One97 Communications Complaints & Reviews

Hello vendor,

Today (20/4/2018) i have done mobile recharge with idea 449 plan magic offer through with one97communications. My amount got deducted from my account, but recharge was not successful. Please check existence and refund my amount back. For reference am attaching screen shot please find it process immediately.. My mobile no is : [protected].

+1 photos

One97 Communications customer support has been notified about the posted complaint.

Apr 21, 2018

Updated by Narayana Reddy Chapprapu Hello vendor,

Today (20/4/2018) i have done mobile recharge with idea 449 plan magic offer through with one97communications. My amount got deducted from my account, but recharge was not successful. Please check existence and refund my amount back. For reference am attaching screen shot please find it process immediately.. My mobile no is : [protected].

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On[protected] i was booking a tatkal ticket from gurgaon to udaipur. During transaction a message 'please wait' was being displayed after waiting for some minutes i received a message from my uco bank account (Exact time: 12:27:09) informing that the transaction was successful but in the app 'server timed out' message was displayed. So i restarted the app only to find that my booking was failed. Total amount deducted was ₹485.
Please look into this issue asap.
I am also attaching screenshots for reference.

+2 photos

One97 Communications customer support has been notified about the posted complaint.

Apr 23, 2018

Updated by abhi1210 Its been a week and no response from ONE97 yet. I am sharing my number and mail address.
[protected]
[protected]@gmail.com

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S

Subham Pattnaik

from Burla, Odisha

Apr 20, 2018

Sir this is subhendu pattnaik on dt of 24/3/18 .12127.00 amount deducted from my union bank account- [protected]. Union Bank Burla branch .dist - Sambalpur.state.odisha my transaction I'd is S13334453

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Address: Kanpur, Uttar Pradesh, 208027

Website: paytm.com

Yesterday a phone call from [protected] came for a lucky prize of sony led 32" towards previous purchases made by me through paytm mall.. I apprehend that data of paytm is being leaked... And again whatsapp msg from [protected] received for payment of rs.3035/-being the cost of items carted in paytm mall which has been done through paytm app today. Order id has also been sent in whatsapp which is pt742378800006533477425778s. But i apprehend that the whole episode is a fraud.. And nothing shall be delivered to me...
Satish kumar shukla...
[protected]

One97 Communications customer support has been notified about the posted complaint.

Apr 18, 2018

Subham Pattnaik's response Please refund my money

Apr 19, 2018

Updated by kyalikhun Both the above phones [protected] and [protected] (Whatsapp) are not available at present ?? ...

Apr 20, 2018

Updated by kyalikhun Dear sir,
Both the above telephones were found active today morning. They are, however, assuring that I shall be delivered the material in question, but still I doubt and apprehend that it is a kind of forgery with me.
You are requested to kindly watch the activities in this regard and be remain in touch with all concerned people.
Regards.

Apr 20, 2018

Updated by kyalikhun Phone [protected] found to be active but not responding to my call, whereas other phone is switched off.
Message sent to first one for refund and also whatsapp msg to second one. I am going to file complaint with cyber crime cell against all the concerned people now.

Apr 21, 2018

Updated by kyalikhun Today some Mr.Vineet ( [protected]) phoned my daughter Anjali([protected]) that delivery of goods shall be effected today, but she will be required to pay GST amount separately...
I tried to contact Mr. Vineet several times there after but he didn't respond.
My carted items are still lying in the paytm cart as it were. I fail to understand who is calling on phone and wherefrom the goods are intended for delivery.
I have, however, filed complaints to cyber crime cell in respect of the fraud in question.

Apr 23, 2018

Updated by kyalikhun Mr Vineet [protected] has attended phone today. He told me that I am further required to pay Rs. 5100/- in advance in terms of GST payable on Gift item ( Sony 32" LED Full HD ) in order to generate booking Order which can be tracked further to know about deliveries details etc. However he is telling that the amount of Rs. 5100/- so paid is refundable just in few seconds after the payment during the conversation.
Sk shukla

Apr 23, 2018

Updated by kyalikhun Vineet has sent me a text message describing the address of office of Shop Mart, where he works..
However in the internet no such office is traceable...

