One97 Communications — Paytm Postpaid - Collection Agents TORTURE

One97 Communications — Paytm Postpaid - Collection Agents TORTURE

B baranidharan from Chennai, Tamil Nadu Dec 24, 2022 Feb 25, 2023 This thread was updated on Feb 25, 2023

I have submitted my Reques/Intimation Letter to Hon'ble Nodal Officer of PAYTM few months ago asking time to pay the outstanding as soon as possible. I am receiving Paytm Postpaid every month with added interest for the month and late fees. I am ready to pay all amount without any waivers. But collection agents of Paytm TORTURING ME from DIFFERENT MOBILE NUMBERS and SEVERAL TIMES in EVERYDAY. This leads me FRUSTRATED and DELAY in arrangements for funds and affects my daily life in all ways. I have attached TODAY's case only sir. If you allow, I will attach screenshots daily for those tortures. +8 photos Was this information helpful? No (0) Yes (0)
One97 Communications customer support has been notified about the posted complaint.
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baranidharan

from Chennai, Tamil Nadu

Feb 25, 2023

I have informed you of my inability to pay and wrote a few months back requesting time for payment, but for the past 2 months your collection agents have tortured me by calling several times from multiple numbers like Pawn Brokers agents, and they never show ID or any mail ID, as my advocate asked. In this case, I am pushed to become mentally ill and damage my earning ways. Also, Paytm is levying interest charges for every month also. Meanwhile your collection agents sent me a 50% offer like that. I don't think this is right or wrong. If anything like that, Please let me know through mail or app sir, let me check with Advocate and proceed further.

ALSO, YOUR COLLECTION AGENTS TELLING THAT I TOOK LOANS FROM SEVERAL BANKS AND CHEATED IN THIS WAY. (Please Refer Screenshot)

LET ME CHECK THIS QUESTION IS ALLOWABLE UNDER COLLECTION NORMS OF RBI.

Now your Collection Agents torture only push me to go to RBI.

I have attached a screenshot of the same.