my bank statement and it confirmed that money has been debited. Irctc anyway unable to say any status. Kindly confirm as neither i am able to get the status of the booking nor the refund. The message received from my bank as below:

                                  Rs. 1, 050.00 was spent on your debit card 6070xxxxxxxx7312 on[protected], 16:10:30 at one97 communication li, delhi. Available balance in your account is xxxx. Xx.
                                  +1 photos
                                  Aug 14, 2018
                                  Complaint marked as Resolved 
                                  One97 Communications customer support has been notified about the posted complaint.
                                  I wanted to book ticket from irctc but my ticket was not booked and status was"no response from bank" and the amount was deducted from my account.
                                  POS[protected] txn#[protected]

                                  transaction error - Comment #3180206 - Image #0
                                  Kuldeep D. Raw's [Complaint's author] reply, Aug 14, 2018
                                  just give it 2 to 3 days and it will get resolved or (if it doesn't then ) contact customer care.
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                                    S
                                    Sandip9992
                                    from Bhavnagar, Gujarat
                                    Aug 4, 2018
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                                    Hello sir,

                                    I am Sandipkumar I Mishra.
                                    I am shopping for cloths then i paid to 9830 to paytm merchant from my mobikwik wallet at[protected].

                                    5days gone but, the money is not showing in paytm and mobikwik wallet.
                                    Then i am paid him cash, this is not good for customer experience.

                                    So, i herbly request you to resolve my queries.
                                    The transaction id is below.

                                    Your faithfully,
                                    +1 photos
                                    One97 Communications customer support has been notified about the posted complaint.
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                                      P
                                      Prasad Dommaraju
                                      from Bhopal, Madhya Pradesh
                                      Aug 1, 2018
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                                      This mail is regarding transaction failure:-

                                      On 14-july-2018 around 16:30 hrs, i tried to book flight ticket from jabalpur to tirupati through spicejet app,

                                      While transaction, after entering otp (Photo-attached) suddenly the mobile screen shows transaction failure, ticket didn't generate, but amount of rs.19489 debited from my sbi bank and sms received as transaction success (Photo-attached)
                                      And
                                      Sms received from spicejet showing that ticket booking is on hold and payment pending for pnr oh5r8b (Photo-attached)...,

                                      I have talked to spicejet customer service, they informed me that payment not confirmed for above mentioned pnr and send me a new link for doing the payment to get ticket confirmation.

                                      I have done transaction again with spicejet link for rs.19489 to book the flight ticket (Photo-attached).

                                      The transaction failed with one97 communication is not refunded since 14-jul-2018 to 31-jul-2018
                                      +4 photos
                                      One97 Communications customer support has been notified about the posted complaint.
                                      I got request from paytm one97. Moeny debited to my account but not credited to my paytm wallet or anywhere ..
                                      May i knoe the reason? I want my money.

                                      transaction ref. no. igadyuthn2 - Comment #3175907 - Image #0
                                      transaction ref. no. igadyuthn2 - Comment #3175907 - Image #1
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