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One97 Communications Complaints & Reviews

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Updated: May 7, 2025
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One97 Communications reviews & complaints page 8

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H
Harshika Malhotra
Mar 11, 2022
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Address: Noida

My account was charged 3000 rs when i never bought anything from here. It happened the same time i put money in my paytm account
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    sharadharad
    from MUMBAI, Maharashtra
    Mar 11, 2022
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    I have done transaction amt 1400.00dt 10.03.2022 Time 20:11:12 night amt is deducted my account.but not credited in Train Re wallet Account please refund this amt earlist and reply this message
    Thanks regards
    Sharad harad
    +1 photos
    One97 Communications customer support has been notified about the posted complaint.
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      I
      Ishu Hallen
      Mar 10, 2022
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      Address: Jalandhar

      We checked our bank transiction n 1.35 lakh rs missing from account n trasition name is one 97 commniqctiom
      One97 Communications customer support has been notified about the posted complaint.
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        M
        Mridul Patar
        Mar 5, 2022
        Resolved
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        Resolved

        Website: paytm.com

        Hi,
        Hope you are doing well.

        I am writing this complaint to you because I made a payment request from my SBI account through PayTM UPI for a PayTM postpaid bill. Due to the network issue the transaction got cancelled.

        So, Please refund my amount as soon as possible.
        Amount: 1672.51
        Transaction Date: 1 March, 2022, 10:23 AM
        UPI Reference Number:[protected]
        Order ID (Paytm): [protected]
        Mar 6, 2022
        Complaint marked as Resolved 
        One97 Communications customer support has been notified about the posted complaint.
        I had done my flight ticket from Paytm for SpiceJet ( date 24th apr, pnr E8PGVF, name - SL Meena, Paytm no- [protected], email id - [protected]@gmail.com [protected]@gmail.com), but as this flight didn’t take off, I applied for full refund-which company had already initiated to one97 communication (Paytm) . But I hadn’t received any refund till now, also your helpline numbers are not picking up the calls ...Please look into the matter and refund my hard earned money as soon as possible...

        Refund Issue PayTM - Comment #3994585 - Image #0
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          S
          Swagatika95
          Mar 5, 2022
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          Respected Sir,
          Despite not having any Paytm, Rs. 2300 got deducted from my account. After checking through Mini statement, I got to know about the details that it has been done via one97 communication. How can I get it back?
          Submitting the attachment for ur early feedback and resolution.
          Regards,
          Swagatika
          +1 photos
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            B
            bum98
            from Bolpur, West Bengal
            Feb 26, 2022
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            Address: bolpur

            On 24 th feb 2022 rs 600/- which debited from my ac through debit card which transaction id 811841 One97 Communications Lnoida & on 25 th feb 2022 another 600/- rs debited its transaction id-230803 One97 Communications Lnoida same marchent .i dont have any transaction .plz recover my money back as soon as possible ..i also compline to my branch bank. i also inform you this company a Fraud, plz take action.
            thanks & regards
            +1 photos
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              Y
              Yogi26jan
              from Indore, Madhya Pradesh
              Feb 25, 2022
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              I have booking to train ticket through their credit card option on 24/02/2022. The amount got debited INR 878.64 from my credit card but not got book train ticket & same debited by One97 Communications L
              Kindly refund the amount or credit to my credit card
              Thank you.
              Yogendra Kumar Patel
              +1 photos
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                G
                from Paonta Sahib, Himachal Pradesh
                Feb 23, 2022
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                I am Akshat Goel and I m not using my Paytm account since 2 years.But today I am restarting my Paytm account and is blocked .. kindly help me and contact me as soon as possible.

                Regards
                Akshat Goel
                [protected]
                One97 Communications customer support has been notified about the posted complaint.
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                  V
                  venkataramayya koduri
                  Feb 22, 2022
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                  Address: 401, abhis hiranya, kavuri hills, madhapur

                  I K Venkata Ramayya on 21.02.2022 I was wrongly paid Rs. 1299.00 through my SBI Credit card to ONE97 COMMUNICATIONS LTD BY 4.13 PM

                  Please arrange to refund the amount same credit card
                  One97 Communications customer support has been notified about the posted complaint.
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                    A
                    Feb 21, 2022
                    Resolved
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                    Resolved

                    I have transferred Rs 1790/- to M/S Ramajayamrice.com through their net banking option on 18/02/2022. The amount got debited from my bank account but not got credited to the merchant till now. The transaction ref is:[protected]IGANAOPTR1,
                    TO TRANSFER INB One97 Communications Limi.
                    Kindly refund the amount or credit to the merchant.
                    Thank you.
                    Feb 22, 2022
                    Complaint marked as Resolved 
                    The money has been credited back to my account. Thank you all.
                    One97 Communications customer support has been notified about the posted complaint.
                    You made transaction on 18/02/2022. On which date you got the refund? I am also facing the same issue my tution fee 2.15L was debited from my account and not credited to college with this one97.
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                      M
                      MonikaBbhati
                      from Udaipur, Rajasthan
                      Feb 17, 2022
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                      My friend add money rs 5115 on 1 Feb via lazy pay card through paytm after that money deducted from my LAZY PAY CARD
                      After some time he got add money failed msg by Paytm
                      But in my account money was deducted ... almost 16 days are gone still not received my refund in my card
                      Pls resolve this

