| Address: Lucknow, Uttar Pradesh |
My phone number [protected] though had less balance for last few month but today July, 9, 2011 as i recharged by mobile Rs 30 was deducted from my account stating 'Your subscription for MISSU has been renewed. You have been charged Rs 30 for 30 days. To Un-Subscribe send UNSUB MISSU5 to 53030'. When i did this 2 rupee was deducted but i did not received any confirmation, so on browsing on net i found they have giving incorrect code for unsubscribing. I found it was UNSUB MISSU30, i again sms to 53030 and again 2 rupee was deducted. This is how i lost Rs 34.
Can any thing be done in this matter.
Aug 13, 2020
Complaint marked as Resolved
We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.
Regards,
ICICI Bank Customer Service Team