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One97 Communications Complaints & Reviews

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Updated: May 7, 2025
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V
Vikkkkkkkkk
from Noida, Uttar Pradesh
May 25, 2018
Resolved
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Resolved

Address: New Delhi, Delhi
Website: One97 communication limited

11 may i added money to my paytm wallet by axis bank by upi 3333 rs money deducted and send to one 97 communication limited. I am worried for my money. Upi transaction is successful money deducted to my bank but didn't add my paytm wallet. Please refund my money. Paytm is trusted wallet app but i in great trouble my money is not in my paytm wallet. Why
+2 photos
May 27, 2018
Complaint marked as Resolved 
11 may I add money 3333 RS by Paytm UPI, money deducted to my axis bank, UPI show successful but didn't add money in my Paytm wallet. UPI show money send to one97 communication limited. But still my money is not add in my Paytm wallet why?????? Why is my money, please resolve my problem
One97 Communications customer support has been notified about the posted complaint.
May 25, 2018
Updated by Vikkkkkkkkk
UPI reference id[protected]
Transaction I'd axi91100000007697840621526173883121
Note: oid[protected]
May 25, 2018
Updated by Vikkkkkkkkk
Where is my money.if money deducted my axis bank and UPI successful 3333 RS and send to one97 communication.where is my money I am very worried for my money.
My contact number [protected]
[protected]
May 25, 2018
Updated by Vikkkkkkkkk
Still money didn't add in my Paytm wallet.
No money didn't add in my Paytm wallet.
My complaint is not resolved.
Where is my money
May 26, 2018
Updated by Vikkkkkkkkk
Yesterday I said about a complain,
11 may I add money to my Paytm wallet by UPI through axis bank debit card net banking.
My amount is deducted from axis bank account UPI show successful but amount 3333 RS didn't add in my Paytm wallet.
Sir please solve my problem.
Where is my amount.
Please refund my amount.
May 26, 2018
Updated by Vikkkkkkkkk
UPI successful 3333 RS and show that money send to one 97 communication limited. But still my amount 3333 RS is not add in my Paytm wallet.
Amount 3333 RS is debited my axis bank account

May 26, 2018
Updated by Vikkkkkkkkk
If you don't add amount in my Paytm wallet.
Then you return amount to my axis bank account .why are you not return or refund my amount 3333 RS .
One 97 communication limited.
Please return my money.
May 27, 2018
Updated by Vikkkkkkkkk
Where is my money????
I add money 11 may 3333 RS by UPI Paytm from axis bank, money deducted to my axis bank but not added in Paytm wallet why????
Where is my money????
May 28, 2018
Updated by Vikkkkkkkkk
Today is 28 may and still I don't get money.
Where is my money
11 may I add 3333 RS in Paytm wallet by UPI by axis bank. Money deducted from my axis bank and UPI successful and show money send to one97 communication limited.
But not added my money in my Paytm wallet.
Where is my money
I am worried for my money.
Any body honest are there take action and refund my money.
Where is my money?????????
May 28, 2018
Updated by Vikkkkkkkkk
Please refund my money

