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One97 Communications Complaints & Reviews

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Updated: May 7, 2025
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P
Puneet mandal
from Shimla, Himachal Pradesh
Sep 19, 2017
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Address: 176027

Respected sir i want a query about amount withdraw from my account. Sir rs 2800- two thousand eight hundred debited from my account on dated[protected] to ecom 670110. Sir i want to know what is ptm one97. Why money is debited from my account and for what purpose. Sir on dated 28august rs 1000,

Etc. Sir number of times money is debited from my account. So sir it is my humble request to you that please clear this query to me.
One97 Communications customer support has been notified about the posted complaint.
Sep 20, 2017
Updated by Puneet mandal
Respected chairperson I want to complaint against above said company named PTM*ONE, 97COMM.This company withdraw money from my account number of times .I don't know why and what is the reason.I want my money back.some details r .gQUERY Sir my money is debited from two debit cards details r below ...
> PNB NAGROTA SURIAN DEBIT CARD NO. 512652...0134 SECOND SBI NAGROTA
> SURIAN CARD NO. 519619...3886 Sir money is deducted number of times by
> this agency PTM*ONE97 COMMUNICATIO txn#.On[protected] my money is deducted on
> the name of PTM*ONE97 COMMUNICATION UNDER NUMBER ECON 670110 PTM*ONE97 FROM
> PNB BANK ACCOUNT.THE AMOUNT DEDUCTED WAS ABOUT Rs 2800.00 Then I go to my
> bank I saw the entries in my passbook .I saw not only once but number of
> times by this agency PTM*ONE97 Money was deducted from my account number.Sir
> I don't know where this money gone.I know somewhere cheating with me.please
> solve my problem.I don't know what is PTM*ONE 97 COMMUNICATION.PLEASE SOLVE
> MY PROBLEM THIS IS MY HUMBLE REQUEST TO YOU.
> Show quoted text
> ________________________________

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Your message wasn't delivered to www.jagograhakjago.co.[protected]@gmail.com because the address couldn't be found. Check for typos or unnecessary spaces and try again.
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The response was:
550-5.1.1 The email account that you tried to reach does not exist. Please try 550-5.1.1 double-checking the recipient's email address for typos or 550-5.1.1 unnecessary spaces. Learn more at 550 5.1.1 https://support.google.com/mail/?p=NoSuchUser 51sor423965uae.72 - gsmtp

Final-Recipient: rfc822; www.jagograhakjago.co.[protected]@gmail.com
Action: failed
Status: 5.0.0
Diagnostic-Code: smtp; 550-5.1.1 The email account that you tried to reach does not exist. Please try
550-5.1.1 double-checking the recipient's email address for typos or
550-5.1.1 unnecessary spaces. Learn more at
550 5.1.1 https://support.google.com/mail/?p=NoSuchUser 51sor423965uae.72 - gsmtp
Last-Attempt-Date: Tue, 19 Sep 2017 21:29:52 -0700 (PDT)

[protected] Forwarded message[protected]
From: Puneet Mandal
To: www.jagograhakjago.co.[protected]@gmail.com
Cc:
Bcc:
Date: Wed, 20 Sep 2017 09:59:51 +0530
Subject: Complaint against PTM*ONE 97 COMM.
Respected chairperson I want to complaint against above said company named PTM*ONE, 97COMM.This company withdraw money from my account number of times .I don't know why and what is the reason.I want my money back.some details r .gQUERY Sir my money is debited from two debit cards details r below ...
> PNB NAGROTA SURIAN DEBIT CARD NO. 512652...0134 SECOND SBI NAGROTA
> SURIAN CARD NO. 519619...3886 Sir money is deducted number of times by
> this agency PTM*ONE97 COMMUNICATIO txn#.On[protected] my money is deducted on
> the name of PTM*ONE97 COMMUNICATION UNDER NUMBER ECON 670110 PTM*ONE97 FROM
> PNB BANK ACCOUNT.THE AMOUNT DEDUCTED WAS ABOUT Rs 2800.00 Then I go to my
> bank I saw the entries in my passbook .I saw not only once but number of
> times by this agency PTM*ONE97 Money was deducted from my account number.Sir
> I don't know where this money gone.I know somewhere cheating with me.please
> solve my problem.I don't know what is PTM*ONE 97 COMMUNICATION.PLEASE SOLVE
> MY PROBLEM THIS IS MY HUMBLE REQUEST TO YOU.
> Show quoted text
> ________________________________
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    R
    Rajan Thiyagu
    from Chennai, Tamil Nadu
    Sep 15, 2017
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    Address: Tiruvallur, Tamil Nadu, 600057

