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One97 Communications Complaints & Reviews

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Updated: Jan 21, 2026
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105
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Bad 😕 It seems that One97 Communications has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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One97 Communications

One97 Communications reviews & complaints page 9

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R
Roshan9486
Apr 8, 2022
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The company has fraudly debited rs.239 my from sbi account .kindly look into the matter and refund my net amout or i 'll sue in court.
Apr 10, 2022
Complaint marked as Resolved 
Resolved
One97 Communications customer support has been notified about the posted complaint.
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In[protected], when i was booked my cinema ticket via online, and the amount of my booking was debited but my booking of cinema ticket was cancelled and till the amount refunded till the date of 3 to 7 days .. but still no amount has refunded,
So please kindly clarification of my debited amount and refund my amount..
Thanking you
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Sir
Mere account se 20/07/2022 ko Time 11:10Am per transaction Hui thi mere account se payment ho gya hai lekin payment nhi hua account se rupees cut gya na hi muzhe pesa wapis Mila refund nhi aaya na hi payment hua account se es OTHPG One97communication LNOIDA ko chala gaya hai please my problem solution kigiye my phone no[protected] hai Rs 9254 Rs ka payment refund ker dijiye nhi to me court me complete kruga .
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    U
    utkarsh8931
    from Muzaffarpur, Bihar
    Apr 7, 2022
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    Address: One97 Communications Ltd (Paytm) Address - B 121, Sector 5 Noida Uttar Pradesh, 201301 (0120) 4770116 4770770 www.one97.com
    Website: www.one97.com

    This is to inform you that an unauthorized transaction has happened from my account on the date 03 April 2022 of rs50000 to your company its reference no. is IGANHPZFP4 the transaction was not done by me so please refund my money. I am attaching the complete message which came to me that day, so please do the needful thank you
    One97 Communications customer support has been notified about the posted complaint.
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      A
      Akash Kumar 07
      Apr 1, 2022
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      Sir i have made via paytm payment gateway and that shopkeeper is far away to me so i request to please refund the amount to my bank account.
      One97 Communications customer support has been notified about the posted complaint.
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        S
        shivamguptasg
        from Ghaziabad, Uttar Pradesh
        Mar 30, 2022
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        My name is Naresh kumar gupta and i booked he booked a AC Seater/Sleeper bus ticket online on Zing bus from Mohan nagar metro station to Near ISBT Dehradun. After filling all the required details for booking i was directed to the payment page and after that the payment was successfully done at 6:26 PM on 27th March of Rs 330.22 to LeTravenuesTech, I got the deduction message from my ICICI bank account, but after all these things I still was not able to receive any conformation mail or message about my booked Ticket.
        I called the customer care service and after that an unauthorized payment of Rs 15, 34.50 was debited to One97 communication from my ICICI debit card.
        I haven't done any transaction towards One97 communication but still this unauthorized transaction happened.
        I request you to please refund me the amount of rs 15, 34.50 as it was an unauthorized transaction.
        One97 Communications customer support has been notified about the posted complaint.
        View replies
        -------- Original Message --------
        Subject: Fw: Unnecessarily Debit From My SBI Account REG,
        From: rambabu chekuri
        To: [protected]@paytm.com
        CC:
        Sent from my Huawei Mobile

        -------- Original Message --------
        Subject: Unnecessarily Debit From My SBI Account REG,
        From: rambabu chekuri
        To: [protected]@paytm.com
        CC:
        Dear Sir
        My account had unnecessarly Debited to your One97 Communications
        Three times Amount Debited
        01. 49400
        02.100
        03. 99
        From My SBI wide Account Number [protected]
        Kindly Rectify My Problem, and send Money Back to my Account as given
        I attached screen shot for your reference
        Thanking you sir
        CH. Rambabu
        Cell [protected]
        Sent from my Huawei Mobile
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          N
          nitin jedia
          Mar 28, 2022
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          Address: c 39 hastsal vihar uttam nagar new delhi 110059

          I am nitin from delhi Kindly refund my amount of Rs. 42000 as soon as possible.

