One97 Communications Customer Care
One97 Communications Ltd.
Customer satisfaction rating: 9%
Submit a Complaint
523
COMPLAINTS

One97 Communications Customer Care

One97 Communications Ltd.

TwitterFacebookLinkedInYoutube
Address
B 121, Sector 5
Noida
Gautam Buddh Nagar District
Uttar Pradesh
India - 201301

Customer Care Phone Numbers and Contacts

Phone:
Phone:
up
192
down
79
up
68
down
36
+91 80 4123 7197  (Bangalore)
up
58
down
42
up
64
down
48

Fax:
Fax:
+91 12 0477 0771  (HQ)

Additional info
Corporate Headquarters
B 121, Sector 5, Noida 201301
Tel: +91 12 0477 0770
Fax: +91 12 0477 0771

Mumbai
4th Floor, Enterprise Centre, Domestic Airport, Next To Orchid Hotel, Vile Parle East, Mumbai 400099
Tel: +91 22 2613 3197

Bangalore
144/533, 2nd Floor, 22nd Main, 150 Feet Ring Road, HSR Layout 1st Sector (Agara), Bangalore 560102
Tel: +91 80 4123 7197

Chennai
2nd Floor, Balammal Building, No 33, Burkit Road, T Nagar, Chennai 600 017
Tel: +91 44 2435 0197

Kolkata
6th Floor, Eco Station, BP 07, Salt Lake, Sec-5, Kolkata 700091
Tel: +91 33 4000 5197

International
Kenya
Lr No. 209/638/1, 12th Floor, Pension Towers, Loita Street, PO Box 10032 00100, Nairobi, Kenya

Bangladesh
Premises # 3, (Boshoti Dream), Flat: B#6, Room No: 1, Road-20, Gulshan-1, Dhaka-1212, Bangladesh

Dubai
106, 1st Floor, Building No. 11, Dubai Internet City Dubai, UAE

Nigeria
Adol House 15, Cipm Avenue, Alausa Ikeja, PO Box 4929, Lagos, Nigeria

View More Information...

Customer satisfaction rating
9%
Complaints
523
Pending
0
Resolved
45
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

One97 Communications related photos (223)

One97 Communications Complaints & Reviews

Sort by:

One97 Communications — amount deducted without permission.

 RICH WITH RAJESH on Dec 18, 2018
Can I know why you deducted to my amount 52 rs. Can I know the reason and you automatically deduct the amount from account. so who will give you the authority to deducted amount from my amount.
In my knowledge is a totally illegal..
I am waiting for your reason.. I will case on one97 communication..
Remember that I am very serious....
Complaint comments  Read comments Complaint category Banks

One97 Communications — automatic amount deduction

 KumarAvinash on Dec 17, 2018
On 23rd nov 2018 rs 1400 has been debited from my sbi savings account..

This amount got debited without my knowledge and against my will. On checking of mini statement i got to know that 1400 has been transferred to one97 communications private limited. I don't know on what basis you have done this transaction.
Kindly refund my amount to my account asap as this transaction has not be done by me.....
Complaint comments  Read comments [1]Complaint category Other

One97 Communications — unauthorised amount deduction from savings account

 KumarAvinash on Dec 17, 2018
On 23rd nov 2018 rs 1400 has been debited from my sbi savings account..

This amount got debited with my knowledge and against my will.. On checking of mini statement i got to know that 1400 has been transferred to one97 communications private limited. I don't know on what basis you have done this transaction.
Kindly refund my amount to my account asap as this transaction has not be done by me.....
Complaint comments  Read comments Complaint category Travel & Vacations

One97 Communications — online transaction fraud

 Ankit Jani 33 on Dec 16, 2018
I am try 10 rupee translation on shinejobsindia.in web site translation failed but all amount of my account is debited. This is bank massage
Forwarded from id-axisbk:
Your a/c 297535 is debited with inr 8800.00 on[protected]:53:07 a/c bal is inr 31.39 info: pur/one97 communications l/noida/one97 communications l/seq no 600948.
Same fraud with my bank of baroda account same day same time 9990 ru. Debited total 18790 ru. Fraud with me please refund my money...
Complaint comments  Read comments Complaint category Banks

One97 Communications — money deducted via upi but the order is failed & the money isn't refunded [Resolved]

 A Normie on Dec 15, 2018
The problem is i purchased a google play gift card from paytm via bhim upi using my [protected]@paytm upi address and the money (110) was successfully sent to paytm. [protected]@axisbank upi adress but the order failed as you can see in the above screenshots i provided. Please solve this issue quickly.