    I hereby received a call on 14/09/2017 by around 4pm and said that we are calling from sbi bank nungambakkam branch and her name — sakthi and said that we offering a new credit card with increase in credit limit with photo on card and 9 digit no will be provided so that when you lost a card can track the card by 9 digit number through your mobile and said will be issued without any card charges and told my card starting number and has given the full no and also told that after an 3 beep sound have to tell the cvv no so that it will be hered only for computer and me and has given the cvv no and said after saying the 3 digit no again it will connect to us so that you will be getting an new card in a week time so that i given and said that the payback point will get redeem from old card to new card so that we have sent an otp no once i say that no all points will be transfered to new card and rs. 20000 us been credited to the bank.
    Kindly don't pay to the merchant transaction made on[protected] at 4:30pm.
    2 transactions. 1. 3000 ruppees and 2. 3000 ruppees. So kindly block the payment and confirm at the earliest.
    Please resolve my problem at the earliest and i am awaiting for your call.
    One97 Communications customer support has been notified about the posted complaint.
    Sep 15, 2017
    Updated by Rajan Thiyagu
    My Contact Number is [protected]
    Sep 16, 2017
    Ghanshyam Ghanshyam Das's response
    Sir mera paytm glati se delete hogya hai Aur usme mera paisa hai mujhe paisa paytm se wapas chahiye mera paytm no [protected] ap sari sucna isme btaye kya karna hai jald se jald reply de OK thanks
    Sir mera paytm Galati se logout hogaya hai mujhe paytm se paisa wapas chahiye ky kre mera paytm no [protected] hai please help me
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      R
      Rahamathulla Shaik
      from Muzaffarpur, Bihar
      Sep 11, 2017
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      Dear sir/madam i had transfer 21043 money throw my atm debit card to one97communication on august16 i received a message that ur money transduction was successful but that money has not come to that paytm. Sir it very important for me sir that i had paid it as my college fees. If i don't receive that money they will i not allowed me into the college so request you to please check about this information take it into care and please refend our money back.
      One97 Communications customer support has been notified about the posted complaint.
      Sep 11, 2017
      Updated by Rahamathulla Shaik
      Sir my phone number is [protected]/[protected] please contact us tell the details
      Sep 25, 2017
      [email protected]'s response
      Please back my amount
      I have start electricity bill from your app but some problem I couldn't do that and vis sindycate bank I have send rs.1070 to
      co.poch porch pos[protected][protected] one97 communications l Noida 21/9/2017 but I couldn't find my 1070 rs in my bank please back my amount...

      about money transfer - Comment #2863701 - Image #0
      Sir on 10june 2017 I have made a payment of RS.4300 for bses electricity bill through paytm as you u the main aggregator I got the that my bill is paid but it is not paid and amount has been deducted from my account...please look for it and return my money...
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        I
        Iqbal Singh Billa
        from Lucknow, Uttar Pradesh
        Sep 7, 2017
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        I have on line tickct book on paytm aap on line. My tickct not confirm and payment has been deducted my bank account. The payment of rs 222.20 is not refund. Trans. No.[protected]igsbcet8 on date 13 aug 2017. So please my payment transfer my sbi account imideatly. Does i all trans. On paytm app. Paytm cite is peac ful app. But one time chance my tickt not be confirm.
        One97 Communications customer support has been notified about the posted complaint.
        Sep 07, 2017
        Updated by Iqbal Singh Billa
        Thanks my complaints recived
        Sep 16, 2017
        Gajender Tiwari's response
        My money refund plz one 97 communications ltd.
        Mere bank account se paytm wallet me money add kiya but one 97 communications ltd ne4997 rs cut kar liya paytm wallet me money show nhi kar rha 7 Feb 2017 ka transcation h plaz lap me
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          V
          vipin677
          from Jammu, Jammu and Kashmir
          Sep 6, 2017
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          Address: Gautam Buddh Nagar, Uttar Pradesh

