My name is Naresh kumar gupta and i booked he booked a AC Seater/Sleeper bus ticket online on Zing bus from Mohan nagar metro station to Near ISBT Dehradun. After filling all the required details for booking i was directed to the payment page and after that the payment was successfully done at 6:26 PM on 27th March of Rs 330.22 to LeTravenuesTech, I got the deduction message from my ICICI bank account, but after all these things I still was not able to receive any conformation mail or message about my booked Ticket.
I called the customer care service and after that an unauthorized payment of Rs 15, 34.50 was debited to One97 communication from my ICICI debit card.
I haven't done any transaction towards One97 communication but still this unauthorized transaction happened.
I request you to please refund me the amount of rs 15, 34.50 as it was an unauthorized transaction.
One97 Communications customer support has been notified about the posted complaint.
So please kindly clarification of my debited amount and refund my amount..
Thanking you