One97 Communications — money deduction repeatedly | |||
One97 communications — idea deducted my money without my knowledge 1 review India P. Satyanarayana, mobile number: [protected] on dec 4, 2019submit a complaint Just now i got message from idea like this Thank you for giving your consent in activating sports voice alerts on your mobile, you will receive an obd call with sports updates. Charges of this obd will be rs.5/- Dear customer, Thank you for downloading sports from one97. You have been charged rs. 3 Your balance is rs. 1 ... Its like shut idea service... Decting money like this verybad... Was this information helpful? | |||
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One97 Communications customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
I have already raised a complaint a month ago to customer care regarding unauthorised deductions of ₹5/- on receiving call from random numbers starting 815... but to no avail. Without consent of customer, company has been calling repeatedly on daily basis. Once you pickup the call you end up getting a sms stating ₹5/- has been deducted owing to sports download from One97 which I haven’t opted or subscribed till date.
Customer care gave me a number to dial 545454 to deactivate but again to no avail. Kindly stop this nuisance and loot with immediate effect
Customer care gave me a number to dial 545454 to deactivate but again to no avail. Kindly stop this nuisance and loot with immediate effect
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Resolved
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+91 22 2613 3197 (Mumbai)
+91 12 0477 0770 HQ
+91 33 4000 5197 (Kolkata)
B 121, Sector 5, Noida, Uttar Pradesh, India - 201301
I got this message
Dear Customer,
thank you for downloading sports from One97.
You have been charged Rs. 5
Your balance is Rs. 30.68
So please stop service and deduction of
Balance