          Mob: [protected]/[protected]
          One97 Communications customer support has been notified about the posted complaint.
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            D
            dhavalrajeshbhai
            Mar 25, 2022
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            I am holding bank account no [protected] in SBI account from[protected] to[protected] total 1, 68, 629 has been debited in the name one97 communication Ltd. We have not done any transaction and these all are unauthorised debit from my above said account. Request you to look in to the matter at the earliest and refund my hard earned money. let me know if you need any further details. You can reach out me on +91 [protected] for any other information.
            One97 Communications customer support has been notified about the posted complaint.
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              K
              kawaljeet.k
              from delhi, Delhi
              Mar 15, 2022
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              One97 communication L Noida has done fraud transaction from my credit card worth rs 11899 on 28/2/2022
              please help me to reverse this entry as soon as possible
              One97 Communications customer support has been notified about the posted complaint.
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                R
                Ram6044
                from Lucknow, Uttar Pradesh
                Mar 15, 2022
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                Address: Lucknow

                From 30/3/2022 to 9/3/2022 i lost of Rs 160000 from my account .This fraud is done through Ecom one97 communication. i request to pls refund my money .
                One97 Communications customer support has been notified about the posted complaint.
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                  H
                  Harshika Malhotra
                  Mar 11, 2022
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                  Address: Noida

                  My account was charged 3000 rs when i never bought anything from here. It happened the same time i put money in my paytm account
                  One97 Communications customer support has been notified about the posted complaint.
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                    S
                    sharadharad
                    from MUMBAI, Maharashtra
                    Mar 11, 2022
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                    I have done transaction amt 1400.00dt 10.03.2022 Time 20:11:12 night amt is deducted my account.but not credited in Train Re wallet Account please refund this amt earlist and reply this message
                    Thanks regards
                    Sharad harad
                    One97 Communications customer support has been notified about the posted complaint.
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                      I
                      Ishu Hallen
                      Mar 10, 2022
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                      Address: Jalandhar

                      We checked our bank transiction n 1.35 lakh rs missing from account n trasition name is one 97 commniqctiom
                      One97 Communications customer support has been notified about the posted complaint.
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                        M
                        Mridul Patar
                        Mar 5, 2022
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                        Resolved

                        Website: paytm.com

                        Hi,
                        Hope you are doing well.

                        I am writing this complaint to you because I made a payment request from my SBI account through PayTM UPI for a PayTM postpaid bill. Due to the network issue the transaction got cancelled.

                        So, Please refund my amount as soon as possible.
                        Amount: 1672.51
                        Transaction Date: 1 March, 2022, 10:23 AM
                        UPI Reference Number:[protected]
                        Order ID (Paytm): [protected]
                        Mar 6, 2022
                        Complaint marked as Resolved 
                        One97 Communications customer support has been notified about the posted complaint.
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                        I had done my flight ticket from Paytm for SpiceJet ( date 24th apr, pnr E8PGVF, name - SL Meena, Paytm no- [protected], email id - [protected]@gmail.com [protected]@gmail.com), but as this flight didn’t take off, I applied for full refund-which company had already initiated to one97 communication (Paytm) . But I hadn’t received any refund till now, also your helpline numbers are not picking up the calls ...Please look into the matter and refund my hard earned money as soon as possible...
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                          S
                          Swagatika95
                          Mar 5, 2022
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                          Respected Sir,
                          Despite not having any Paytm, Rs. 2300 got deducted from my account. After checking through Mini statement, I got to know about the details that it has been done via one97 communication. How can I get it back?
                          Submitting the attachment for ur early feedback and resolution.
                          Regards,
                          Swagatika
                          One97 Communications customer support has been notified about the posted complaint.
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                            B
                            bum98
                            from Bolpur, West Bengal
                            Feb 26, 2022
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                            Address: bolpur