          06/09/2017
          Paytm send me a mail that your email id is used for creating a new account for an unknown number. This number is not associated with me and i didn't create any account. Mistakenly i click on the verify email. It is a serious privacy concern.

          Kindly remove my email id from that account.

          Because i already registered my mail id for paytm wallet.

          It is a case of the information breach.
          One97 Communications customer support has been notified about the posted complaint.
          It's chinmayee state that ; without any information 463.50 /- deducted from my sbi account.its very bad .kindly resolve my problem as soon as possible .
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            B
            brahmadsam subramania iyer natarajan
            from Bengaluru, Karnataka
            Aug 28, 2017
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            Address: Gautam Buddh Nagar, Uttar Pradesh, 400089
            Website: one 97 and ppaytm

            On 24.8.017 my account was debited for rs.350/ and credited in one 97 communication account and this was received in my mail as your update
            Wallet balance is rs.455.6the transaction id is [protected] dated 24.08.217
            But when i check my paytm balance it shows zero. For this i contacted through
            Different ways no responsible solution arrived. Who swallowed and who stolen
            This amount i cant get a reply. All the customercare service centre phone nos are not connecting. Everybody sleeping in that office.
            One97 Communications customer support has been notified about the posted complaint.
            Aug 28, 2017
            Updated by brahmadsam subramania iyer natarajan
            this is bogus company
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              S
              Santo Sain Saini
              from Indore, Madhya Pradesh
              Aug 28, 2017
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              Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
              Website: quizwin.mobi

              This is a complaint about fraud done by one97 communications paytm because so many users lost their money due to powerplay quiz game.in this powerplay quiz game, user pay some paytm cash amount to the company to play the quiz game but so mnay users are complaining that they are not getting the question in quiz means they are lossing their money and also when users ask for refund, company is not reply to user's mail so this totally fraud. So please do some thing against this company.
              I attached some screen shots of facebook pags of powerplay quiz where users post their problem and issue regarding quiz.
              +4 photos
              One97 Communications customer support has been notified about the posted complaint.
              That is true. They are charging from 29 Indian Rupees to 1999 Indian Rupees for buying Questions and once purchased it, The Questions doesn't appear in your feed. They are misleading consumers by luring them to play an always Win Spinning Wheel(Gold(25%)+Silver(25%) + Bronze(25%) = 75% chance to land on that and only 25% chance to land on "RETRY"). Once you land in those 75% chance(which you will almost every time), It asks for consumer's Phone Number and then sends them Text Message to a link stating that they can win 2, 25, 000 INR for just playing on following link. ---> " http://powerplay.today " and further lures them to gamble on questions and squeezing as much cash as Naivety of poor consumer can get. I recommend prompt action against such frauds immediately.
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                R
                Rajpal _Sharma
                from Hyderabad, Telangana
                Aug 28, 2017
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                fraud transactions done by paytm

                Address: Meerut, Uttar Pradesh, 250004

                Today i, e[protected] i have opened my pnb account... I was literally shocked that unknown online transaction has been occurred on[protected] without my intention. That unknown transaction was done by one97communicationnoida. I have searched about that company, i have shocked by seeing that because there are many such members who have lost the money due to false transactions. There are many cases about paytm... But i don't have any paytm...
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                S
                Singh Ramgarhia
                from Jalandhar, Punjab
                Aug 16, 2017
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                Address: Ludhiana, Punjab, 141003

                Hlo.. I m sukhdev singh... Sir my paytm transitions i'd [protected]... I recharge the sim card but recharge not done.. But deduction money in my account.. Plz solve this promble.. And send reply to me.. Plz my contact number [protected] any query in case.. And i update my email i'd paytm. U see this problem and immediately. Solve my problem...
                Regards... Sukhdev singh
                One97 Communications customer support has been notified about the posted complaint.
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                  R
                  rajumech48
                  from Varanasi, Uttar Pradesh
                  Jul 28, 2017
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                  Address: 271301
                  Website: one97 communication ltd.

