One97 Communications Customer Care
One97 Communications Ltd.
Customer satisfaction rating: 9%
Submit a Complaint
526
COMPLAINTS

One97 Communications Customer Care

One97 Communications Ltd.

TwitterFacebookLinkedInYoutube
Address
B 121, Sector 5
Noida
Gautam Buddh Nagar District
Uttar Pradesh
India - 201301

Customer Care Phone Numbers and Contacts

Phone:
Phone:
up
192
down
79
up
69
down
36
+91 80 4123 7197  (Bangalore)
up
58
down
42
up
64
down
48

Fax:
Fax:
+91 12 0477 0771  (HQ)

Additional info
Corporate Headquarters
B 121, Sector 5, Noida 201301
Tel: +91 12 0477 0770
Fax: +91 12 0477 0771

Mumbai
4th Floor, Enterprise Centre, Domestic Airport, Next To Orchid Hotel, Vile Parle East, Mumbai 400099
Tel: +91 22 2613 3197

Bangalore
144/533, 2nd Floor, 22nd Main, 150 Feet Ring Road, HSR Layout 1st Sector (Agara), Bangalore 560102
Tel: +91 80 4123 7197

Chennai
2nd Floor, Balammal Building, No 33, Burkit Road, T Nagar, Chennai 600 017
Tel: +91 44 2435 0197

Kolkata
6th Floor, Eco Station, BP 07, Salt Lake, Sec-5, Kolkata 700091
Tel: +91 33 4000 5197

International
Kenya
Lr No. 209/638/1, 12th Floor, Pension Towers, Loita Street, PO Box 10032 00100, Nairobi, Kenya

Bangladesh
Premises # 3, (Boshoti Dream), Flat: B#6, Room No: 1, Road-20, Gulshan-1, Dhaka-1212, Bangladesh

Dubai
106, 1st Floor, Building No. 11, Dubai Internet City Dubai, UAE

Nigeria
Adol House 15, Cipm Avenue, Alausa Ikeja, PO Box 4929, Lagos, Nigeria

View More Information...

Customer satisfaction rating
9%
Complaints
526
Pending
0
Resolved
45
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

One97 Communications related photos (224)

Complaints with pictures are more trusted and informative    View all

One97 Communications Complaints & Reviews

Sort by:

One97 Communications — one97 communication limited noida credit card fraud

 Dhivakardd on Dec 3, 2018
Dear Sir,
Today I have received a phone call from an unknown mobile number: [protected] and she asked about my sbi credit card credentials, unknowingly I have revealed all the information, later I have shared my One Time Password(OTP) also. Fraudulent person did three transaction for RS.30000/- 10000 per transaction through my SBI credit Card. I kindly request you sir to cancel the fraudulent transaction done by the person immediately and refund my money as soon as possible. I have lodged cyber crime complaint against this incident.This is my hard earned money, kindly help me to get refund...
Complaint comments  Read comments Complaint category Credit Cards

One97 Communications — money deducted from my card even though transaction failed

 SuryaSwapna M on Dec 2, 2018
I added money to my paytm wallet but the transaction got cancelled so i have added again and sent it to concerned person but when i see today it shows that money transferred to one 97 communications... How can they deduct money from my bank without my consent i am attaching screenshots here please help me retrieve my money.. This made be vary of online transaction...
Complaint comments  Read comments [3]Complaint category Banks

One97 Communications — information required regarding deduction from bank account

 rakeshkumaraggarwal on Nov 30, 2018
MY NAME : RAKESH KUMAR AGGARWAL
S/F A/C NO. : [protected]
BANK : STATE BANK OF INDIA
BRANCH: SUBHASH COLONY, G.T.ROAD, PANIPAT (HARYANA)-132103
IFSC : SBIN0011981
Rupees 1000/- debited to my abovesaid bank account on dt.25.7.2018
Particulars mentioned in the bank statement : 'Transfer to One97 Communications P.'
PLEASE INFORM THE PURPOSE OF ABOVESAID DEBIT...
Complaint comments  Read comments Complaint category Banks

One97 Communications — fraud transaction rs.9000 at 8 : 54 am (account no 5211xxxx993)

 anurag kaushik n on Nov 29, 2018
Dear team,

Fraud transaction rs.9000 at 8 : 54 am. Without my knowledge, i have already raise complain regarding and complain number [protected].
Kindly return my amount as soon as possiable. Waiting for kind response. At any how, i need my amount back without any delay.
I am using standard charted bank from last 5 years account number [protected] and this kind of incident is happen first time with my account.

