One97 Communications Complaints & Reviews

Careless customer care of the company... From my savings account phone recharge done through... One 97 communications... On
1) 30/4/2018 of rs.420
2) 28/4/2018 of rs.420
3) 07/3/2018 of rs.199...
Recharge failed...
Refund not done yet... Tried calling customer care.. No body picking phone... No proper contact for complaints are available... My. Contact [protected]...

Dear sir i book train ticket from irctc app where i selected debit card as payment option where i selected paytm gateway for payment my amount rs3110 got deducted but the transaction got failed i didn't receive the money back please assist me. Many people faced the same incident but no action is taken to resolve the problem. Please take immediate action i want to book tickets

Dear sir i book train ticket from irctc app where i selected debit card as payment option where i selected paytm gateway for payment my amount rs695 got deducted but the transaction got failed i didn't receive the money back please assist me.Many people faced the same incident but no action is taken to resolve the problem.

Bikash Sethy
[protected]
sethy.[protected]@gmail.com

I trusted paytm as e - wallet and went shopping without cash. I had linked my upi id with paytm and itried to transfer 300rupees but it showed that the receiver was paytm. [protected]@axis bank. I thought it was another paytm account. But the amount had not reached my pay tm wallet. As i had already completed my shopping i don't know what to do. Then i transferred another 300 rupees. It reached [protected]@icici and added to my paytm wallet. I waited 46 hours for my return but i don't. Can't anyone answer r explain where my 300 rupees is locked? Then now i don't trust paytm...

I am using paytm recently. I am transfer money from my bank account to paytm wallet and again paytm to my bank account. They mssg me that your payment was success full till 4 days pass out but i can't get my money back. And whey i try to contact him there all contacts was not available was mention on wabsite by paytm. Since[protected] i found one no. When i contact her they on same time they done online fraud with me by my another bank account.

I am mail this thing to paytm but they can't take an any action.

Hello sir, madam,

My paytm wallet has been blocked. The reason i understood from customer care that i transferred from my own wallet. Sir i accept my mistake but have not done deliberately, my clients had wrongly transferred payments to my wallet. Hence i transferred from my wallet to bank through paytm merchant account.

Further this comes to my knowledge that if want to activate again my account then for every future transaction i would be charged 2% for every transaction even if my clients pay me through qr code.

May i please ask the reason behind the same.

As per my understanding i should be agreed that if in future i transfer through my own paytm wallet i should be liable to pay 2% but should not be charged any fees if my clients pay for the same.

I shall look forward to favorable reply for which i shall be very thankful to you.

Dear sir
I want to recharge my phone with paytm without adding money to wallet. I directly pay with bhim sbi app which is unsuccessful.

I pay 511 rupees from my bhim upi id to paytm. [protected]@axisbank by giving my vpa pin and they approved it.

But my recharge is unsuccessful with paytm even i don't get my cashback.
So please refund my 511 rupees which are deducted from my account...

Dear sir


I was adding money to my paytm account of 50 rupees through bhim upi. While adding money 50 rupees gets deducted from my bank account but, did not get added to paytm wallet. Instead it gets transfered to paytm. [protected]@axisbank.
I did not know where my money gets transered.
So, i request u to help me to solve this issue.
Hope u will take my complaint in serious and solve the issue

Rs 354 debitted from my account [protected]@ybl but not added to paytm wallet this transaction was successful on[protected] at 5.16pm and my money send to paytm. [protected]@axisbank but not in my wallet
Transaction id
Axi91100000007676757931526691831633
Utr no is[protected]
Plz refund my money to my upi id [protected]@ybl
Trusted paytm for a long time but now im worried for my money plz refund my money.

Sir me sehore district ka rehne wala student hu mere duwara aapke paytm pe 200 rupiye ka paytm or bhim se mere account se aapki idey paytm one 97 @ axis bank par transfer ho gayi h to aapse niwedan he ki aap mere money 200 rupiye send karne ki kripa kare aapke is uttam kam ke liye aapka jeewan bhar aabhari rahuga my paytm namber [protected] pe send karne ki kripa kare thanky

11th may 2018 at 5.16 money rs 354 send to paytm. [protected]@axisbank
Transaction
Id axi91100000007676757931526691831633
Utr no[protected]
Money debitted from [protected]@ybl
From this account plz refund me.

I transact this amount to add to paytm wallet but not added nd money debitted from bank plz refund my money or add to paytm wallet.
I'll be highly obliged i[censored] refund my money.

Dear sir,
I was adding money in my patym account [protected]

So i was completing my payment using my bhim upi id
[protected]@upi

While adding money, transaction of 951 rs gone missing, didn't added in my paytm wallet.

