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One97 Communications — today's report

I am an idea customer. I am getting the messages from vz-ideacms mentioning that "dear customer, thank you for downloading sports from one97. You have been charged rs. 5. Your balance is rs. 4.05".
I didn't download sports from one97, but still i am getting messages and rs. 5 is deducted. I called to idea customer but the issue is not solved.

today

Complaint Status


[Sep 22, 2019] One97 Communications customer support has been notified about the posted complaint.
Complaint comments  1 Comment     Updated: Share0Tweet0

Comments

I am charged ₹5 daily a message is comming that thanks for downloading sports from one 97.
Please check in the issue
My no [protected].
Credit my balence back after checking.
Thanku.

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    I want to submit Complaint Positive Review Neutral Comment
    code
    Customer satisfaction rating
    8%
    Complaints
    719
    Pending
    0
    Resolved
    56
    phone
    +91 22 2613 3197 (Mumbai)
    +91 12 0477 0770 HQ
    +91 33 4000 5197 (Kolkata)
    location
    B 121, Sector 5, Noida, Uttar Pradesh, India - 201301