One97 Communications — balance deduction from my idea network number

My number [protected].
I am an idea customer and repeatedly money is being deducted from my account. I have not downloaded anything from internet but still i m getting message from idea mentioning that...
Dear customer,
Thank you for downloading contestpack from one97. You have been deducted rs.w

This is not the first time it's happening.

Kindly stop the deduction immediately and resolve the issue at the earliest.

Thanks & regards
Viswa Teja Bolla
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One97 Communications customer support has been notified about the posted complaint.
Complaint comments 

Comments

Sir,
I pay rs.2500/- through paytm to ONLINE SHOP being cost of mobile on offer, but no confirmation details received so far if my order not considered same may please be refunded my account via paytm at the earliest please.
Looking for favourable action from your end.

With warm regards.

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    One97 Communications Phone
    +91 22 2613 3197 (Mumbai)
    +91 12 0477 0770 HQ
    +91 33 4000 5197 (Kolkata)
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    B 121, Sector 5, Noida, Uttar Pradesh, India - 201301
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