                      RS 5115 ON 1 FEB TO MY FRIEND VIA LAZY PAY CARD
                      BUT THEY DID NOT RECEIVED MONEY..BUT IN MY LAZY PAY CARD ITS PAID ...AND HE GOT FAILED TRANSACTION PAYMENT MSG ...I
                      +2 photos
                      One97 Communications customer support has been notified about the posted complaint.
                      Feb 21, 2022
                      Updated by MonikaBbhati
                      Amount refund in my account
                      Thank you
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                        O
                        okartikeyo
                        from Patna, Bihar
                        Feb 15, 2022
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                        Address: Noida

                        I have paid my son's school fee by ecare pro which have one97 communication payment mode and amount of rs 9409 has been deducted and Transcation was unsuccessful.
                        This incidents of 7th Feb 2022, i have waited till 8 days no update at all.
                        Please help me.
                        +2 photos
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                          T
                          Tutulisi
                          from Kolkata, West Bengal
                          Feb 14, 2022
                          May 19, 2023
                          This thread was updated on May 19, 2023
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                          Resolved

                          Debit of Rs. 54690

                          I was paying electricity bill through paytm and net banking on 13 February, 2022. However, the bill was not paid and an amount of Rs. 54690 was debited from bank account.

                          Description of payment:

                          WITHDRAWAL TRANSFER PAYTM[protected]/paytm/TRANSFER TO [protected] M/S ONE 97 COMMUNICATIONS LTD INDIAN BANK MGT BRANC

                          Please let me know the status of the payment. If the bill was not paid, then,...
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                          nafihpp
                          from Ottappalam, Kerala
                          Feb 3, 2022
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                          I did try to loading rs 3, 069 to my wallet through paytm on 1st February 2022 at 9.15 pm.

                          As the payment is successful from bank side and they also Provide transaction Id and details.

                          Paytm is Just telling that they didn't get the payment, Amount has been deducted and it has been succesfully paid to paytm.

                          Phone no : [protected]
                          Attaching details of payment
                          +1 photos
                          One97 Communications customer support has been notified about the posted complaint.
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                            J
                            Jagadishrame
                            Jan 31, 2022
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                            Address: No 48,1 st main rd Ideal homes township, kenchanhalli

                            While booking tickets through IRctc app payment gate way opted paytm and money got deducted from my account and credited to paytm(one97 communication Ltd) but tickets didn't got booked. This transaction happened on 30t jan 22 . But no response from paytm or one97 communication Ltd. Request you to refund money at the earliest.
                            +1 photos
                            One97 Communications customer support has been notified about the posted complaint.
                            Jan 31, 2022
                            Updated by Jagadishrame
                            May I know the status of this complaint.
                            Jan 31, 2022
                            Updated by Jagadishrame
                            Update status of payment deduction against Irctc tickets booking
                            Feb 01, 2022
                            Updated by Jagadishrame
                            May I know the status of this payment deducted against IRctc tickets booking and tickets not booked.

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                              S
                              Sanuv
                              from Bengaluru, Karnataka
                              Jan 30, 2022
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                              Address: Noida

                              Amount 466 has been deducted from my credit card automatically
                              +1 photos
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                                Neeraj Deogirkar
                                Jan 24, 2022
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                                Address: B 121, Sector 5 Noida Gautam Buddh Nagar District Uttar Pradesh India 201301

                                While Booking tickets in IRCTC the payment Gateway become PAYTM and Transaction of 2555 done to ONE97 Communications as per transaction history and no records found in IRCTC App which is seems to be fraud.

                                Mobile Number is [protected]

                                email id : [protected]@gmail.com
                                One97 Communications customer support has been notified about the posted complaint.
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                                  Askaa
                                  Jan 20, 2022
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                                  There are transaction of total 2000 rupees from account please credited back to my account or else I was forced to complaint in consumer court as soon as possible return it back . On 13 Jan 2022 and 17 Jan 2022 two transactions were done by one97 communications l from SBI acoount.
                                  One97 Communications customer support has been notified about the posted complaint.
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                                    M
                                    Manish_01071988
                                    Jan 14, 2022
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                                    Fraud Transaction and money credited to one97

                                    Hi,

                                    Recenlty, on Jan 12th i got a call and person hacked my phone while explaining different schemes and did transfer of 1.5 Lac. I would request you to please refund the complete amount.

                                    Attaching a snapshot from the account showing three transaction of 50000.

                                    Please act and do the needfull....
                                    +1 photos
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                                    Sureshptk
                                    from Vellore, Tamil Nadu
                                    Jan 11, 2022
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                                    Address: 2/83 Anna nagar puttuthakku vellore pin 632517

                                    5000 rupees was transferred to one97communication with out my knowledge and I am not done this transition.
                                    I am using Indian bank this transition happened without my authorization. Please transfer back to my account.
                                    +1 photos
                                    One97 Communications customer support has been notified about the posted complaint.
                                    Jan 17, 2022
                                    Updated by Sureshptk
                                    Please update the payment status
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