I also want to know how its possible that anybody can use my account through purchasing without generation any otp & without required any debit...
Complaint comments  Read comments [1]Complaint category Banks

One97 Communications — unnecessary deduction of 49.4 from bank account

 Neena Natra on Nov 28, 2018
On 25th Nov 2018 I send Rs 49.4 to club factory for membership .At 4.28 pm the money is deducted from my account .but the factory did not get the money. I have already do a complaint on 25th Nov but I got the message the your complaint is resolved.but till now money is not refunded pl refund the money to my account. I am sending u the screen shot also....
Complaint comments  Read comments Complaint category Online Shopping

One97 Communications — excess deduction from my bank account

 gokulkamble on Nov 27, 2018
I had paid a bill of rs.1009/- on 06/10/2018 and complete the online transaction using paytm option but the same amount (1009) has been deducted 5 (Five) time from my account no. [protected] on 08/10/2018 without any reason. And on 12/10/2018 i got 1009/-rs. Only (One time), but the remaining amount is not refund by the company. Hence it is requested to refund the excess amount at the earliest....
Complaint comments  Read comments [1]Complaint category Banks

One97 Communications — tatkal reservation failure

 captain_yp on Nov 27, 2018
I'm booking four tatkal ticket from ratlam to mumbai on dte november 4th... But booking cancelled... I transact money through debit cart but my money not credit in my bank account... Money show in to wallet one97.. So plz credit back my money in my bank account... Booking cancellation screenshot enclosed... Plz help me.. Thanks

Regards
Shailendra shrivastava...
Complaint comments  Read comments Complaint category Banks

One97 Communications — payment deducted but ticket not booked

 Bablu Bhai on Nov 26, 2018
Dear, sir i'm first complane post on 21/11/2018 but not responding company my complane is i'm booking tran ticket for irctc on 20/11/2018 ranchi to muzaffarpur and payment deducted my account hdfc bank account no is : [protected] amount rs, 960 at one97 communications l but ticket not booked i'm attaching screenshot of the payment deducted and irctc feld report and bank statement please sir i request you to please refund my money my same bank account and furder detail contact me my mobile number is:[protected] and my mail id is: [protected]@gmail.com
Thanks
Subodh kumar verma...
Complaint comments  Read comments Complaint category Banks

One97 Communications — refund of unnecessary deduction from account [Resolved]

 Neena Natra on Nov 25, 2018
Yesterday i had send rs49.4 to club factory at 2.28pm for membership as i want to do online shopping. But at the same time money is deducted from my account. I got the message from bank. But the factory owner did not get it pl refund the money in my account. I am sending u the message which i got from the bank. This is a fraud. If you will not refund the money. I will lodge a complaint in the consumer forum. Pl do needful as early as you can. This spoils the reputation of your company...
Complaint comments  Read comments Complaint category Online Shopping

One97 Communications — train tickets booking

 Mohammed Rinoj NK on Nov 24, 2018
Respected sir,
I Mohammed Rinoj, have a complaint regarding my money loss of 270 Rs through my federal bank account. On 19th September, 2018 I have booked a railway ticket through UTS application which was payed through paytm . The money of 270 Rs was debited from my account . The main issue is that I didn't receive my railway ticket.
So I hereby request you to credit the same amount of money to my above mentioned federal bank account. Hope you would check the problem at the earliest
Thanking you,
Yours faithfully
Mohammed Rinoj...
Complaint comments  Read comments [2]Complaint category Railways

One97 Communications — ticket booking failure

 Bablu Bhai on Nov 21, 2018
Dear sir, i'm booking trane ticket for irctc and amount 960 debited my account hdfc bank at one97 communications but ticket booking failure so please refund my amount my same bank account thanks my mobile no is [protected] and i'm attaching screenshot so kaindly sir please see this attachment and refund my money my account

Thanks
Subodh kumar verma...
Complaint comments  Read comments Complaint category Banks

One97 Communications — dish tv recharge

 shanti bhusan srivastava on Nov 20, 2018
To
The MD, Director, Manager, Customer care
ONE97 COMMUNICATIONS LTD.

Dear Sir,

Main apna Dish TV ko 209/- se HDFC Credit Card ke madhyam se aaj dinank 19/11/2018 samay dopahar 01:31 minat par Recharge kiya. Mera Rupya card se deduct ho gaya aapke account me "ONE97 COMMUNICATIONS L." lekin mera Dish TV ka recharge ka koi sms nahi aya.mera Dish TV ka VC No. [protected] hai

Kripya aap se nivedan hai ki aap jitna sighra ish samsya ka samadhan kare.

Dish TV Account Name: Kunj Bihari Srivastava
VC No. : [protected]
Complaint comments  Read comments [1]Complaint category Satellite, Cable DTH TV

One97 Communications — money deducted from bank account for failed irctc tatkal ticket booking.