Apr 23, 2018

Updated by kyalikhun Paytm has informed that the amount of Rs 3035.0 against the order id QR0A90A3ECA33976CC has been successfully transferred to the merchant account. We suggest you to kindly get in touch with the merchant with the details mentioned below.
1. Address: Address Details House No./ Floor/ Building : 34 Street Name : 26 Area/ Sector/ Village : Kanpur PIN Code : 208001 City/ Town/ District : Kanpur Dehat State : Uttar Pradesh
The above address is not traceable in internet.. I live in Kanpur.. and postal code 208001 does not reflect to the address i.e. Kanpur Dehat...

Apr 23, 2018

Updated by kyalikhun The address of the merchant as informed by the Paytm is not complete...
How can it be located just by House no. 34, Street Name -26 :::::::::::::::::::::::::::::::::

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S

Subham Pattnaik

from Burla, Odisha

Apr 20, 2018

Sir this is subhendu pattnaik on dt of 23/3/18 .12127.00 amount deducted from my union bank account- [protected]. Union Bank Burla branch .dist - Sambalpur.state.odisha

payment of rs. 3025/-fraudulently recovered - Comment #3073879 - Image #0

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I have done ticket booking through irctc from bza (Vijayawada) to sc (Secunderabad) train no.12773 shm sc ac exp under transaction id [protected]. Journey date is 3.5.2018. Ticket was not issued by irctc with reason "no response from bank" but the amount rs.1935 was deducted from my sbi a/c with debit entry"othpg[protected] one97 communicationsli". Kindly look into the matter and arrange to refund my amount was credited to you.

One97 Communications customer support has been notified about the posted complaint.

Apr 18, 2018

Updated by vsrk ambatipudi Complaint not resolved

Apr 19, 2018

Updated by vsrk ambatipudi Pl refer to my yesterday complaint on irregular deduction of amt rs.1935 and was credited to one97 communications which is most unfortunate thing happend to me while booking tickets through irctc i performed ticket booking through irctc but tickets were not issued by irctc with reason no response from bank though correctly operated payment option but amt was credited to your a/c as per my sbi pass book entry. Where this technical mistake taken place with bank or with you? Pl resolve and refund the amt without further loss of my time. All particulars were given in my previous mail. Avsr krishna

Apr 20, 2018

Updated by vsrk ambatipudi How many days will take to give reversal entry / refund of deducted amount from my sbi a/c?

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Address: Ranchi, Jharkhand, 834005

On 13 april 5000 was deducted from my icici account in name of one97 communication without my consent... It is a fraud and also a cyber crime... Please verify it and make my refund instantly... I have also made a complaint about it but the executives were inresponsive... Very worst experience i have with paytm... I request one97 communication to kindly refund my ammount

Apr 16, 2018

Complaint marked as Resolved

Company sent me an email about the transaction with name by whom it was transferred.

One97 Communications customer support has been notified about the posted complaint.

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C

Cutow

from New Delhi, Delhi

Apr 17, 2018

Refund my amount any how.

money deducted without my consent - Comment #3070202 - Image #0

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Address: Krishna, Andhra Pradesh, 520001

Dear sir... This is narasimharao recently from my s. B. I account a transaction had happened which was not done by me and the price 0f ₹940 on pos [protected] was debited from my debit card please give the details of the transaction item and where it was transacted please do the needful please help me regarding this issue as soon as possible regarding as soon as possible

One97 Communications customer support has been notified about the posted complaint.

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Address: Kamrup Metropolitan, Assam

I am sbi bank account holder, sixmile guwahati assam. I have updated my passbook and from 5th august 2016 onwards the account have been debited of rs.100 by (Inb one97 communication limited) without my consent. The amount has been debited more than rs.2000.

Kindly verify and refund my amount.

Emrancia lakra
A/c no.[protected]
Six mile branch sbi.

