One97 Communications — paytm merchant account blocked without my knowledge

SAURAV GHAI

from Dhariwal, Punjab

Address:

Ludhiana, Punjab, 141010

Hello sir, madam,

My paytm wallet has been blocked. The reason i understood from customer care that i transferred from my own wallet. Sir i accept my mistake but have not done deliberately, my clients had wrongly transferred payments to my wallet. Hence i transferred from my wallet to bank through paytm merchant account.

Further this comes to my knowledge that if want to activate again my account then for every future transaction i would be charged 2% for every transaction even if my clients pay me through qr code.

May i please ask the reason behind the same.

As per my understanding i should be agreed that if in future i transfer through my own paytm wallet i should be liable to pay 2% but should not be charged any fees if my clients pay for the same.

I shall look forward to favorable reply for which i shall be very thankful to you.

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Comments

Ritvik Meshram

from Mumbai, Maharashtra

Recharge has not be done but the balance has been detected from my account

Pallabi Chowdhury

from Bengaluru, Karnataka

I got a message from SBI, that 35 Rs/- has been deducted from my SBI account.
I have made a purchase from one97communication of Rs/-35.I haven't done any purchase like this.I have got the message 4 times in my SBI registered phone number.

I want you to resolve this problem as soon as possible and return my money back to my account.