One97 Communications Complaints & Reviews

I recently ordered godrej safes from paytm or one97 communications via online - order id [protected] on 10th april 2018 and they delivered a defective product on 13th april 2018 since door was not able open with default passcode though on screen it says opened and raised a return request immediately on same day initially they took my request but latter on rejected saying "return request validation did not pass" but trust me nobody accepted the return product or inspected the product but how can they say return product validation did not pass saying its was either tampered or all accessories were not returned or price tags were not returned. Latter in the evening when i addressed via email & paytm app to customer care they say they cannot help me or talk to me or cannot reveal any details or accept return as i'm being flagged in their system and finally saying do not try to communicate. Also seller is not reachable.

Finally i reached the godrej customer care as it was on the product and they resolved the issue with some nominal charges along with demo and product installation saying its an very old stock and damaged during shipping due to some heavy articles placed on product or carelessness issue. I was grateful.

So i would need an apology from paytm for all the traum that i had to go for 4 days for such an irresponsible email & communication also a refund of my nominal charges that i paid to godrej for getting it fixed.

Hello vendor,

Today (20/4/2018) i have done mobile recharge with idea 449 plan magic offer through with one97communications. My amount got deducted from my account, but recharge was not successful. Please check existence and refund my amount back. For reference am attaching screen shot please find it process immediately.. My mobile no is : [protected].

On[protected] i was booking a tatkal ticket from gurgaon to udaipur. During transaction a message 'please wait' was being displayed after waiting for some minutes i received a message from my uco bank account (Exact time: 12:27:09) informing that the transaction was successful but in the app 'server timed out' message was displayed. So i restarted the app only to find that my booking was failed. Total amount deducted was ₹485.
Please look into this issue asap.
I am also attaching screenshots for reference.

Yesterday a phone call from [protected] came for a lucky prize of sony led 32" towards previous purchases made by me through paytm mall.. I apprehend that data of paytm is being leaked... And again whatsapp msg from [protected] received for payment of rs.3035/-being the cost of items carted in paytm mall which has been done through paytm app today. Order id has also been sent in whatsapp which is pt742378800006533477425778s. But i apprehend that the whole episode is a fraud.. And nothing shall be delivered to me...
Satish kumar shukla...
[protected]

I have done ticket booking through irctc from bza (Vijayawada) to sc (Secunderabad) train no.12773 shm sc ac exp under transaction id [protected]. Journey date is 3.5.2018. Ticket was not issued by irctc with reason "no response from bank" but the amount rs.1935 was deducted from my sbi a/c with debit entry"othpg[protected] one97 communicationsli". Kindly look into the matter and arrange to refund my amount was credited to you.

On 13 april 5000 was deducted from my icici account in name of one97 communication without my consent... It is a fraud and also a cyber crime... Please verify it and make my refund instantly... I have also made a complaint about it but the executives were inresponsive... Very worst experience i have with paytm... I request one97 communication to kindly refund my ammount

Dear sir... This is narasimharao recently from my s. B. I account a transaction had happened which was not done by me and the price 0f ₹940 on pos [protected] was debited from my debit card please give the details of the transaction item and where it was transacted please do the needful please help me regarding this issue as soon as possible regarding as soon as possible

I am sbi bank account holder, sixmile guwahati assam. I have updated my passbook and from 5th august 2016 onwards the account have been debited of rs.100 by (Inb one97 communication limited) without my consent. The amount has been debited more than rs.2000.

Kindly verify and refund my amount.

Emrancia lakra
A/c no.[protected]
Six mile branch sbi.

Hello there

I received sms from ubi bank on 19/03/2018 & 27/03/2018 that rs-150/- deducted from my debit card to one97 communication fee. Ubi customer rang information. I don't even know the company and this kind o[censored]nsolicited charging of my debit card and use of my card by the company is really a criminal act and the co. And who the hell are you to care about me... I want my money back. Don't dare again to do this.

Please deactivate and refund my money asap
Name: manish kumar thakur
Date of incident: 19/03/2018 & 27/03/2018
Email:[protected]@gmail.com

I have booked train ticket from bgm to sbc on 29 march 2018 in irctc rail connect app but ticket did not comfirm it had been automatically cancel and money already have debited from sarswat bank account, but still not refunded.
Plz look into this matter immediately.
A/c n1547 dr for inr 1280.00. From debite card 29 mar 2018.07:32:11 pm. At one97 communication lim dlin[protected].
My gmail is - [protected]@gmail.com......

I had attempted a payment transaction to star health insurance company for a insurance premium payment of rs.6962/- on 13/01/2018.
However after the amount was debited from my account the transaction become
Incomplete and did not get redirected to star health web site.

After checking with my bank i was informed that the amount is credited to one97 account.

Please verify the same and arrange to reverse the transaction back to my account.