                  Few days before i have taken paid serbices of naukri.com.After about 10 days one person asked me that are u satisfied with paid services of naukri.com and i have answered no because no call has come.Than he asked me do you want refund and i said yes.than he asked me my credit card no. and debit card for money refund .he has taken OTP also and has taken 65000 from my account .The paytm he used was named one97COMMUNICATION LTD. ke naam per mujhse 53000 rupees ka fraud kiys The paytm he used no.was 1210203hai. Usne bola hum aapka naukri.com paid service we Paisa wapas karba denge .His name he told was Rahul sharma and his phone no. was [protected] employee I'd he told was E00H#34 something like this kindly inform me on this no. [protected]
                  One97 Communications customer support has been notified about the posted complaint.
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                    M
                    MANIVANNAN RENGASWAMY
                    from Chennai, Tamil Nadu
                    Jul 21, 2017
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                    Address: 600050
                    Website: One97 Communications

                    A person asked me the sbi card details today[protected] informing that he is a sbi card employee and told he will redeem bonus points and upgrade my sbi card ending with 5802 and done fraudulant transactions for rs.10000/= in denominations of 3000, 3000 and 2000 through your paytm mobile solutions. Kindly revert back the transactions done ending with 5802
                    One97 Communications customer support has been notified about the posted complaint.
                    Jul 28, 2017
                    rajdar077's response
                    police complaints copy pls check attach photo

                    Fraud transaction on my debit card pls check attach bank statement date of 04/07/2017

                    fraud transaction - reg - Comment #2803925 - Image #0
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                      B
                      Brijesh Kapuriya
                      from Surat, Gujarat
                      Jul 8, 2017
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                      Address: 395004

                      I have purchased brother printer dcp-1616nw on 28/06/2017.
                      During purchase i have applied cash back promo code of "lit20"
                      Which will be benefited me for rs2600/- as a cash back.
                      I have paid amount via credit card. On date of 28/06/2017 during place an order.
                      I have receive product as on 04/07/2017. But i didn't get cash back amount till 07/07/2017. I already complaint for same and they reply me that

                      "hi brijesh,

                      I am anand and i will do my best to help you out. I can see that you have concerns regarding cashback for order [protected].

                      I would like to inform you that cashbacks, deals and promotions offered by paytm can only be availed using promo codes, which in your case was not applied while placing the order.

                      As a gesture of your valued relationship and as a one-time exception, i will be able to add the cashback of inr. 2600, in line to the on-going lit20, to your paytm wallet. Kindly, confirm your acceptance by acknowledging this message.
                      ?
                      Hope i was of help. If there is anything else you want me to help you out with, please do let me know.

                      Sincerely,
                      Paytm care (date: - sun, jul 2, 2017 at 6:37 pm)"

                      And i replied of this msg like
                      "dear sir,
                      thank you for your valuable support and i personally thanks to
                      Mr. Anand tiwari for helping me on my issue.
                      I am accept this cash back of rs.2600/- against my order no: [protected]."
                      But still they don't give me my cash back amount as on date 07/07/2017.
                      One97 Communications customer support has been notified about the posted complaint.
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                        K
                        Kakara Deepu
                        from kakinada, Andhra Pradesh
                        Jul 6, 2017
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                        Address: East Godavari, Andhra Pradesh, 533005
                        Website: one97communications

