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One97 Communications Complaints & Reviews

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Updated: Jan 21, 2026
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One97 Communications reviews & complaints page 52

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I
isknurul
Jun 17, 2018
Resolved
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Resolved

Address: 560103

Dear sir,
I was adding money in my patym account [protected]

So i was completing my payment using my tez upi id

While adding money, transaction of 200 rs gone missing, didn't added in my paytm wallet.

But transaction of 200 rs is successfully completed from my tez upi id

200 rs is credited in
To paytm account upi id :- (Paytm. [protected]@axisbank)

For proof i am attaching all the screen shot of transaction history
Sir please help me to solve this issue
I have no information where my this 200 rs have gone
Jun 19, 2018
Complaint marked as Resolved 
Thank you consumercomplaints
One97 Communications customer support has been notified about the posted complaint.
Jun 17, 2018
Updated by isknurul
My Mobile Number : [protected]
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    R
    rrprakash786
    from Visakhapatnam, Andhra Pradesh
    Jun 16, 2018
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    Sir
    I want to book a room at irctc website in vijayawada station room no 11 for date 8th june on 5th june payment from sbi net banking is success full but room not booked and again i tried for the same room again also payment from sbi is successful but room not booked. Till now i had not received may money back. On 8th in vijayawada room is also not allotted. Kindly return my money back.
    Online txn details [protected]igadqwtln2 for rs 368.80 and [protected]igadqwsqk6 for rs 368.80
    One97 Communications customer support has been notified about the posted complaint.
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      P
      Poonampadvi
      from Songadh, Gujarat
      Jun 15, 2018
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      Dear sir,

      So i was completing my payment using my bhim upi id
      [protected]@upi

      While adding money, transaction of 747rs gone missing, didn't added in my paytm wallet.

      But transaction of 747 rs is successfully completed from my bhim upi id
      [protected]@upi

      747 rs is credited in
      To paytm account upi id :- (Paytm. [protected]@axisbank)

      For proof i am attaching all the screen shot of transaction history
      Sir please help me to solve this issue
      I have no information where my this 747rs have gone
      My contact number is [protected]

      Money credit in paytm bank (Paytm. [protected]@axisbank) instead of adding in wallet
      Money credit in paytm bank (Paytm. [protected]@axisbank) instead of adding in wallet
      One97 Communications customer support has been notified about the posted complaint.
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        R
        raviteja sunny
        from Hyderabad, Telangana
        Jun 13, 2018
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        Address: Medak, Andhra Pradesh, 502103

        Dear sir,
        I was adding money in my patym account

        So i was completing my payment using my tez gandhe. [protected]@okaxisbank.

        While adding money, transaction of 1000 rs gone missing, didn't added in my paytm wallet.

        But transaction of 1000 rs is successfully completed from my tez upi id
        Gandhe. [protected]@okaxisbank.

        500 rs is credited in
        To paytm account upi id :- (Paytm. [protected]@axisbank)

        For proof i am attaching all the screen shot of transaction history
        Sir please help me to solve this issue
        I have no information where my this 500 rs have gone
        My contact number is [protected]
        One97 Communications customer support has been notified about the posted complaint.
        Hi team,
        Today I made a transaction bearing transaction id:[protected]IGADRVYCV3 of rupees 81000 as part of tuition fee for telangana eamcet. The payment has been succesfully made but the payment status hasn't been updated in the tseamcet website. Can you please help me about the status of my transaction
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          P
          Puspika Dasgupta
          from Kolkata, West Bengal
          Jun 10, 2018
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          Address: 603204

          Dear sir,
          I sent a request from my paytm account to the tez app for adding money.

          So i was completing my payment using my tez upi id [protected]@okaxis.

          While adding money, transaction of 117 rs gone missing, didn't added in my paytm wallet.

          But transaction of 117 rs is successfully completed from my tez upi id.

