One97 Communications — no refund or even no any message or email about failed transaction

Dear sir,
Amount deducted but the ticket is not booked when i selected debit card while booking train ticket. I just repeated same booking but i faced the same, i got error like rejected by bank.. As it done through one 97 communication still now cash not refunded or i not received even one message about failed transaction.
Please check the attached screenshot of my both transaction and statement of my bank account.
Thank-you