 Kritimanocha on Nov 20, 2018
Sir,
Paytm is a very reputed company. However, when i tried to book a tatkal ticket on 10 november 2018, the ticjet did not book but an amount of rs. 1180.49 was deducted from my account and transferred to one97 communications. Inspite of writing numerous complaints, i did not get any reply from them. It is expected of paytm to be responsible enough for its costumer complaints. I would like you to please look into the matter and refund my amount as soon aa possible failing of which it would be difficult for me to rely on paytm again.
Transaction id is: #txn 942021. I am also attaching...
Complaint comments  Read comments Complaint category Railways

One97 Communications — ford call

 Venkatesh Maddi on Nov 17, 2018
Dear sir,

I had received call from one of the representative regarding register complaint instaupi. Representative from cyber crime complaint (https://www.cybercrimecomplaints.in/search/?term=instaupi) loss of instaupi. Representative sent me 1 request upi through 2675/- + 4675/- from 03/11/2018.

Ford contact no is: [protected].

Please help me

Thanks and regards

Venkatesh maddi - [protected]...
Complaint comments  Read comments [1]Complaint category Telecommunications

One97 Communications — tatkal booking failure

 captain_yp on Nov 17, 2018
I trying to book my tatkal train ticket through irctc connect app but ticket was not booked. But amount was deducted from my account one97 communication transactions id is frist one is[protected] and another one[protected] please refund my amount to my same bank account still not refund my amount one 97communication transactions details are attaching by the screen shot. And irctc transaction failed too..

My contact no. Is [protected], [protected]

My bank account no. Is [protected] sbi mandsaur mp

Shailendra shrivastava...
Complaint comments  Read comments [1]Complaint category Railways

One97 Communications — uts application debited rs 184.07

 dmonojit on Nov 14, 2018
Dear sir,

My self monojit das from barrackpore. (Kolkata)

12.11.2018. I am proceed for monthly tickets from barrackpore to ballygunge via railway uts railway application. But tickets not showing in uts application and rs 184.07 debited to my account. Details of my bank deduction attached in this mail.

Monojit das

My railway uts no [protected].

Transaction i'd
Inr 184.07 debited to ac xxxxxxxxxxx4762 on 12-nov-2018 23:23:17-pca:[protected]:99017021:one97 communications l noida ind on 12-nov-2018 23:23:17....
Complaint comments  Read comments Complaint category Railways

One97 Communications — payment transaction failed but money deducted from bank.

 vijay konduri on Nov 13, 2018
Actually i recharged to the google play to get the redeem code of 800/- rs transaction through paytm. Money deducted from bank to one97 communications, but it showed payment pending notification, after a while it again showed that payment failed, i didn't got my redeem code and i didn't got my money refund to my bank. I mailed to the paytm about this issue but they said money not received from my bank. I'm sending all the screenshots of paytm and my bank money transaction details. Kindly check about this issue. I need my money back. Thank you.....
Complaint comments  Read comments [2]Complaint category Online Shopping

One97 Communications — failed transactions but amount debited..

 shreeamitsharma on Nov 12, 2018
I (Amit sharma) had done two transactions of amount 1190.98 each on 09/11/2018 for irctc ticket booking through irctc app. The amount was debited twice but transactions rendered unsuccessful from my canara bank account number[protected]. The same transaction was successful in 3rd attempt. The txn ids for two unsuccessful transactions are:
[protected] and[protected]. It has been 4th day today but i haven't not received my amount for two unsuccessful transactions.. Please refund my amount of total sum 2381.96 asap.....
Complaint comments  Read comments [2]Complaint category Railways

One97 Communications — auto debited amount through the portal reflected only rs.10

 priyapromod on Nov 12, 2018
Merchant name : one97 communications ltd
Date :xx, xx, 2018
Total charge :rs 10.00
Card number :xxxx xxxx xxxx xxxx

Otp :
I shared the otp for debiting rs.10 but rs.10000 plus rs.20000 total rs. 30000 was auto debited from my axis account by naukriguru.co through one97 communications this morning.
Kindly look into this matter urgently and re-credit this amount into my account...
Complaint comments  Read comments Complaint category Banks

One97 Communications — order id: 6322018655 - refund not received

 PP PL on Nov 12, 2018
This mail is regarding my order id: [protected] on paytm.
The above order has been returned on 25.10.2018 and i share my bank details with paytm on 26.10.2018 on the link share by paytm on my e mail id, attached
Till date, almost 20 days passed, but i have not received my refund of rs. 3465.00 in my bank account.
I am continuously taking follow-ups with paytm via mail, as you can see in the trailing mails which are self explanatory and trying to paytm via phone also, but could not.
I am request you to please help me to get my refund of rs. 3465 in my bank account....
Complaint comments  Read comments Complaint category Online Shopping

Recently Discussed

5 days ago
One97 Communications
unauthorized deduction from account
10 days ago
One97 Communications
unauthorized charges deducted from my account
14 days ago
One97 Communications
wrong deduction
19 days ago
One97 Communications
I did not get a receipt of a payment I made.
20 days ago
One97 Communications
wrongly credit your account

Featured Complaints