          500 rs is credited in
          To paytm account upi id :- (Paytm. [protected]@axisbank)

          For proof i am attaching all the screen shot of transaction history
          Kindly help me in getting a refund.
          One97 Communications customer support has been notified about the posted complaint.
          Jun 10, 2018
          Updated by Puspika Dasgupta
          **117 rs is credited in
          To paytm account upi id :- (Paytm.[protected]@axisbank)
          I was booking tickets for my tour to jammu.But due to some reasons ticket not booked but money has been deducted from my account.Please help.
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            R
            RenpuRenpu
            from Puttur, Karnataka
            Jun 10, 2018
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            I wanted to order some shoes in liberty online shop but order is not placed and amount is deducted from my account which is linked with paytm. Total amount deducted is 1247rs in ref no[protected]. I have mailed to paytm many times but no fruitful response. I dont want to place more orders from paytm bhim in future. Pls do refund of my amount in the above reference number
            One97 Communications customer support has been notified about the posted complaint.
            Jun 10, 2018
            Updated by RenpuRenpu
            It has been done with paytm upi linked account
            Jun 10, 2018
            Updated by RenpuRenpu
            Amount is transferred to paytm.[protected]@axis bank. Pls pls pls refund my amount
            You people not resolved my problem. U people have cheated me n fraudulently deducted amount from my account.
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              C
              Chand The Moon
              from Hyderabad, Telangana
              Jun 8, 2018
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              Address: 518502

              Sir
              my amount deducted from my account and shows transaction failed while paying for ts eamcet processing fee.But my amount is deducted from 25th may 2018 and these are my transaction details.Please refund my amount as quick as possible.

              25-may-2018
              (25-may-2018) to transfer inb one97 communications ltd [protected]igadpcxct5 trans 1, 204.13 6, 412.46
              One97 Communications customer support has been notified about the posted complaint.
              From my current account Rs.1417/- deducted to your account yesterday.
              Please check and revert my payment.
              Please find attached screen shoot for reference
              When i transfer money from paytm to paytm wallet...it successfully completed...but when i check my wallet it is empty and my paytm payment was dudcted...please refund my money i need it ...my UPI ID is [protected]@paytm
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                C
                caretechcomputer
                from Madurai, Tamil Nadu
                May 28, 2018
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                Address: 603319

                Good Afternoon Sir/madam
                We have paid Rs.500 on 07-may-2018 through sbi online to Anna university being counseling payment. that payment has been debited from our current A/c No:[protected] as soon as we transferred the amount but, that amount is still not credited into the account of anna university payment. The payment status showing that "FAILED".It is Requested that the amount Rs.500 may please be refunded.

                Name: Caretech Computer
                A/c : [protected]
                Reference No: CH8130299
                One97 Communications customer support has been notified about the posted complaint.
                Sir, Yesterday I make a payment of 741 from Paytm banks for bus booking the money was deducted and transaction failed and money sent showing that paid to One97communication limited UPI SO Can u plz go through this and kindly refund my money to my account
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                  M
                  Martand97
                  from Solapur, Maharashtra
                  May 25, 2018
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                  Website: Paytm

                  I have 3270 in paytm wallet few days back and on 6th may i returned it to bank but till now i haven't received my money and according to your bloody paytm policies it already took 7-14 days but still i didn't received any money so please help me with it. I have talked to them many times but everytime they told me that it will be refunded but didn't. I'll wait for max 2 days and then finally i have to file a police complain
                  One97 Communications customer support has been notified about the posted complaint.
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                    V
                    Vikkkkkkkkk
                    from Noida, Uttar Pradesh
                    May 25, 2018
                    Resolved
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                    Resolved

                    Address: New Delhi, Delhi
                    Website: One97 communication limited

