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One97 Communications Complaints & Reviews

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Updated: Jan 21, 2026
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105
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Bad 😕 It seems that One97 Communications has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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One97 Communications reviews & complaints page 5

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H
Hardik0651
Jan 5, 2023
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The matter is I have a paytm merchant account through which i accept payment from my customers and the total amount collected today is credited tomorrow to my bank account.On 22 sep 2022 I had a total collection of 33541 Rs It credited twice to my bank account on 23 sep 2022 as you can see in bank statement i have sharedin pdf. Then on 23 sep 2022 I had total collection of 23550 Rs which is not sattled to my bank account then again on 24 sep 2022 I had a total collection of 10289 Rs but I only received 289 In bank account.
Then on 26 sep 2022 the amount 33541 which was credited twice reversed by bank to Paytm. So i want from paytm that they should credit my 33541 with compensation to my account.
One97 Communications customer support has been notified about the posted complaint.
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    N
    Naeem1333
    from Bijnor, Uttar Pradesh
    Jan 2, 2023
    Resolved
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    Resolved

    Address: Bijnor Uttar Pradesh

    Dear sir my Paytm account is blocked, i follow all step unblocked and send all verify documents that submitted on kyc time, but my unblocked request rejected, please sir resolve my issue
    Jan 7, 2023
    Complaint marked as Resolved 
    Account mobile number 9690429601, i am registered many time complaint, but not resolved send me this email:-- Dear Naeem, ​ As we have checked, we have observed some inconsistent transactions against this account and we regret to inform you that bank account unblocking request has been declined and we are unable to process account unblocking request as of now. We highly appreciate your understanding in this regard. ​
    One97 Communications customer support has been notified about the posted complaint.
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      S
      Shalu salman
      from Kannur, Kerala
      Dec 29, 2022
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      I lost so many amount of money from 29/7/2021 through my bank account to now.
      If i credit any amount of money it will get debited on the spot.
      When i check with the bank they give me this detail about one97 communications company through which am losing the money.

      So kindly please credit back to my bank account the lost money.
      One97 Communications customer support has been notified about the posted complaint.
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        B
        baranidharan
        from Chennai, Tamil Nadu
        Dec 24, 2022
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        I have submitted my Reques/Intimation Letter to Hon'ble Nodal Officer of PAYTM few months ago asking time to pay the outstanding as soon as possible.

        I am receiving Paytm Postpaid every month with added interest for the month and late fees. I am ready to pay all amount without any waivers.

        But collection agents of Paytm TORTURING ME from DIFFERENT MOBILE NUMBERS and SEVERAL TIMES in EVERYDAY.

        This leads me FRUSTRATED and DELAY in arrangements for funds and affects my daily life in all ways.

        I have attached TODAY's case only sir.

        If you allow, I will attach screenshots daily for those tortures.
        One97 Communications customer support has been notified about the posted complaint.
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        I have informed you of my inability to pay and wrote a few months back requesting time for payment, but for the past 2 months your collection agents have tortured me by calling several times from multiple numbers like Pawn Brokers agents, and they never show ID or any mail ID, as my advocate asked. In this case, I am pushed to become mentally ill and damage my earning ways. Also, Paytm is levying interest charges for every month also. Meanwhile your collection agents sent me a 50% offer like that. I don't think this is right or wrong. If anything like that, Please let me know through mail or app sir, let me check with Advocate and proceed further.

        ALSO, YOUR COLLECTION AGENTS TELLING THAT I TOOK LOANS FROM SEVERAL BANKS AND CHEATED IN THIS WAY. (Please Refer Screenshot)

        LET ME CHECK THIS QUESTION IS ALLOWABLE UNDER COLLECTION NORMS OF RBI.

        Now your Collection Agents torture only push me to go to RBI.

