I was to get cashback for the successful transaction mentioned below, but the paytm is not doing it and just delays with random excuses
My Registered Email ID- hansr.[protected]@yahoo.in
tickets raised with PAYTM for this issue[protected],[protected],[protected],[protected]
Terms and conditions screen shot from cleartrip is attached
My transaction details on paytm are as below .
Read this carefully
Failed transaction details
Order ID[protected], Txn ID[protected] for Rs. 4190 to cleartrip on 14.09.2015. The transaction failed, hence no cash back credited or claimed by me and later i got refund also. So this issue is closed
Successful transaction[protected]
Order ID[protected], Txn ID[protected] for Rs. 4190 to cleartrip on 14.09.2015. I should get 15% cash back for successful transaction as it was within the offer period. You can verify it from attached terms and conditions
Oct 25, 2015
Complaint marked as Resolved The issue has been resolved, PAYTM has credited the cashback after so much follow up.
but it could have been solved so much earlier when all the relevant details were already available with them, they were still asking for details
We regret the inconvenience caused, Kindly share the following details so that our team can look into your issue:
Transaction Id:
Warm Regards,
Aircel Social Care Team