                    11 may i added money to my paytm wallet by axis bank by upi 3333 rs money deducted and send to one 97 communication limited. I am worried for my money. Upi transaction is successful money deducted to my bank but didn't add my paytm wallet. Please refund my money. Paytm is trusted wallet app but i in great trouble my money is not in my paytm wallet. Why
                    May 27, 2018
                    Complaint marked as Resolved 
                    11 may I add money 3333 RS by Paytm UPI, money deducted to my axis bank, UPI show successful but didn't add money in my Paytm wallet. UPI show money send to one97 communication limited. But still my money is not add in my Paytm wallet why?????? Why is my money, please resolve my problem
                    One97 Communications customer support has been notified about the posted complaint.
                    May 25, 2018
                    Updated by Vikkkkkkkkk
                    UPI reference id[protected]
                    Transaction I'd axi91100000007697840621526173883121
                    Note: oid[protected]
                    May 25, 2018
                    Updated by Vikkkkkkkkk
                    Where is my money.if money deducted my axis bank and UPI successful 3333 RS and send to one97 communication.where is my money I am very worried for my money.
                    My contact number [protected]
                    [protected]
                    May 25, 2018
                    Updated by Vikkkkkkkkk
                    Still money didn't add in my Paytm wallet.
                    No money didn't add in my Paytm wallet.
                    My complaint is not resolved.
                    Where is my money
                    May 26, 2018
                    Updated by Vikkkkkkkkk
                    Yesterday I said about a complain,
                    11 may I add money to my Paytm wallet by UPI through axis bank debit card net banking.
                    My amount is deducted from axis bank account UPI show successful but amount 3333 RS didn't add in my Paytm wallet.
                    Sir please solve my problem.
                    Where is my amount.
                    Please refund my amount.
                    May 26, 2018
                    Updated by Vikkkkkkkkk
                    UPI successful 3333 RS and show that money send to one 97 communication limited. But still my amount 3333 RS is not add in my Paytm wallet.
                    Amount 3333 RS is debited my axis bank account

                    May 26, 2018
                    Updated by Vikkkkkkkkk
                    If you don't add amount in my Paytm wallet.
                    Then you return amount to my axis bank account .why are you not return or refund my amount 3333 RS .
                    One 97 communication limited.
                    Please return my money.
                    May 27, 2018
                    Updated by Vikkkkkkkkk
                    Where is my money????
                    I add money 11 may 3333 RS by UPI Paytm from axis bank, money deducted to my axis bank but not added in Paytm wallet why????
                    Where is my money????
                    May 28, 2018
                    Updated by Vikkkkkkkkk
                    Today is 28 may and still I don't get money.
                    Where is my money
                    11 may I add 3333 RS in Paytm wallet by UPI by axis bank. Money deducted from my axis bank and UPI successful and show money send to one97 communication limited.
                    But not added my money in my Paytm wallet.
                    Where is my money
                    I am worried for my money.
                    Any body honest are there take action and refund my money.
                    Where is my money?????????
                    May 28, 2018
                    Updated by Vikkkkkkkkk
                    Please refund my money

