[Resolved]  OneAssist Consumer Solutions — 3rd complaint against one assist no proper response not received mobile since more over 100 days

Address:Hyderabad, Andhra Pradesh, 505102
Website:oneassist.in

Hai i'm kartheek i'm fully disappointed with oneasist service they had my device for more than 100 days.. At last they give me the delivery details as 5 june 2017 but still i didn't received yet.. Please help me out as soon as possible.. They not at all resolving my issue since long time.. But when ever i call them they keep saying to wait for 48 hours..in mean time i will receive from their end which i never received yet..

Kindly help to get my device back..

Thanks in advance

Regards

Shanigaram kartheek
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Jul 29, 2017
Complaint marked as Resolved 
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Verified Support
Jun 22, 2017
OneAssist Consumer Solutions Customer Care's response
Dear Kartheek,

Greetings from OneAssist..!

We regret for the inconvenience caused to you.

We are unable to trace your account details on our system. We request you to share your registered contact details or customer ID for us to investigate your case and get back to you.

Looking forward to hear from you.

Regards

Deepali

Team OneAssist
Jun 22, 2017
Updated by kartheek2569
Claim number: SR#1790392

Membership ID: [protected]

Relationship number: 1705462

Mobile number: [protected]
Verified Support
Jun 23, 2017
OneAssist Consumer Solutions Customer Care's response
Dear Kartheek,

Greetings from OneAssist..!

We are very sorry to hear about your experience and regret the inconvenience caused to you.

We have forwarded your details to our team and they shall update you with the current development on your case.

We appreciate your patience in the interim.

Regards

Sagar

Team OneAssist
Verified Support
Jun 23, 2017
OneAssist Consumer Solutions Customer Care's response
Dear Kartheek,

Greetings from OneAssist..!

We hope your query was addressed by our team. They will get back to you soon.

Regards

Sagar

Team OneAssist
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