                        Today i, e[protected] i have opened my SBI account... i was literally shocked that unknown onlinetransaction has been occured on[protected] without my intension. that unknown transaction was done by one97communicationnoida. i have searched about that company, i have shocked by seeing that because there are many such members who have lost the money due to false transactions. there are many cases about paytm... but i don't have any paytm account and i didn't share password or any accout details with anyone... how can this type of fraud transactions happen sir... help me to recover my moneysir please

                        regards
                        One97 Communications customer support has been notified about the posted complaint.
                        Rs. 50479.00 Transferred from my account No. [protected] State Bank of India to you One97communication Ltd. pl. give details of this transaction. I have not done this transaction.
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                          R
                          rahul123@
                          from Churachandpur, Manipur
                          Jul 5, 2017
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                          One97 Communications L Noida — Fraud transaction one97 communications l noida

                          1 Review
                          Jr jr1091 on Dec 21, 2015
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                          ONE97 COMMUNICATIONS L NOIDA has done an fraud transaction. No such transaction has been done by me. Please check and refund this amount back to my debit card account. Detail are below: Transaction Date, Description, Amount Transaction Type OTHPG362358 14/06/2017, ONE97 COMMUNICATIONS L NOIDA, 4999.00 Dr. Please note that this is an advance account which automatically deducts the fare amount. I request you to kindly to please reverse the amount debited to me. As much as early action will be highly appreciated else I will be compelled to move to consumer court. Regards, RKM
                          One97 Communications customer support has been notified about the posted complaint.
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                            D
                            Dinesh Khari
                            from Gurgaon, Haryana
                            Jul 4, 2017
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                            Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                            Website: www.paytm.com

                            I would like to highlight that I ordered for one laptop which was delivered to me on July 1 but this is a faulty laptop as giving electric shock while touching it. since I required this laptop for my child study so due to this faulty laptop we got disappointed and education loss too as after sending so many reminders this laptop yet to be picked-up since. Now I have arranged one other laptop so Paytm should pickup this laptop back and return my money.

                            Paytm Care (Reference No.:[protected]

                            Regards
                            Dinesh Khari
                            [protected]
                            One97 Communications customer support has been notified about the posted complaint.
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                              varun109
                              from Pune, Maharashtra
                              Jul 3, 2017
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                              Address: Gautam Buddh Nagar, Uttar Pradesh
                              Website: www.one97.com

                              Team,

                              I see one97 company name in the three fraudulent transactions from my account on 3 july 2017, 30 june 2017 and 25 june 2017 respectively. I did not initiate this transaction from my hdfc account. Also i see the same transaction amount of 500 in both the three transactions.

                              The transaction id for these transactions are:[protected],[protected] and[protected]

                              Respond at the earliest...
                              One97 Communications customer support has been notified about the posted complaint.
                              Jul 14, 2017
                              Shivarai1984's response
                              Please provide us the transaction details for customer service and satisfaction.
                              Dear sir, customer complained us about he is not doing any transaction from you but my account no [protected] sbi lko university branch
                              On 26/06/2017 reference no OTHPG[protected] of Rs 2000.please provide us the information.

                              Sbi lucknow university
                              Lucknow
                              shiva.[protected]@sbi.co.in
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                                S
                                Shantanu Kshirsagar
                                Jul 3, 2017
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                                Address: Hyderabad, Andhra Pradesh, 500081
                                Website: one97mobilityfund.com

                                Hi Sir,

                                There is Two fraud transactions happened with my HDFC credit card on 23/06/2017 & 16/06/2017 Rs. 2000.00 & Rs. 758.00.

                                I dont know how that money got deducted from my account.

                                Please check and refund this amount back to my credit card account

                                Below is the details of transaction:

                                23/06/2017 ONE97 COMMUNICATIONS LTNOIDA IN 2000.00
                                16/06/2017 ONE97 COMMUNICATIONS LTNOIDA IN 758.00

                                Regards,
                                Shantanu Kshirsagar.
                                [protected]
                                One97 Communications customer support has been notified about the posted complaint.
                                Dear Customer,

                                We have taken note of your comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. For any further clarifications, You may write to us at: [protected]@hdfcbank.com and we shall assist you. The reference number for this interaction is [protected].