May 28, 2018
Updated by Vikkkkkkkkk
Paytm or one 97 communication limited both are them big thief and defalter and 420.
They don't understand customer problem
One 97 communication limited steal my 3333 RS . I add 11 may 3333 RS in my Paytm wallet by UPI axis bank money 3333 RS deducted from my axis bank UPI successful and show money send to one97 communication limited.
But still my money not add in my Paytm wallet.
They steal my money 3333 RS
May 30, 2018
Updated by Vikkkkkkkkk
My problem is still not solve.my amount deducted 11 may 3333 RS to axis bank but didn't add In my Paytm wallet,
UPI is successful but money didn't add in my Paytm wallet.
Why???????
Where is my money?????
May 30, 2018
Updated by Vikkkkkkkkk
Please solve my problem immediately
May 30, 2018
Updated by Vikkkkkkkkk
Above I give you all details and screen shot.
Please take action and solve my problem.
Any one take action to solve my problem.
My problem problem
May 11 start but now 30 may
No body solve my problem why??????????
Koi problem solving my please.
May 31, 2018
Updated by Vikkkkkkkkk
Still my money is not add In my Paytm wallet.
Why????????
Where is my money??????
May 31, 2018
Updated by Vikkkkkkkkk
Paytm walo jab bank se money deducted ho Gaye.
Paytm UPI me money successful show ho Gaya .
Toh fir Paytm wallet me money de do.
Kya problem hai
Saare proof saare screen shot me above de Chuka hu
Jun 01, 2018
Updated by Vikkkkkkkkk
Still my problem not solved
Jun 01, 2018
Updated by Vikkkkkkkkk
Paytm wallet or Paytm UPI walo me milkar mere 3333 RS eat khaa liye.
They are Paytm wale thief hai maine sare screen shot sare proof diye fir bhi mere 11 may wale 3333 RS khaa liye.
Jun 01, 2018
Updated by Vikkkkkkkkk
Paytm walo pe toh mera trust hi khatam ho Gaya hai.
Mai ab kabhi Paytm use nahi karuga.
Paytm wale chor hai
Jun 01, 2018
Updated by Vikkkkkkkkk
11 may Ko Maine do transaction add money Paytm wallet me Liya UPI se .
3333 RS dono Baar axis bank se deducted ho Gaye.
Dono Baar UPI successful ho Gaya Magar Paytm wallet me paisa ek hi baar aaya.
3333 RS ek Baar k paise Paytm payment bank wale chor thief logo ne aapas me baat liye.
Chor Kahi k.
11 may se Mai 10 Baar Paytm walo sare proof sare screen shot de Chuka hu.
Jispe saaf saaf 11 may Ko dono transaction
UPI reference id
Time
Amount sab
Likha hai Magar
Paytm wallet bank wale chor thief mere paise khaa karke baite hai.
Cheater Paytm wallet wale
Jun 01, 2018
Updated by Vikkkkkkkkk
Ye Raha proof dekh lo aur Paytm wallet ki transaction 11 may se ab tak ki check kar lo
Dono screen shot 11 may 3333 RS wali.
Dekho please aur thief chor Paytm walo Ko dekho.
Jun 01, 2018
Updated by Vikkkkkkkkk
Dekho

Jun 01, 2018
Updated by Vikkkkkkkkk
Ye Raha 2 sara

Jun 01, 2018
Updated by Vikkkkkkkkk
Ok dekh lo aur Paytm wallet ki may ki 11 may k baad ki sari transaction check kar lo.
Paytm wallet wale toh kisi kaam k nahi hai
Jun 02, 2018
Updated by Vikkkkkkkkk
Still my problem not solved
Why???????
Where is my money 3333 rs
Jun 05, 2018
Updated by Vikkkkkkkkk
Still my problem is not solved
Jun 05, 2018
Updated by Vikkkkkkkkk
Paytm wallet or Paytm UPI wale or one 97 communication limited sab chor, thief hai ne milke mere
3333 RS khaa liye, they stole my 3333 RS .they are all thief .
Jun 05, 2018
Updated by Vikkkkkkkkk
I worried for my money
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    S
    sayyed zeenat irfan ali
    from Mumbai, Maharashtra
    May 24, 2018
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    phone recharge failed.. payment not refunded

    Website: One 97 communications

    Careless customer care of the company... From my savings account phone recharge done through... One 97 communications... On
    1) 30/4/2018 of rs.420
    2) 28/4/2018 of rs.420
    3) 07/3/2018 of rs.199...
    Recharge failed...
    Refund not done yet... Tried calling customer care.. No body picking phone... No proper contact for complaints are available... My. Contact [protected]...
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    V
    Vikas770
    from Mumbai, Maharashtra
    May 18, 2018
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    Address: 401105
    Website: IRCTC Paytm payment gateway