The upi reference number is[protected] and the order noof the order that failed inspite of successful payment is [protected].
(More info is provide in the attached screenshots)

(I contacted both paytm and my bank customer support, the bank confirmed that the money is successfully...
Complaint comments  Read comments Complaint category Online Shopping

One97 Communications — no refund from two months order id 6273988653.

 Uday Adari on Dec 15, 2018
Ordered on 13 october 2018 and its 15th december. The order id is [protected]. Got fake product and returned on 20th october. Shared my bank details on 23rd october as per your request. Waited 20 long days. Did not got refund and again asked me to share bank statement and bank details and shared the details. Again no refund took place after all these efforts. Called cc again and they said we started from over end on 26th november please wait up to 14th december and definitely get the refund before 14th december. Sent lot of messages, mails, calls, no one are responding and saying non-sense every...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

One97 Communications — wrong product delivery

 mishradity on Dec 14, 2018
Dear sir,
My self aditya from ghaziabad uttar pradesh. My mobile no. Is [protected].
I booked a online prepaid order no. [protected], rs. 370/- "18cm aquarium heater gaurd protective cover case" on dt. 05/11/2018. I made the online payment rs. 370/- at the time of booking.
My mother receive a packet on dt. 19/11/2018. This packet fully packed with company's seal and paste with seller' receipt rs 350/-, and product description print on receipt is "toy" which cost rs. 350/-.
Wrong product deliver at my home address on dt. 19/11/2018, which cost is rs. 350/- and this product...
Complaint comments  Read comments Complaint category Online Shopping

One97 Communications — regarding credit amount

 bvmodi on Dec 13, 2018
I am your regular customer of your paytm account. I am using your application regularly. But before three days i used your application for my vodafone number recharge of rs. 245 & rs.145. So that amount already cut in my saving account but i cannot get recharge of my mob. So please give me credit that amount in my saving account whaterver is already connected of my saving account. So please do needful in this thing as soon as possible. If any query from my side so pl call my mob no. [protected] any time....
Complaint comments  Read comments [1]Complaint category Banks

One97 Communications — unauthorised debit card changes

 gbhavya on Dec 13, 2018
A deduction of rs 111.18 was made from my account when i was ordering from zomato in the name of one97 communications on 12/12/18 whereas i made a transaction for booking the order but it didn't book and that amount was deducted from my account... I need a refund for this amount..
Below are the transaction details
My account-bhavya gupta
By debit card

One97 communications l 111.18 rs
12-dec-2018
Regards
Bhavya gupta
[protected]@yahoo.in
[protected]...
Complaint comments  Read comments [1]Complaint category Food

One97 Communications — no response by company for the deducted money [Resolved]

 Neena Natra on Dec 12, 2018
On 26.11.2018 i want to do the online shopping for that purpose i want to become the member of the company do that i can get the discount. I want to send the money the money is deducted from my account but company did not received it i did four times complaint but i got the message that company representative will approach u but till now no response from company side i am sending u the ticket no i. E 2167856 i am also sending the screen shot also pl refund the money into my account...
Complaint comments  Read comments Complaint category Online Shopping

One97 Communications — fraud sbi credit card agent stole 28000 rupees from my credit card

 Nikhil Mn on Dec 10, 2018
A fraud agent from SBI credit card team has cheated me of Rupees 28000, that is he used my credit four times each with 7000/- rupees, each time he was asking for OTP from me stating that he needs to activate some redeem points. He said that otp was expired and asked 4 times where he was successfully able to debit 28000 from SBI credit card. This happened around 1.15 pm to 1.30 pm on 10/12/2018...
Complaint comments  Read comments Complaint category Credit Cards

One97 Communications — ticket not booked but amount deducted from irctc

 irfanrasi on Dec 10, 2018
Hi,

Ticket not booked but amount deducted from credit card and i have mentioned the below transaction details pls check and refund the amount.

Date: 10/12/2018

Account ending xxxxxxxxxx458540

Dear venkateswaran.,

A transaction for your account ending 458540 was made in the amount of 2726.71 inr at irctc.