                    May 28, 2018
                    Updated by Vikkkkkkkkk
                    Paytm or one 97 communication limited both are them big thief and defalter and 420.
                    They don't understand customer problem
                    One 97 communication limited steal my 3333 RS . I add 11 may 3333 RS in my Paytm wallet by UPI axis bank money 3333 RS deducted from my axis bank UPI successful and show money send to one97 communication limited.
                    But still my money not add in my Paytm wallet.
                    They steal my money 3333 RS
                    May 30, 2018
                    Updated by Vikkkkkkkkk
                    My problem is still not solve.my amount deducted 11 may 3333 RS to axis bank but didn't add In my Paytm wallet,
                    UPI is successful but money didn't add in my Paytm wallet.
                    Why???????
                    Where is my money?????
                    May 30, 2018
                    Updated by Vikkkkkkkkk
                    Please solve my problem immediately
                    May 30, 2018
                    Updated by Vikkkkkkkkk
                    Above I give you all details and screen shot.
                    Please take action and solve my problem.
                    Any one take action to solve my problem.
                    My problem problem
                    May 11 start but now 30 may
                    No body solve my problem why??????????
                    Koi problem solving my please.
                    May 31, 2018
                    Updated by Vikkkkkkkkk
                    Still my money is not add In my Paytm wallet.
                    Why????????
                    Where is my money??????
                    May 31, 2018
                    Updated by Vikkkkkkkkk
                    Paytm walo jab bank se money deducted ho Gaye.
                    Paytm UPI me money successful show ho Gaya .
                    Toh fir Paytm wallet me money de do.
                    Kya problem hai
                    Saare proof saare screen shot me above de Chuka hu
                    Jun 01, 2018
                    Updated by Vikkkkkkkkk
                    Still my problem not solved
                    Jun 01, 2018
                    Updated by Vikkkkkkkkk
                    Paytm wallet or Paytm UPI walo me milkar mere 3333 RS eat khaa liye.
                    They are Paytm wale thief hai maine sare screen shot sare proof diye fir bhi mere 11 may wale 3333 RS khaa liye.
                    Jun 01, 2018
                    Updated by Vikkkkkkkkk
                    Paytm walo pe toh mera trust hi khatam ho Gaya hai.
                    Mai ab kabhi Paytm use nahi karuga.
                    Paytm wale chor hai
                    Jun 01, 2018
                    Updated by Vikkkkkkkkk
                    11 may Ko Maine do transaction add money Paytm wallet me Liya UPI se .
                    3333 RS dono Baar axis bank se deducted ho Gaye.
                    Dono Baar UPI successful ho Gaya Magar Paytm wallet me paisa ek hi baar aaya.
                    3333 RS ek Baar k paise Paytm payment bank wale chor thief logo ne aapas me baat liye.
                    Chor Kahi k.
                    11 may se Mai 10 Baar Paytm walo sare proof sare screen shot de Chuka hu.
                    Jispe saaf saaf 11 may Ko dono transaction
                    UPI reference id
                    Time
                    Amount sab
                    Likha hai Magar
                    Paytm wallet bank wale chor thief mere paise khaa karke baite hai.
                    Cheater Paytm wallet wale
                    Jun 01, 2018
                    Updated by Vikkkkkkkkk
                    Ye Raha proof dekh lo aur Paytm wallet ki transaction 11 may se ab tak ki check kar lo
                    Dono screen shot 11 may 3333 RS wali.
                    Dekho please aur thief chor Paytm walo Ko dekho.
                    Jun 01, 2018
                    Updated by Vikkkkkkkkk
                    Dekho

                    Jun 01, 2018
                    Updated by Vikkkkkkkkk
                    Ye Raha 2 sara

                    Jun 01, 2018
                    Updated by Vikkkkkkkkk
                    Ok dekh lo aur Paytm wallet ki may ki 11 may k baad ki sari transaction check kar lo.
                    Paytm wallet wale toh kisi kaam k nahi hai
                    Jun 02, 2018
                    Updated by Vikkkkkkkkk
                    Still my problem not solved
                    Why???????
                    Where is my money 3333 rs
                    Jun 05, 2018
                    Updated by Vikkkkkkkkk
                    Still my problem is not solved
                    Jun 05, 2018
                    Updated by Vikkkkkkkkk
                    Paytm wallet or Paytm UPI wale or one 97 communication limited sab chor, thief hai ne milke mere
                    3333 RS khaa liye, they stole my 3333 RS .they are all thief .
                    Jun 05, 2018
                    Updated by Vikkkkkkkkk
                    I worried for my money
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                      V
                      Vikas770
                      from Mumbai, Maharashtra
                      May 18, 2018
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                      Address: 401105
                      Website: IRCTC Paytm payment gateway