                                -Anay
                                HDFC Bank Customer Assistance
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                                  N
                                  Nandha Gopalan
                                  from Chennai, Tamil Nadu
                                  Jul 1, 2017
                                  Resolved
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                                  Resolved

                                  Address: 600115

                                  Sir,

                                  On 29/06/2017, i received an call from the mobile no ([protected]) introducing him as vijayaragavan, senior executive from sbi head office, nungambakkam and he told enter transaction and secret verification details of my credit card. He toldl me about the refund of 10, 000 rewards points and replacement of new credit card with added credit value. After getting my credit card details and otp numbers generated from my mobile. They debited rs.3000/- for 10 times from my sbi credit card. I want to clearly mention here that, my total amount of rs. 30, 000/- was debited through your website only and i want to you to stop the entire transaction immediately and refund my money back.in continuation of that, i am going to file a written complaint in cyber crime police for further action.

                                  Herewith enclosed the otp transcation details for each deductions was made.
                                  S. No time otp no amount particulars
                                  1.11.39 am 730736 rs.3000/- patym mobile solutions
                                  2.11.41 am 282458 rs.3000/- one97 communications. Ltd
                                  3.11.46 am 668290 rs.3000/- one97 communications. Ltd
                                  4.11.48 am 872609 rs.3000/- one97 communications. Ltd
                                  5.11.50 am 922944 rs.3000/- one97 communications. Ltd
                                  6.11.52 am 613613 rs.3000/- one97 communications. Ltd
                                  7.11.53 am 471798 rs.3000/- one97 communications. Ltd
                                  8.11.54 am 827353 rs.3000/- one97 communications. Ltd
                                  9.11.56 am 308147 rs.3000/- patym mobile solutions
                                  10.11.58 am 480959 rs.3000/- one97 communications. Ltd

                                  So, kindly take expeditious action to cancel all the above transaction done on 29/06/2017 and to refund my money back.

                                  Thank you,

                                  R. Nandha gopalan
                                  [protected]
                                  Jul 1, 2017
                                  Complaint marked as Resolved 
                                  no process was taken to resolve my complaint and no response from the particular concern
                                  One97 Communications customer support has been notified about the posted complaint.
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                                    R
                                    rubal chadha
                                    from Noida, Uttar Pradesh
                                    Jun 28, 2017
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                                    Address: Meerut, Uttar Pradesh, 250001

                                    Hi,
                                    This is to certify that i recieved a call yesterday at around 4 30 pm on 27th june from [protected] saying that he is the branch manager and has done a fraud for rs.27000 by asking the otp.
                                    I hope that culprit have not spend this amount so i request you that stop next transactions and refund it to the complainant's account. And help us to find culprits by sending the details shared with you and use this amount for various recharge with mobile no., ip address and other details which help us to find culprits.
                                    Waiting for your reply and i need to talk urgently.
                                    Thanx
                                    One97 Communications customer support has been notified about the posted complaint.
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                                      H
                                      Himanshu k Singh
                                      from Noida, Uttar Pradesh
                                      Jun 8, 2017
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                                      Address: New Delhi, Delhi, 110019
                                      Website: www.paytm.com

                                      Order no. [protected]
                                      Order date - 28 may 2017
                                      Delivery date - 31 may 2017
                                      Return period - 7 days
                                      I was purchased this product on rs 3000 cash back offer (La3000). Initially paytm said cash back will be credited to your wallet within 24 hrs. After 24 hrs. Paytm said cash back will be credited to your wallet after delivery, again after delivery of product paytm said rs. 3000 cash back will be added to your wallet after completion of return period (7days), and now after completion of return period again paytm is saying - "la3000 applied. Rs. 3000 cash back will be added to paytm wallet in 24 hrs of shipment and your unique free movie voucher will be sent to you post 15 days of delivery of product."
                                      What is this..??? Product is already delivered...
                                      Requesting you to please credit rs. 3000 in my paytm wallet within 24 hrs.
                                      One97 Communications customer support has been notified about the posted complaint.
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