    Dear sir i book train ticket from irctc app where i selected debit card as payment option where i selected paytm gateway for payment my amount rs3110 got deducted but the transaction got failed i didn't receive the money back please assist me. Many people faced the same incident but no action is taken to resolve the problem. Please take immediate action i want to book tickets
    One97 Communications customer support has been notified about the posted complaint.
    May 18, 2018
    Updated by Vikas770
    Dear sir,
    I have tried ticket booking yesterday (17/05/18) at 16.08 time but ticket was not booked but money got deducted from my bank account.I have used Paytm gateway one97 communication with transaction ID [protected]/[protected] at given time but showing that pending From bank side.
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      B
      Bikash Sethy
      from Nashik, Maharashtra
      May 17, 2018
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      Address: Thane, Maharashtra, 421503

      Dear sir i book train ticket from irctc app where i selected debit card as payment option where i selected paytm gateway for payment my amount rs695 got deducted but the transaction got failed i didn't receive the money back please assist me.Many people faced the same incident but no action is taken to resolve the problem.

      Bikash Sethy
      [protected]
      sethy.[protected]@gmail.com
      One97 Communications customer support has been notified about the posted complaint.
      May 17, 2018
      Updated by Bikash Sethy
      Screenshot of transaction
      I tried adding money to paytm wallet through tez app. The money was deducted from my account but has not reached my Paytm wallet till date. It's been 12 days but none of your customer services are working. This is the last time I'm complaining. I'll take strict action after this. The money has left my account successfully. Please help!
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        N
        Narendira Prasath
        from Chennai, Tamil Nadu
        May 13, 2018
        Resolved
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        Resolved

        Address: 636121

        I trusted paytm as e - wallet and went shopping without cash. I had linked my upi id with paytm and itried to transfer 300rupees but it showed that the receiver was paytm. [protected]@axis bank. I thought it was another paytm account. But the amount had not reached my pay tm wallet. As i had already completed my shopping i don't know what to do. Then i transferred another 300 rupees. It reached [protected]@icici and added to my paytm wallet. I waited 46 hours for my return but i don't. Can't anyone answer r explain where my 300 rupees is locked? Then now i don't trust paytm...
        +2 photos
        May 14, 2018
        Complaint marked as Resolved 
        As soon as I posted here, they retrived my amount .tq soooo much
        One97 Communications customer support has been notified about the posted complaint.
        On 27 april 2018 ihave done mobile recharge with idea 398 through with one97communications. My amount got deducted from my account, but recharge was not successful. Please check existence and refund my amount back. For reference am attaching screen shot please find it process immediately.
        Pls revert me on email vivek.[protected]@gmail.com

        I lost 300 rupees while transferring - Comment #3103357 - Image #0
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          V
          vicky sunch
          from Gurgaon, Haryana
          May 12, 2018
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          Address: Gautam Buddh Nagar, Uttar Pradesh, 121001

          I am using paytm recently. I am transfer money from my bank account to paytm wallet and again paytm to my bank account. They mssg me that your payment was success full till 4 days pass out but i can't get my money back. And whey i try to contact him there all contacts was not available was mention on wabsite by paytm. Since[protected] i found one no. When i contact her they on same time they done online fraud with me by my another bank account.

          I am mail this thing to paytm but they can't take an any action.
          +1 photos
          One97 Communications customer support has been notified about the posted complaint.
          Sir Mara to pending transfer m h pilz paytm ma rifand kar do ya khi phchna tha par transfer ruk gaya h

          about my pending transfer and fraud by paytm - Comment #3099425 - Image #0
          about my pending transfer and fraud by paytm - Comment #3099425 - Image #1
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            S
            SAURAV GHAI
            from Dhariwal, Punjab
            May 12, 2018
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            Address: Ludhiana, Punjab, 141010

            Hello sir, madam,

            My paytm wallet has been blocked. The reason i understood from customer care that i transferred from my own wallet. Sir i accept my mistake but have not done deliberately, my clients had wrongly transferred payments to my wallet. Hence i transferred from my wallet to bank through paytm merchant account.

            Further this comes to my knowledge that if want to activate again my account then for every future transaction i would be charged 2% for every transaction even if my clients pay me through qr code.