                      Dear sir i book train ticket from irctc app where i selected debit card as payment option where i selected paytm gateway for payment my amount rs3110 got deducted but the transaction got failed i didn't receive the money back please assist me. Many people faced the same incident but no action is taken to resolve the problem. Please take immediate action i want to book tickets
                      One97 Communications customer support has been notified about the posted complaint.
                      May 18, 2018
                      Updated by Vikas770
                      Dear sir,
                      I have tried ticket booking yesterday (17/05/18) at 16.08 time but ticket was not booked but money got deducted from my bank account.I have used Paytm gateway one97 communication with transaction ID [protected]/[protected] at given time but showing that pending From bank side.
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                        B
                        Bikash Sethy
                        from Nashik, Maharashtra
                        May 17, 2018
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                        Address: Thane, Maharashtra, 421503

                        Dear sir i book train ticket from irctc app where i selected debit card as payment option where i selected paytm gateway for payment my amount rs695 got deducted but the transaction got failed i didn't receive the money back please assist me.Many people faced the same incident but no action is taken to resolve the problem.

                        Bikash Sethy
                        [protected]
                        sethy.[protected]@gmail.com
                        One97 Communications customer support has been notified about the posted complaint.
                        May 17, 2018
                        Updated by Bikash Sethy
                        Screenshot of transaction
                        I tried adding money to paytm wallet through tez app. The money was deducted from my account but has not reached my Paytm wallet till date. It's been 12 days but none of your customer services are working. This is the last time I'm complaining. I'll take strict action after this. The money has left my account successfully. Please help!
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                          N
                          Narendira Prasath
                          from Chennai, Tamil Nadu
                          May 13, 2018
                          Resolved
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                          Resolved

                          Address: 636121

                          I trusted paytm as e - wallet and went shopping without cash. I had linked my upi id with paytm and itried to transfer 300rupees but it showed that the receiver was paytm. [protected]@axis bank. I thought it was another paytm account. But the amount had not reached my pay tm wallet. As i had already completed my shopping i don't know what to do. Then i transferred another 300 rupees. It reached [protected]@icici and added to my paytm wallet. I waited 46 hours for my return but i don't. Can't anyone answer r explain where my 300 rupees is locked? Then now i don't trust paytm...
                          May 14, 2018
                          Complaint marked as Resolved 
                          As soon as I posted here, they retrived my amount .tq soooo much
                          One97 Communications customer support has been notified about the posted complaint.
                          On 27 april 2018 ihave done mobile recharge with idea 398 through with one97communications. My amount got deducted from my account, but recharge was not successful. Please check existence and refund my amount back. For reference am attaching screen shot please find it process immediately.
                          Pls revert me on email vivek.[protected]@gmail.com
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                            V
                            vicky sunch
                            from Gurgaon, Haryana
                            May 12, 2018
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                            Address: Gautam Buddh Nagar, Uttar Pradesh, 121001

                            I am using paytm recently. I am transfer money from my bank account to paytm wallet and again paytm to my bank account. They mssg me that your payment was success full till 4 days pass out but i can't get my money back. And whey i try to contact him there all contacts was not available was mention on wabsite by paytm. Since[protected] i found one no. When i contact her they on same time they done online fraud with me by my another bank account.

                            I am mail this thing to paytm but they can't take an any action.
                            One97 Communications customer support has been notified about the posted complaint.
                            Sir Mara to pending transfer m h pilz paytm ma rifand kar do ya khi phchna tha par transfer ruk gaya h
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                              S
                              SAURAV GHAI
                              from Dhariwal, Punjab
                              May 12, 2018
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                              Address: Ludhiana, Punjab, 141010

                              Hello sir, madam,

                              My paytm wallet has been blocked. The reason i understood from customer care that i transferred from my own wallet. Sir i accept my mistake but have not done deliberately, my clients had wrongly transferred payments to my wallet. Hence i transferred from my wallet to bank through paytm merchant account.

                              Further this comes to my knowledge that if want to activate again my account then for every future transaction i would be charged 2% for every transaction even if my clients pay me through qr code.