One97 Communications customer support has been notified about the posted complaint.

Apr 10, 2018

Updated by Emrancia Lakra Kindly find my updated passbook

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M

Mukesh S B

from Bengaluru, Karnataka

Apr 18, 2018

Amount has been debited from my job account without my consent.
Transaction details id are in picture below.

debited without my consent - Comment #3072350 - Image #0

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Hello there

I received sms from ubi bank on 19/03/2018 & 27/03/2018 that rs-150/- deducted from my debit card to one97 communication fee. Ubi customer rang information. I don't even know the company and this kind o[censored]nsolicited charging of my debit card and use of my card by the company is really a criminal act and the co. And who the hell are you to care about me... I want my money back. Don't dare again to do this.

Please deactivate and refund my money asap
Name: manish kumar thakur
Date of incident: 19/03/2018 & 27/03/2018
Email:[protected]@gmail.com

+2 photos

One97 Communications customer support has been notified about the posted complaint.

Apr 02, 2018

Updated by Manish Thakur What happened about my complaint reply me

Apr 05, 2018

Updated by Manish Thakur why you are not replying
i have take ligel action

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Address: 416510

Website: irctc.com

I have booked train ticket from bgm to sbc on 29 march 2018 in irctc rail connect app but ticket did not comfirm it had been automatically cancel and money already have debited from sarswat bank account, but still not refunded.
Plz look into this matter immediately.
A/c n1547 dr for inr 1280.00. From debite card 29 mar 2018.07:32:11 pm. At one97 communication lim dlin[protected].
My gmail is - [protected]@gmail.com......

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Address: 560058

I had attempted a payment transaction to star health insurance company for a insurance premium payment of rs.6962/- on 13/01/2018.
However after the amount was debited from my account the transaction become
Incomplete and did not get redirected to star health web site.

After checking with my bank i was informed that the amount is credited to one97 account.

Please verify the same and arrange to reverse the transaction back to my account.

My account details.

Vijaykumar desai
Account no. [protected]
Bank : state bank of inida.
Ifsc : sbin 0006506.

Transaction date: 13/01/2018.
Amount 6962/-

One97 Communications customer support has been notified about the posted complaint.

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Website: icaiexam.icai.org

Sir

I am betty stella salomy daughter of b. Symon,
Sro0538096
Date of birth[protected]

I made an application for ca-ipcc group-1 may 2018 exam while giving payment i didn't get any successful payment message so that i given second time payment with successfully submit exam application.
But in my bank account exam amount has been debited twice, so here by i am requesting to your honor please provide refund of exam fee rs.1500.
Thanking you sir

Date of payment :[protected]
Transaction reff. No:
1. Movies93333 at paytm app txn#[protected]. Failed but deducted amount
2. [protected] at institute of charted a txn#[protected].

Contact no:[protected]

Aug 29, 2018

Complaint marked as Resolved

Thanks for solving my problem We got money refund

One97 Communications customer support has been notified about the posted complaint.

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V

vijayalakshmisundaram

from Bengaluru, Karnataka

Mar 19, 2018

I made a exam fee payment of Rs.2700 from my account but transaction failed and amount deducted from my account. So i tried again. Then also same happened. So totally 5400 deducted on February 23 but no refund yet. Please help me.

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I have booked two train tatkal ticket from ndls to cpr on 26 feb 2018 in irctc rail connect app but ticket did not comfirm it had been automatically cancel and money already have debited from idbi bank account, but still not refunded.
Plz look into this matter immediately.
A/c n3080 dr for inr 1250.00 cardtxn:rpay-pos/one9. A/c bal inr 4247.10 (Incl. O[censored]nclrd chqs) on 26feb 11:04hrs. Call [protected] if card not used by you
My gmail is - [protected]@gmail.com

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Address: New Delhi, Delhi

From my SBI bank account my amount is deducted from
1)23 Jan 2018
TO TRANSFER-INB One97 Communication Ltd
[protected]IGAC TURQN7 TRANSFER TO 326
7, 080.00
2)23 Jan 2018
TO TRANSFER-INB One97 Communication Ltd
[protected]IGAC TUUIK1 TRANSFER TO 326
12, 508.00
3)13 Mar 2018
TO TRANSFER-INB One97 Communication Ltd
[protected]IGAD CJIIC5 TRANSFER TO 326
7, 080.00

One97 Communications customer support has been notified about the posted complaint.