But transaction of 951 rs is successfully completed from my tez upi id
[protected]@upi

951 rs is credited in
Paytm account upi id :- (Paytm. [protected]@axisbank)

For proof i am attaching all the screen shot of transaction history
Sir please help me to solve this issue
I have no information where my this 951 rs have gone
My contact number is [protected]

Dear sir,
I was adding money in my patym account

So i was completing my payment using my BHIM ( [protected]@upi )

While adding money, transaction of 337 rs gone missing, it didn't added in my paytm wallet

But transaction of 337 rs is successfully completed from my BHIM upi

337 rs is credited in
To paytm account upi id :- (Paytm. [protected]@axisbank)

For proof i am attaching all the screen shot of transaction history
Sir please help me to solve this issue
I have no information where my this 337 rs have gone.

My contact number is [[protected]] and e-mail id is [protected]@gmail.com

Sir,

I want to request you that i tried to book railway tickets from irctc official application on 05.05.2018 and 06.05.2018 which both transactions were failed due to technical network fault and amount of rs. 990/- deducted each time from my saving bank account no. [protected] state bank of india, main branch, ajmer towards one97 communication payment gateway of irctc.

My bank account statement & sms delivered to me from bank which includes point of sale (Pos) and transaction nos. Of deduction shows that amount deducted towards one97 communication ltd. But tickets were not booked.

The pos and transaction id are as follows:-

Purchase worth rs. 990 on pos [protected] at one97 communication li txn#[protected].

Purchase worth rs. 990 on pos [protected] at one97 communication li txn#[protected].

So, i request to refund my total amount of rs. 1980/- in my bank account no. [protected] state bank of india, main branch, ajmer as soon as possible.

Please do the needful soon.

With regards

Manish jaiswar

Mob. No. [protected].
Email id :- [protected]@gmail.com

I tried to book tatkhal ticket from IRCTC app on 29th April, 2018. The ticket is from viajyawada to chennai on 1st May, 2018.

The transaction is provided below and I tried to book the ticket from SBI Rupay debit card. An amount of Rs.415 has been deducted from my account but the ticket has not booked.
Transaction id is: [protected]. Please try to check the transaction and resolve the issue as soon as possible.

Thanking you in anticipation.

I was checking My SbI account balance on monday 30th april and i found that on last Friday on 27th April 590.00 Rs has deducted from my SBI account by one 97 communication without my concern. I have never made such transaction .The Reference No. of the transaction was "[protected]IGADKHUKG3". Please check into the issue as soon as possible and return my money back.

Sir,
I have booked a confirmed train ticket in duronto train (12222) for date of journey on 22.03.2018 vide pnr no.[protected] dtd. 01.02.2018 through irctc app. The ticket amount was rs.3120.00, but debited from my canara bank account rs.3153/- and amount received by one97 communication ltd. On 01.02.2018.
But unfortunately said ticket was cancelled on 21.03.2018 and after minus cancellation charge an amount of rs.2330/- was refunded on 23.03.2018 by irctc under transaction id. [protected], refund id.[protected] and refund reference no.30001280328032142576661
The said amount till date not credited in my bank account.
Hence, i request to you please arrange to credit rs.2330/- in my canara bank account as early as possible.
Thanking you,
Kiran chandra mondal.

Sir this is subhendu pattnaik on dt of 24/3/18.12127.00 amount deducted from my union bank account - [protected]. Union bank burla branch. Dist - sambalpur. State. Odisha the bank transaction i'd - s13334453. E ben paytm not given any transaction details againt that deduction o[censored]nmotorized transactions. My contact no is [protected]. It's already going to 1month but yr company not like to refund it. If no one interested to contact me i will move to court of r8 justice.

Rs.1935 was deducted unauthorisedly from my sbi a/c without my consent on 18.4.18 by one97 communications. I used irctc app for ticket booking but the amount was deducted from my a/c by one97 communications fraudulantly. Due to it i could not get tickets. I contacted irctc on this and they told that it is not railways fault, only it is with one97 communications. Sbi pb entry shows entry with one97 cmunications li. Pl refund the amount immediately.

. Please refund the same immediately.

I recently ordered godrej safes from paytm or one97 communications via online - order id [protected] on 10th april 2018 and they delivered a defective product on 13th april 2018 since door was not able open with default passcode though on screen it says opened and raised a return request immediately on same day initially they took my request but latter on rejected saying "return request validation did not pass" but trust me nobody accepted the return product or inspected the product but how can they say return product validation did not pass saying its was either tampered or all accessories were not returned or price tags were not returned. Latter in the evening when i addressed via email & paytm app to customer care they say they cannot help me or talk to me or cannot reveal any details or accept return as i'm being flagged in their system and finally saying do not try to communicate. Also seller is not reachable.

Finally i reached the godrej customer care as it was on the product and they resolved the issue with some nominal charges along with demo and product installation saying its an very old stock and damaged during shipping due to some heavy articles placed on product or carelessness issue. I was grateful.

So i would need an apology from paytm for all the traum that i had to go for 4 days for such an irresponsible email & communication also a refund of my nominal charges that i paid to godrej for getting it fixed.