My account details.

Vijaykumar desai
Account no. [protected]
Bank : state bank of inida.
Ifsc : sbin 0006506.

Transaction date: 13/01/2018.
Amount 6962/-

Sir


I am betty stella salomy daughter of b. Symon,
Sro0538096
Date of birth[protected]

I made an application for ca-ipcc group-1 may 2018 exam while giving payment i didn't get any successful payment message so that i given second time payment with successfully submit exam application.
But in my bank account exam amount has been debited twice, so here by i am requesting to your honor please provide refund of exam fee rs.1500.
Thanking you sir

Date of payment :[protected]
Transaction reff. No:
1. Movies93333 at paytm app txn#[protected]. Failed but deducted amount
2. [protected] at institute of charted a txn#[protected].

Contact no:[protected]

I have booked two train tatkal ticket from ndls to cpr on 26 feb 2018 in irctc rail connect app but ticket did not comfirm it had been automatically cancel and money already have debited from idbi bank account, but still not refunded.
Plz look into this matter immediately.
A/c n3080 dr for inr 1250.00 cardtxn:rpay-pos/one9. A/c bal inr 4247.10 (Incl. O[censored]nclrd chqs) on 26feb 11:04hrs. Call [protected] if card not used by you
My gmail is - [protected]@gmail.com

From my SBI bank account my amount is deducted from
1)23 Jan 2018
TO TRANSFER-INB One97 Communication Ltd
[protected]IGAC TURQN7 TRANSFER TO 326
7, 080.00
2)23 Jan 2018
TO TRANSFER-INB One97 Communication Ltd
[protected]IGAC TUUIK1 TRANSFER TO 326
12, 508.00
3)13 Mar 2018
TO TRANSFER-INB One97 Communication Ltd
[protected]IGAD CJIIC5 TRANSFER TO 326
7, 080.00

Failed Transactions Details
Transaction ID: [protected] Train No./Name: 12369/KUMBHA EXPRESS Date of Booking: 03-Mar-2018
Date of Journey: 04-Mar-2018 Date Of Boarding: 04-Mar-2018 Date of Arrival: 04-Mar-2018
From: HOWRAH JN (HWH) To: PATNA JN (PNBE) Boarding At: HOWRAH JN (HWH)
Resv Upto: PATNA JN (PNBE) Quota: TATKAL (TQ) Class: SLEEPER CLASS (SL)
Payment Status: Payment Settled Bank Name: Credit & Debit cards / Net Banking / Wallet (Powered by Paytm) Reservation Status: Not Booked
Transaction Amount:440.0 No. of Adults: 1 No. of Children: 0
Ticket Type:E-ticket
Does IRCTC mail on 03/03/2018 your money has been refunded.
Now It has been 13 days since the transation, but I have not Received Refunds.

Hello
While paying the fee for ipc exam form on 7.02.18 using sbi internet banking an amount of rs. 1500 was deducted from my account but the transaction was failed. And i had to pay the fees again through another medium. I contacted my bank but they said the payment was accepted by your merchant.
Therefore i request you to refund the amount of 1500.

Transferred Rs.400 to ICAI on 29/01/98 thru SBI, Kottayam . However the transaction failed. Showing Payment Not Successful. Ref. No. EVF 476425 [protected]. However Bank has confirmed the transaction is successful thru one 97 communication. For ICAI they have not received the money. Why the one 97 is not returning the money. For a failure transaction the amount is returned back within two or three days.

Respected Sir, Sub :-

i am Paytm merchant and my name Bhavesh Patel merchant and my Contact number is [protected]. as on Dated[protected]nd February 2018) i was made transaction worth INR 14000/- from my Wallet to my Merchant Saving A/C, but still i was not credit in my Merchant A/C, in this meter i was call and drop mail to customer service team but still not resolve my issue. i have given the 14000/- INR cheq to my row material vendor and he is put the cheq in him A/C and same will bounce due to low balance, in this case i will effect on below point. 1- cheq bounce charges, 2- chase IPC 420 3 effect on my C Bill score. 4 future any bank will not trust on me. 5 reputation spoil kindly Help to resolve my issue. Thanks & Regard, Bhavesh Patel [protected] [protected]

I had made a exam fee payment on[protected] to icai rs 2100. The payment was failed and no refund had received till date. I had contact with my bank they told the transaction is success with there side and the amount with merchant bank. I request you make necessary arrangements to solve this issue
Payment reference number :[protected]igaczslhb9
Please mail details to fahis. [protected]@gmail.com

I pay my exam fees in one97 communication, but the logisys website displaying online payment pending but in bank account amount was debited rupees 715/- but logisys display online payment pending how to solve this problem?? One97 communication can u answer me?? What i do my amount where goes??
How pay my exam fee please answer me?
I suffering from this matter...