            May i please ask the reason behind the same.

            As per my understanding i should be agreed that if in future i transfer through my own paytm wallet i should be liable to pay 2% but should not be charged any fees if my clients pay for the same.

            I shall look forward to favorable reply for which i shall be very thankful to you.
            One97 Communications customer support has been notified about the posted complaint.
            Recharge has not be done but the balance has been detected from my account

            paytm merchant account blocked without my knowledge - Comment #3097574 - Image #0
            I got a message from SBI, that 35 Rs/- has been deducted from my SBI account.
            I have made a purchase from one97communication of Rs/-35.I haven't done any purchase like this.I have got the message 4 times in my SBI registered phone number.

            I want you to resolve this problem as soon as possible and return my money back to my account.
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              A
              Ayush Dongre
              from Patan, Maharashtra
              May 12, 2018
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              Dear sir
              I want to recharge my phone with paytm without adding money to wallet. I directly pay with bhim sbi app which is unsuccessful.

              I pay 511 rupees from my bhim upi id to paytm. [protected]@axisbank by giving my vpa pin and they approved it.

              But my recharge is unsuccessful with paytm even i don't get my cashback.
              So please refund my 511 rupees which are deducted from my account...
              +2 photos
              One97 Communications customer support has been notified about the posted complaint.
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                B
                Bhat Aafaq
                from Pune, Maharashtra
                May 12, 2018
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                Dear sir


                I was adding money to my paytm account of 50 rupees through bhim upi. While adding money 50 rupees gets deducted from my bank account but, did not get added to paytm wallet. Instead it gets transfered to paytm. [protected]@axisbank.
                I did not know where my money gets transered.
                So, i request u to help me to solve this issue.
                Hope u will take my complaint in serious and solve the issue
                One97 Communications customer support has been notified about the posted complaint.
                Recharge is failed then my payment is refund my amount

                deduction of money from my account. - Comment #3097223 - Image #0
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                  S
                  Sourav Bandhya
                  from Darjiling, West Bengal
                  May 12, 2018
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                  Rs 354 debitted from my account [protected]@ybl but not added to paytm wallet this transaction was successful on[protected] at 5.16pm and my money send to paytm. [protected]@axisbank but not in my wallet
                  Transaction id
                  Axi91100000007676757931526691831633
                  Utr no is[protected]
                  Plz refund my money to my upi id [protected]@ybl
                  Trusted paytm for a long time but now im worried for my money plz refund my money.
                  One97 Communications customer support has been notified about the posted complaint.
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                    M
                    Mithun Nana
                    from Sendhwa, Madhya Pradesh
                    May 12, 2018
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                    Address: Sehore, Madhya Pradesh, Paytm@123456
                    Website: Paytm accountder

                    Sir me sehore district ka rehne wala student hu mere duwara aapke paytm pe 200 rupiye ka paytm or bhim se mere account se aapki idey paytm one 97 @ axis bank par transfer ho gayi h to aapse niwedan he ki aap mere money 200 rupiye send karne ki kripa kare aapke is uttam kam ke liye aapka jeewan bhar aabhari rahuga my paytm namber [protected] pe send karne ki kripa kare thanky
                    +1 photos
                    One97 Communications customer support has been notified about the posted complaint.
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                      S
                      Sourav Bandhya
                      from Darjiling, West Bengal
                      May 12, 2018
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                      11th may 2018 at 5.16 money rs 354 send to paytm. [protected]@axisbank
                      Transaction
                      Id axi91100000007676757931526691831633
                      Utr no[protected]
                      Money debitted from [protected]@ybl
                      From this account plz refund me.

                      I transact this amount to add to paytm wallet but not added nd money debitted from bank plz refund my money or add to paytm wallet.
                      I'll be highly obliged i[censored] refund my money.
                      One97 Communications customer support has been notified about the posted complaint.
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                        V
                        Vinesh Solanki
                        from Rajkot, Gujarat
                        May 12, 2018
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                        Dear sir,
                        I was adding money in my patym account [protected]

                        So i was completing my payment using my bhim upi id
                        [protected]@upi

                        While adding money, transaction of 951 rs gone missing, didn't added in my paytm wallet.