If you have any questions about this email or need assistance, please contact citi customer service using the phone number on the back of your card.
I need the refund immediately.
Thanks...
Complaint comments  Read comments [1]Complaint category Credit Cards

One97 Communications — facing payment problem through your gateway

 alakeshs on Dec 9, 2018
It is to inform you that i am facing problems paying money through your gateway. Whenever i try paying, money gets deducted from my account but it is not received at the other end. As an example, refference no. Igaexsgtl4 on 08-dec-18 at 11:56. So i request you kindly to fix the problem so that i can sand the money tommorrow itself as it is very urgent for taking admission.
Thanking you.
Regards
Alakesh sarma
[protected]@gmail.com...
Complaint comments  Read comments Complaint category Movement & Delivery

One97 Communications — refund of unwanted deduction towards tatkal train ticket booking

 Parash Sharma on Dec 8, 2018
Dear team,
Due to your system in-competencies, i hadn't able to book my tatkal ticket. Also you have deducted the money from my debit card (Hdfc bank). Could you please tell me by when i will get my money refunded. Transaction no : 949148 & 917924 (2*1410.98 inr). This kind of things creating problem for us. Can't you guys fix this problem of false deducting of money and giving us waiting tickets.

Regards
Paras sharma...
Complaint comments  Read comments Complaint category Railways

One97 Communications — information required for deduction of money from my bank account

 Neena Natra on Dec 6, 2018
Name neena batra
Saving account no [protected]
Bank name oriental bank of commerce
Branch. Bbk dav college lawrence road amritsar.
Ifsc code. Orbc 0101358
Money deducted 49.4
Date 24.11.2018
Time 2.28pm
I have already complaint two times my ticket id is 2165342
It is written resolved but till now i didn't get the money. Pl credit it in my account...
Complaint comments  Read comments Complaint category Online Shopping

One97 Communications — refund of money deducted

 Neena Natra on Dec 4, 2018
I have to send rs 49.4 to club factory for membership on 26.11.2018. The amount is deducted from my account but they did not get the money i have already did a complain i got a e-mail the complaint is resolve but till now i did not get the refund pl refund the money in to my account. I am sending u the screen shot also today 7days have passed till now i didn't get the money...
Complaint comments  Read comments Complaint category Online Shopping

One97 Communications — credit card fraud, call from 8011000141

 Jaishreekm on Dec 4, 2018
On 03.12.2018, around 1.45 pm i called the above mentioned cell number which i got from justdail just to activate my e-statement. Collected information about my axis bank credit card then transactions 2 times with bank account debited rs.9986 * 2 = 19972 has been withdraw transactions from my axis credit account paid to paytm. I request to you find out the fraudulent transaction and reversed to my account....
Complaint comments  Read comments [1]Complaint category Credit Cards

One97 Communications — one97 communication limited noida credit card fraud

 Dhivakardd on Dec 3, 2018
Dear Sir,
Today I have received a phone call from an unknown mobile number: [protected] and she asked about my sbi credit card credentials, unknowingly I have revealed all the information, later I have shared my One Time Password(OTP) also. Fraudulent person did three transaction for RS.30000/- 10000 per transaction through my SBI credit Card. I kindly request you sir to cancel the fraudulent transaction done by the person immediately and refund my money as soon as possible. I have lodged cyber crime complaint against this incident.This is my hard earned money, kindly help me to get refund...
Complaint comments  Read comments Complaint category Credit Cards

One97 Communications — money deducted from my card even though transaction failed

 SuryaSwapna M on Dec 2, 2018
I added money to my paytm wallet but the transaction got cancelled so i have added again and sent it to concerned person but when i see today it shows that money transferred to one 97 communications... How can they deduct money from my bank without my consent i am attaching screenshots here please help me retrieve my money.. This made be vary of online transaction...
Complaint comments  Read comments [3]Complaint category Banks

One97 Communications — information required regarding deduction from bank account

 rakeshkumaraggarwal on Nov 30, 2018
MY NAME : RAKESH KUMAR AGGARWAL
S/F A/C NO. : [protected]
BANK : STATE BANK OF INDIA
BRANCH: SUBHASH COLONY, G.T.ROAD, PANIPAT (HARYANA)-132103
IFSC : SBIN0011981
Rupees 1000/- debited to my abovesaid bank account on dt.25.7.2018
Particulars mentioned in the bank statement : 'Transfer to One97 Communications P.'
PLEASE INFORM THE PURPOSE OF ABOVESAID DEBIT...
Complaint comments  Read comments Complaint category Banks

Recently Discussed

3 days ago
One97 Communications
unauthorized charges deducted from my account
7 days ago
One97 Communications
wrong deduction
12 days ago
One97 Communications
I did not get a receipt of a payment I made.
13 days ago
One97 Communications
wrongly credit your account
13 days ago
One97 Communications
unauthorized deduction from bank account

Featured Complaints