        I have attached a screenshot of the same.
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          D
          Dr. S.D. Sharma
          from Mumbai, Maharashtra
          Dec 21, 2022
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          Address: IIT Bombay

          Yesterday, Tuesday 20 December 2022, an amount of Rs 10.79 was debited to my credit card while I was booking an Uber taxi. I fail to understand the reason and want my money back.
          One97 Communications customer support has been notified about the posted complaint.
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            P
            Pushpa3211
            Dec 18, 2022
            Resolved
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            Resolved

            Sir, on 17/12/2022 I tried to pay my college fee through Paytm app via Karnataka Bank netbanking but during my transaction my bank account was debited for an amount of Rs. 1, 88, 720 /- but transaction failed. Till date I haven't received my refund .
            Dec 20, 2022
            Complaint marked as Resolved 
            One97 Communications customer support has been notified about the posted complaint.
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              J
              Jeevan98
              from Guntur, Andhra Pradesh
              Dec 9, 2022
              Resolved
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              Resolved

              Address: one97 communications,noida

              I got a call customer support and under their guildlines their transaction is happenad and later i recoginsed quickly it is fraud and i tired contact the customer support but still their no responese from the one97 communcations.
              i did not purchase or transferred the amount to one97 communications but it is happend on 28/11/2022 of amount 20360/-

              so irequest to you plase considet the complaint and refunded the my amount back .
              here i attach the transactions details and that customer support number
              ph:[protected]
              Dec 9, 2022
              Complaint marked as Resolved 
              i did not any solution from the company when i posted the complaint immeaditely it is showing that completed is resolved . i am not getting what is happening in this . i request you to please clear the issue and give proper solution .
              One97 Communications customer support has been notified about the posted complaint.
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                J
                Jeevan98
                from Guntur, Andhra Pradesh
                Dec 9, 2022
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                Address: One97 communications,noida

                I got a call from a person of your customer and fraud transaction is happend through my credit card of amount 20360/-on 28/11/2022, but I was not done by me and I have not purchased anything from one97 communications .
                I am trying to reach through customer support but there is no response from your side.
                So, please consider my request get an investigate and send my money return back.
                One97 Communications customer support has been notified about the posted complaint.
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                  P
                  panchayat@916
                  Nov 30, 2022
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                  I have a SBI credit card and yesterday date[protected], 2 fraud transactions done though my credit card. This not done by me. Yesterday my remaining two transactions of 19342 and 19342 are done my account has been deducted yesterday. By the way tried to withdraw money from my account 05 times but 02 transactions is done and 03 is pending. So kindly refund my all money as soon as possible. I have lodged the FIR yesterday. I am mailing you the copy of FIR and the copy of massage received in the massage box of my phone.
                  One97 Communications customer support has been notified about the posted complaint.
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                    Y
                    Y Gopi Chand
                    Nov 27, 2022
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                    My paytm payments bank account is freezeed allof sudden my money is stuck in that account please help me to release those money it's very important to me please help me to unfreeze my account.
                    Account Details:
                    [protected]
                    Paytm0123456
                    Y Gopi Chand
                    One97 Communications customer support has been notified about the posted complaint.
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                      Y
                      yogender12
                      from Hyderabad, Telangana
                      Nov 23, 2022
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                      I was making a fee transaction on 22/11/22 around 2:00pm to 3:00pm through paytm gateway i have chosen net banking (indian bank) option and money got detected from my account and but transaction is in processing and receiver did not receive money. In bank statement it is showing money has created to one97communication. .please refund as soon as possible.
                      Nov 24, 2022
                      Complaint marked as Resolved 
                      One97 Communications customer support has been notified about the posted complaint.
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                        K
                        [email protected]
                        Nov 23, 2022
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                        I update to d2h stream box but I didn't get product or refund any paid money online
                        One97 Communications customer support has been notified about the posted complaint.
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                          S
                          [email protected]
                          from Gulbarga, Karnataka
                          Nov 12, 2022
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                          Address: Vrl logistics ltd shoolagiri 635117
                          Website: [email protected]

                          Dear sir

                          my icici credit card no is [protected] date of 23 cotomber 1 day 3 time deducted the amount.What is the reason.For your reference i will attached the screen short and please refund the amount this is my hamble request.

