One97 Communications — Paytm has mapped wrong fast tag with my car & wallet

nsinghal1924

Jun 11, 2022

Address:

Noida

Paytm ( one97 communication) has wrongly mapped my car VIN and my Paytm wallet with fast tag ID which is never delivered to me. Now i have been changed for that fast tag. I raised the complaint but Paytm has not yet deactivated said card. There services support is also very poor. Seems they purposely created this type of services support for misguiding customer.

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One97 Communications customer support has been notified about the posted complaint.

Jun 11, 2022

Updated by nsinghal1924 Paytm ( One97 Communication) has wrongly mapped my car registration number and my Paytm Wallet with Fast Tag ID which is never delivered to me. My car has not moved out of Delhi but my Paytm wallet is being deducted for unauthorized use of fast tag. In spite of multiple complaints to Paytm on 24x7 chat for deactivate wrong Fast tag tagged with my car and wallet there is no action from Paytm. To my surprise in place of deactivating Fast tag which is wrongly mapped with my Car Paytm sent me a new fast tag which I do not want. I raised complaint to NHAI as well for misusing my Car VIN and they said i need to approach only Paytm for deactivation. I dont know what to do ? Police FIR ?