                            On 24 th feb 2022 rs 600/- which debited from my ac through debit card which transaction id 811841 One97 Communications Lnoida & on 25 th feb 2022 another 600/- rs debited its transaction id-230803 One97 Communications Lnoida same marchent .i dont have any transaction .plz recover my money back as soon as possible ..i also compline to my branch bank. i also inform you this company a Fraud, plz take action.
                            thanks & regards
                            One97 Communications customer support has been notified about the posted complaint.
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                              Y
                              Yogi26jan
                              from Indore, Madhya Pradesh
                              Feb 25, 2022
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                              I have booking to train ticket through their credit card option on 24/02/2022. The amount got debited INR 878.64 from my credit card but not got book train ticket & same debited by One97 Communications L
                              Kindly refund the amount or credit to my credit card
                              Thank you.
                              Yogendra Kumar Patel
                              One97 Communications customer support has been notified about the posted complaint.
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                                G
                                [email protected]
                                from Paonta Sahib, Himachal Pradesh
                                Feb 23, 2022
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                                I am Akshat Goel and I m not using my Paytm account since 2 years.But today I am restarting my Paytm account and is blocked .. kindly help me and contact me as soon as possible.

                                Regards
                                Akshat Goel
                                [protected]
                                One97 Communications customer support has been notified about the posted complaint.
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                                  V
                                  venkataramayya koduri
                                  Feb 22, 2022
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                                  Address: 401, abhis hiranya, kavuri hills, madhapur

                                  I K Venkata Ramayya on 21.02.2022 I was wrongly paid Rs. 1299.00 through my SBI Credit card to ONE97 COMMUNICATIONS LTD BY 4.13 PM

                                  Please arrange to refund the amount same credit card
                                  One97 Communications customer support has been notified about the posted complaint.
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                                    A
                                    [email protected]
                                    Feb 21, 2022
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                                    Resolved

                                    I have transferred Rs 1790/- to M/S Ramajayamrice.com through their net banking option on 18/02/2022. The amount got debited from my bank account but not got credited to the merchant till now. The transaction ref is:[protected]IGANAOPTR1,
                                    TO TRANSFER INB One97 Communications Limi.
                                    Kindly refund the amount or credit to the merchant.
                                    Thank you.
                                    Feb 22, 2022
                                    Complaint marked as Resolved 
                                    The money has been credited back to my account. Thank you all.
                                    One97 Communications customer support has been notified about the posted complaint.
                                    View replies
                                    You made transaction on 18/02/2022. On which date you got the refund? I am also facing the same issue my tution fee 2.15L was debited from my account and not credited to college with this one97.
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                                      M
                                      MonikaBbhati
                                      from Udaipur, Rajasthan
                                      Feb 17, 2022
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                                      My friend add money rs 5115 on 1 Feb via lazy pay card through paytm after that money deducted from my LAZY PAY CARD
                                      After some time he got add money failed msg by Paytm
                                      But in my account money was deducted ... almost 16 days are gone still not received my refund in my card
                                      Pls resolve this

                                      RS 5115 ON 1 FEB TO MY FRIEND VIA LAZY PAY CARD
                                      BUT THEY DID NOT RECEIVED MONEY..BUT IN MY LAZY PAY CARD ITS PAID ...AND HE GOT FAILED TRANSACTION PAYMENT MSG ...I
                                      One97 Communications customer support has been notified about the posted complaint.
                                      Feb 21, 2022
                                      Updated by MonikaBbhati                                       Amount refund in my account
                                      Thank you
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                                        O
                                        okartikeyo
                                        from Patna, Bihar
                                        Feb 15, 2022
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                                        Address: Noida

                                        I have paid my son's school fee by ecare pro which have one97 communication payment mode and amount of rs 9409 has been deducted and Transcation was unsuccessful.
                                        This incidents of 7th Feb 2022, i have waited till 8 days no update at all.
                                        Please help me.
                                        One97 Communications customer support has been notified about the posted complaint.
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