                          Satishkumar
                          One97 Communications customer support has been notified about the posted complaint.
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                            P
                            Pardeemalik
                            Oct 26, 2022
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                            Address: Shahbad

                            I have a axis bank credit card and 3 days back 3 fraud transactions done though my credit card this not done by me same day I send a request to u kindly stop these transactions but yesterday my remaining 2 transactions of 49700 and 49300 are done my account has been debit yesterday so kindly refund my all money as soon as possible otherwise I see u in court and file a case against u
                            One97 Communications customer support has been notified about the posted complaint.
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                              1
                              118074328
                              Oct 26, 2022
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                              Address: DHANYA BAGICHA EKTA COLONY, BADKI DELHA GAYA
                              Website: [email protected]

                              My money has been credited to my paytmpaymnent bank account but it is not showing in my bank account id or in the bank from which ithas been linked
                              One97 Communications customer support has been notified about the posted complaint.
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                                P
                                Pardeemalik
                                Oct 22, 2022
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                                Address: One97 communication Noida

                                Yesterday I received 4 otp against my axis bank credit card so today I block my credit but in my axis bank phone banking show my 4 transactions are in process this is not done by me but my 26000 rps are deducted and 3 transactions are also in process kindly stop these payments and refund my 26000 as soon as possible
                                Transactions reference no are
                                Ref #[protected]
                                Ref#[protected]
                                Ref #[protected]
                                Ref # [protected]
                                One97 Communications customer support has been notified about the posted complaint.
                                Oct 26, 2022
                                Updated by Pardeemalik                                 Please resolve my complaint
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                                  A
                                  Asarachu1319
                                  from Palakkad, Kerala
                                  Oct 17, 2022
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                                  Address: Noida

                                  I am a Paytm user I completed mini kyc but it will expired. And my amount is stuckked in wallet Paytm kindly do the refund to my bank account there is no customer support also in Paytm
                                  One97 Communications customer support has been notified about the posted complaint.
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                                    K
                                    Kinshuk Dey
                                    Oct 13, 2022
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                                    Address: Skymark One, Shop No.1, Ground Floor, Tower-D, Plot No. H-10B, Sector 98, Noida, UP-201301

                                    Date: 12th of October 2022
                                    Client Number: [protected]( Number of the person who did the fraud)
                                    Full Description: I had an amount due of INR 2700 from Paytm postpaid. On the 12th of October, I received a WhatsApp message from a Paytm agent that I need to pay INR 1000, and my account for Paytm postpaid will be closed and I do not need to pay any due anymore.

                                    She told me that the account will be updated after 24 hours. It's been more than 24 hours and my account hasn't been updated.

                                    I am attaching the conversation from our WhatsApp chat and I request you take action against that agent for making fake promises.

                                    I tried to contact the agent but her phone is switched off.

                                    I am attaching the screenshot of our whole conversation here. Please do the necessary.
                                    One97 Communications customer support has been notified about the posted complaint.
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                                      S
                                      Sachin Yadhuwanshi
                                      from Meerut, Uttar Pradesh
                                      Sep 29, 2022
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                                      Address: Delhi Road Rithani,
                                      Website: [email protected]

                                      Rs7115.50deducted from my account Through ONE97COMMUNCATION LT Noida Sbi Credit card on dated 28.09.2022 times05.48PM for DishTv recharge my Ecom Tx SEQ-No[protected] date 28.09.2022 time 05:48
                                      To Reatin My Payment . Otherwise I am complain one97 communication in police station was done.
                                      One97 Communications customer support has been notified about the posted complaint.
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                                      Please Refund my amount..
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                                        P
                                        prasadsapare
                                        from Belgaum, Karnataka
                                        Sep 26, 2022
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                                        Dear Sir,
                                        with reference to the subject, The amount 2, 790/- was deducted from my SBI net banking, this amount transfer to showing PAYTM PAYMENTS BANK LTD, in with following Ref IDs.

                                        Below is the Transaction Details

                                        Date - 24/09/2022 Time 6:45 PM Paytm Payments Bank Ltd reference id-IGAOIZKON0 AMOUNT 2, 790/- IND

                                        Request you to check and arrange to refund amount back to my State Bank of India.

                                        Thanks & Regards,
                                        Prasad Sapare
                                        One97 Communications customer support has been notified about the posted complaint.
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