One97 Communications — have booked a train ticket from one97 communi

Address:Nanded, Maharashtra, 431604
Website:One97 Communications

Have booked a train ticket from ang to bsb on 17th jan 2019 in irctc rail connect app through payment gateway one 97 comm but transaction go failure twice (Ticket not booked) but money go debited from bank of baroda bank account, but still not refunded.
Plz look into this matter immediately.
Message:-
A/c no [protected] dr for inr 633.65 cardtxn:rpay-pos/one9. (Incl. O[censored]nclrd chqs) on 17jan 2019 11:15hrs
Email id:- [protected]@gmail.com
With regards
Ganpat
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    One97 Communications Phone
    +91 22 2613 3197 (Mumbai)
    +91 12 0477 0770 HQ
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    B 121, Sector 5, Noida, Uttar Pradesh, India - 201301
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