                        But transaction of 951 rs is successfully completed from my tez upi id
                        [protected]@upi

                        951 rs is credited in
                        Paytm account upi id :- (Paytm. [protected]@axisbank)

                        For proof i am attaching all the screen shot of transaction history
                        Sir please help me to solve this issue
                        I have no information where my this 951 rs have gone
                        My contact number is [protected]
                        +1 photos
                        One97 Communications customer support has been notified about the posted complaint.
                        May 12, 2018
                        Updated by Vinesh Solanki
                        Dear sir,
                        I was adding money in my patym account [protected]

                        So i was completing my payment using my bhim upi id
                        [protected]@upi

                        While adding money, transaction of 951 rs gone missing, didn't added in my paytm wallet.

                        But transaction of 951 rs is successfully completed from my tez upi id
                        [protected]@upi

                        951 rs is credited in
                        paytm account upi id :- (Paytm. [protected]@axisbank)

                        For proof i am attaching all the screen shot of transaction history
                        Sir please help me to solve this issue
                        I have no information where my this 951 rs have gone
                        My contact number is [protected]

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                          dileep jairaj
                          from Bhadrachalam, Telangana
                          May 11, 2018
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                          Address: Hyderabad, Andhra Pradesh

                          Dear sir,
                          I was adding money in my patym account

                          So i was completing my payment using my BHIM ( [protected]@upi )

                          While adding money, transaction of 337 rs gone missing, it didn't added in my paytm wallet

                          But transaction of 337 rs is successfully completed from my BHIM upi

                          337 rs is credited in
                          To paytm account upi id :- (Paytm. [protected]@axisbank)

                          For proof i am attaching all the screen shot of transaction history
                          Sir please help me to solve this issue
                          I have no information where my this 337 rs have gone.

                          My contact number is [[protected]] and e-mail id is [protected]@gmail.com
                          +2 photos
                          One97 Communications customer support has been notified about the posted complaint.
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                            Raj MJ
                            from Hanumangarh, Rajasthan
                            May 9, 2018
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                            Sir,

                            I want to request you that i tried to book railway tickets from irctc official application on 05.05.2018 and 06.05.2018 which both transactions were failed due to technical network fault and amount of rs. 990/- deducted each time from my saving bank account no. [protected] state bank of india, main branch, ajmer towards one97 communication payment gateway of irctc.

                            My bank account statement & sms delivered to me from bank which includes point of sale (Pos) and transaction nos. Of deduction shows that amount deducted towards one97 communication ltd. But tickets were not booked.

                            The pos and transaction id are as follows:-

                            Purchase worth rs. 990 on pos [protected] at one97 communication li txn#[protected].

                            Purchase worth rs. 990 on pos [protected] at one97 communication li txn#[protected].

                            So, i request to refund my total amount of rs. 1980/- in my bank account no. [protected] state bank of india, main branch, ajmer as soon as possible.

                            Please do the needful soon.

                            With regards

                            Manish jaiswar

                            Mob. No. [protected].
                            Email id :- [protected]@gmail.com
                            +2 photos
                            One97 Communications customer support has been notified about the posted complaint.
                            May 10, 2018
                            Updated by Raj MJ
                            Bank Account Statement Shows Deduction towards One97 Communication Ltd of Rs. 990 two times on 06.05.2018

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                              M
                              mpkkgp
                              from Cumbum, Tamil Nadu
                              May 11, 2018
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                              Address: Krishna, Andhra Pradesh
                              Website: irctc

                              I tried to book tatkhal ticket from IRCTC app on 29th April, 2018. The ticket is from viajyawada to chennai on 1st May, 2018.

                              The transaction is provided below and I tried to book the ticket from SBI Rupay debit card. An amount of Rs.415 has been deducted from my account but the ticket has not booked.
                              Transaction id is: [protected]. Please try to check the transaction and resolve the issue as soon as possible.

