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One97 Communications — money deduction unnecessarily

I am an idea customer and repeatedly money is being deducted from my account. I have not downloaded anything from internet but still i m getting message from iz-ideacms mentioning that...
Dear customer,
Thank you for downloading sports from one97. You have been charged rs. 5. Your balance is rs. 5.38.
I don't know what to do now. Please help or else provide any solution.
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I paid movie ticket in TicketNew application.but ticket is not booked amount is deducted by ticketnew application.so, I want my money 614.32 rupees.
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