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Address: 843101

Failed Transactions Details
Transaction ID: [protected] Train No./Name: 12369/KUMBHA EXPRESS Date of Booking: 03-Mar-2018
Date of Journey: 04-Mar-2018 Date Of Boarding: 04-Mar-2018 Date of Arrival: 04-Mar-2018
From: HOWRAH JN (HWH) To: PATNA JN (PNBE) Boarding At: HOWRAH JN (HWH)
Resv Upto: PATNA JN (PNBE) Quota: TATKAL (TQ) Class: SLEEPER CLASS (SL)
Payment Status: Payment Settled Bank Name: Credit & Debit cards / Net Banking / Wallet (Powered by Paytm) Reservation Status: Not Booked
Transaction Amount:440.0 No. of Adults: 1 No. of Children: 0
Ticket Type:E-ticket
Does IRCTC mail on 03/03/2018 your money has been refunded.
Now It has been 13 days since the transation, but I have not Received Refunds.

+3 photos

Mar 15, 2018

Complaint marked as Resolved

Our Money is refunded as soon as possilble.

One97 Communications customer support has been notified about the posted complaint.

Mar 18, 2018

Updated by abhiraj_78 Thanks you For refunding money

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R

rajesh mohare

from Satana, Maharashtra

Mar 19, 2018

Previous week I am 2 time winner pool price 35000 my point both time 20:20 but not credit winning amount my Paytm wallet account

the ticket booking was failed on irctc but balance was deducted. - Comment #3043729 - Image #0

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Hello
While paying the fee for ipc exam form on 7.02.18 using sbi internet banking an amount of rs. 1500 was deducted from my account but the transaction was failed. And i had to pay the fees again through another medium. I contacted my bank but they said the payment was accepted by your merchant.
Therefore i request you to refund the amount of 1500.

One97 Communications customer support has been notified about the posted complaint.

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K

kumar7264

from Noida, Uttar Pradesh

Mar 15, 2018

I pay RS 1500. to institue of chater accounted of india but payment was pendindg .
payment was done on 10.2.2018.
transactin ref.no [protected]IGACWTBFJ0

amount deducted from account but transaction failed - Comment #3040049 - Image #0

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Transferred Rs.400 to ICAI on 29/01/98 thru SBI, Kottayam . However the transaction failed. Showing Payment Not Successful. Ref. No. EVF 476425 [protected]. However Bank has confirmed the transaction is successful thru one 97 communication. For ICAI they have not received the money. Why the one 97 is not returning the money. For a failure transaction the amount is returned back within two or three days.

One97 Communications customer support has been notified about the posted complaint.

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N

nageshuppala uppala

from Surat, Gujarat

Mar 8, 2018

Dear sir,

I have to railway tikets time, paid to 294/- but amount not credit and tickets also not get from irctc login please

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V

Visva Nathan

from Mumbai, Maharashtra

Mar 12, 2018

Unnescessery Cost Debit My Account, Many times Debit my account

payment not successful - amount not received back - Comment #3035610 - Image #0

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J

jayasree chitteti

from Eluru, Andhra Pradesh

Mar 15, 2018

Hello i have placed my order on 1 march. Retailer failed to send . Prepaid order, and refund havent initiated yet, its already 15 days.If refund is not initiated im gonna complaint to consumer care.

payment not successful - amount not received back - Comment #3040133 - Image #0

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Address: Gautam Buddh Nagar, Uttar Pradesh