                              Thanking you in anticipation.
                              One97 Communications customer support has been notified about the posted complaint.
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                                A
                                Arnab Aich
                                from Kolkata, West Bengal
                                May 2, 2018
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                                Address: Kolkata, West Bengal, 700133
                                Website: one97 communication

                                I was checking My SbI account balance on monday 30th april and i found that on last Friday on 27th April 590.00 Rs has deducted from my SBI account by one 97 communication without my concern. I have never made such transaction .The Reference No. of the transaction was "[protected]IGADKHUKG3". Please check into the issue as soon as possible and return my money back.
                                One97 Communications customer support has been notified about the posted complaint.
                                Hey,
                                whats going on..anyone tell?
                                an amount of rupees 500 debited from my bank of baroda account without my consent.pls refund it immediately otherwise i''ll going for some strict action or tell me for what reason u deduct amount.
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                                  K
                                  kiranmondal
                                  from Kolkata, West Bengal
                                  Apr 29, 2018
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                                  Sir,
                                  I have booked a confirmed train ticket in duronto train (12222) for date of journey on 22.03.2018 vide pnr no.[protected] dtd. 01.02.2018 through irctc app. The ticket amount was rs.3120.00, but debited from my canara bank account rs.3153/- and amount received by one97 communication ltd. On 01.02.2018.
                                  But unfortunately said ticket was cancelled on 21.03.2018 and after minus cancellation charge an amount of rs.2330/- was refunded on 23.03.2018 by irctc under transaction id. [protected], refund id.[protected] and refund reference no.30001280328032142576661
                                  The said amount till date not credited in my bank account.
                                  Hence, i request to you please arrange to credit rs.2330/- in my canara bank account as early as possible.
                                  Thanking you,
                                  Kiran chandra mondal.
                                  One97 Communications customer support has been notified about the posted complaint.
                                  Apr 29, 2018
                                  Updated by kiranmondal
                                  My email address is. [protected]@gmail.com
                                  My Mob.No.[protected].
                                  Sir my name chander pal from hoshiarpur Punjab my mobile number [protected] I am recharge 23/04/2018 but recharge field payment debit my debit card, recharge transaction I'd no [protected] plz refund my payment

                                  non received of rs.2330/- refunded by irctc on 23.03.2018, in respect of railway ticket cancellation. - Comment #3089291 - Image #0
                                  non received of rs.2330/- refunded by irctc on 23.03.2018, in respect of railway ticket cancellation. - Comment #3089291 - Image #1
                                  non received of rs.2330/- refunded by irctc on 23.03.2018, in respect of railway ticket cancellation. - Comment #3089291 - Image #2
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                                    S
                                    Subham Pattnaik
                                    from Burla, Odisha
                                    Apr 22, 2018
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                                    Address: 768017
                                    Website: [email protected]

                                    Sir this is subhendu pattnaik on dt of 24/3/18.12127.00 amount deducted from my union bank account - [protected]. Union bank burla branch. Dist - sambalpur. State. Odisha the bank transaction i'd - s13334453. E ben paytm not given any transaction details againt that deduction o[censored]nmotorized transactions. My contact no is [protected]. It's already going to 1month but yr company not like to refund it. If no one interested to contact me i will move to court of r8 justice.
                                    One97 Communications customer support has been notified about the posted complaint.
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                                      vsrk ambatipudi
                                      from Adoni, Andhra Pradesh
                                      Apr 22, 2018
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                                      Rs.1935 was deducted unauthorisedly from my sbi a/c without my consent on 18.4.18 by one97 communications. I used irctc app for ticket booking but the amount was deducted from my a/c by one97 communications fraudulantly. Due to it i could not get tickets. I contacted irctc on this and they told that it is not railways fault, only it is with one97 communications. Sbi pb entry shows entry with one97 cmunications li. Pl refund the amount immediately.

                                      . Please refund the same immediately.
                                      One97 Communications customer support has been notified about the posted complaint.
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