One97 Communications — deduction of amount from my sbi a/c

I have done ticket booking through irctc from bza (Vijayawada) to sc (Secunderabad) train no.12773 shm sc ac exp under transaction id [protected]. Journey date is 3.5.2018. Ticket was not issued by irctc with reason "no response from bank" but the amount rs.1935 was deducted from my sbi a/c with debit entry"othpg[protected] one97 communicationsli". Kindly look into the matter and arrange to refund my amount was credited to you.
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One97 Communications customer support has been notified about the posted complaint.
Apr 18, 2018
Updated by vsrk ambatipudi
Complaint not resolved
Apr 19, 2018
Updated by vsrk ambatipudi
Pl refer to my yesterday complaint on irregular deduction of amt rs.1935 and was credited to one97 communications which is most unfortunate thing happend to me while booking tickets through irctc i performed ticket booking through irctc but tickets were not issued by irctc with reason no response from bank though correctly operated payment option but amt was credited to your a/c as per my sbi pass book entry. Where this technical mistake taken place with bank or with you? Pl resolve and refund the amt without further loss of my time. All particulars were given in my previous mail. Avsr krishna
Apr 20, 2018
Updated by vsrk ambatipudi
How many days will take to give reversal entry / refund of deducted amount from my sbi a/c?
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