Website: www.patm.com

Respected Sir, Sub :-

i am Paytm merchant and my name Bhavesh Patel merchant and my Contact number is [protected]. as on Dated[protected]nd February 2018) i was made transaction worth INR 14000/- from my Wallet to my Merchant Saving A/C, but still i was not credit in my Merchant A/C, in this meter i was call and drop mail to customer service team but still not resolve my issue. i have given the 14000/- INR cheq to my row material vendor and he is put the cheq in him A/C and same will bounce due to low balance, in this case i will effect on below point. 1- cheq bounce charges, 2- chase IPC 420 3 effect on my C Bill score. 4 future any bank will not trust on me. 5 reputation spoil kindly Help to resolve my issue. Thanks & Regard, Bhavesh Patel [protected] [protected]

One97 Communications customer support has been notified about the posted complaint.

Mar 05, 2018

Updated by bhavesh31patel i am Paytm merchant and my name Bhavesh Patel merchant and my Contact number is [protected]. as on Dated[protected]nd February 2018) i was made transaction worth INR 14000/- from my Wallet to my Merchant Saving A/C, but still i was not credit in my Merchant A/C, in this meter i was call and drop mail to customer service team but still not resolve my issue. i have given the 14000/- INR cheq to my row material vendor and he is put the cheq in him A/C and same will bounce due to low balance, in this case i will effect on below point. 1- cheq bounce charges, 2- chase IPC 420 3 effect on my C Bill score. 4 future any bank will not trust on me. 5 reputation spoil kindly Help to resolve my issue. Thanks & Regard, Bhavesh Patel [protected] [protected]

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I had made a exam fee payment on[protected] to icai rs 2100. The payment was failed and no refund had received till date. I had contact with my bank they told the transaction is success with there side and the amount with merchant bank. I request you make necessary arrangements to solve this issue
Payment reference number :[protected]igaczslhb9
Please mail details to fahis. [protected]@gmail.com

One97 Communications customer support has been notified about the posted complaint.

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A

Aathi ss

from Mumbai, Maharashtra

Sep 3, 2018

Hello,
Last[protected] Rs.3000 debited from my account for ONE97 COMMUNICAT POS. I don't know what is ONE97 COMMUNICAT POS.. I had contact with my bank they told the transaction is success with there side and the amount with merchant bank. I request you make necessary arrangements to solve this issue
Payment reference number :[629944]
Please mail details to [protected]@gmail.com

payment fail and no refund received - Comment #3199421 - Image #0

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Address: Shimoga, Karnataka, 577202

I pay my exam fees in one97 communication, but the logisys website displaying online payment pending but in bank account amount was debited rupees 715/- but logisys display online payment pending how to solve this problem?? One97 communication can u answer me?? What i do my amount where goes??
How pay my exam fee please answer me?
I suffering from this matter...

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Website: www.one97.com

Hello
I made an exam form application payment to icai on 25/02/2018 through icai portal and for the payment it was redirected to this page. The amount was debited from my account but transaction was failed. When i had complained on 26/02/2018 about the same to my bank they replied that payment was accepted by your merchant (One97 communications limited)
It is hereby requested please refund the amount of rs. 1800 asap, which was deducted from the account.

One97 Communications customer support has been notified about the posted complaint.

One97 Communications Complaints & Reviews

File a complaint to One97 Communications

One97 Communications reviews & complaints page 53

mobile recharge

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amount deducted on failed transaction during irctc booking

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payment of rs. 3025/-fraudulently recovered

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deduction of amount from my sbi a/c

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money deducted without my consent

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regarding issue of transaction number txn#810210659165

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debited without my consent

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unauthorized amount deduction

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failure, transaction refunded amount

wrong credit

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exam application fee for ca-ipcc of icai

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did not get refund money

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proud transactions has been done from my account

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the ticket booking was failed on irctc but balance was deducted.

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amount deducted from account but transaction failed

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payment not successful - amount not received back

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amount debited in my wallet but not credit in my merchant saving a/c which is register.

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payment fail and no refund received

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I pay my exam fee to the kuvempu university

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complaint regard refund of payment

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