                              May i please ask the reason behind the same.

                              As per my understanding i should be agreed that if in future i transfer through my own paytm wallet i should be liable to pay 2% but should not be charged any fees if my clients pay for the same.

                              I shall look forward to favorable reply for which i shall be very thankful to you.
                              One97 Communications customer support has been notified about the posted complaint.
                              Recharge has not be done but the balance has been detected from my account
                              I got a message from SBI, that 35 Rs/- has been deducted from my SBI account.
                              I have made a purchase from one97communication of Rs/-35.I haven't done any purchase like this.I have got the message 4 times in my SBI registered phone number.

                              I want you to resolve this problem as soon as possible and return my money back to my account.
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                                A
                                Ayush Dongre
                                from Patan, Maharashtra
                                May 12, 2018
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                                Dear sir
                                I want to recharge my phone with paytm without adding money to wallet. I directly pay with bhim sbi app which is unsuccessful.

                                I pay 511 rupees from my bhim upi id to paytm. [protected]@axisbank by giving my vpa pin and they approved it.

                                But my recharge is unsuccessful with paytm even i don't get my cashback.
                                So please refund my 511 rupees which are deducted from my account...
                                One97 Communications customer support has been notified about the posted complaint.
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                                  B
                                  Bhat Aafaq
                                  from Pune, Maharashtra
                                  May 12, 2018
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                                  Dear sir


                                  I was adding money to my paytm account of 50 rupees through bhim upi. While adding money 50 rupees gets deducted from my bank account but, did not get added to paytm wallet. Instead it gets transfered to paytm. [protected]@axisbank.
                                  I did not know where my money gets transered.
                                  So, i request u to help me to solve this issue.
                                  Hope u will take my complaint in serious and solve the issue
                                  One97 Communications customer support has been notified about the posted complaint.
                                  Recharge is failed then my payment is refund my amount
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                                    S
                                    Sourav Bandhya
                                    from Darjiling, West Bengal
                                    May 12, 2018
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                                    Rs 354 debitted from my account [protected]@ybl but not added to paytm wallet this transaction was successful on[protected] at 5.16pm and my money send to paytm. [protected]@axisbank but not in my wallet
                                    Transaction id
                                    Axi91100000007676757931526691831633
                                    Utr no is[protected]
                                    Plz refund my money to my upi id [protected]@ybl
                                    Trusted paytm for a long time but now im worried for my money plz refund my money.
                                    One97 Communications customer support has been notified about the posted complaint.
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                                      M
                                      Mithun Nana
                                      from Sendhwa, Madhya Pradesh
                                      May 12, 2018
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                                      Address: Sehore, Madhya Pradesh, Paytm@123456
                                      Website: Paytm accountder

                                      Sir me sehore district ka rehne wala student hu mere duwara aapke paytm pe 200 rupiye ka paytm or bhim se mere account se aapki idey paytm one 97 @ axis bank par transfer ho gayi h to aapse niwedan he ki aap mere money 200 rupiye send karne ki kripa kare aapke is uttam kam ke liye aapka jeewan bhar aabhari rahuga my paytm namber [protected] pe send karne ki kripa kare thanky
                                      One97 Communications customer support has been notified about the posted complaint.
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                                        S
                                        Sourav Bandhya
                                        from Darjiling, West Bengal
                                        May 12, 2018
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                                        11th may 2018 at 5.16 money rs 354 send to paytm. [protected]@axisbank
                                        Transaction
                                        Id axi91100000007676757931526691831633
                                        Utr no[protected]
                                        Money debitted from [protected]@ybl
                                        From this account plz refund me.

                                        I transact this amount to add to paytm wallet but not added nd money debitted from bank plz refund my money or add to paytm wallet.
                                        I'll be highly obliged i[censored] refund my money.
                                        One97 Communications customer support has been notified about the posted complaint.
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