[Resolved] OneAssist Consumer Solutions — 56 days over still couldn't repair my handset.
D
drlglawankar
from Mumbai, Maharashtra
Address:
Kolkata, West Bengal, 700099
Website:
OneAssist.com
Claim no 1526526 with oneassist solutions. My mobile handset lcd screen was damaged as per authorised service centre it needs lcd display change which is half hour job n it is available with service center. As my phone was secured with oneassist i called oneassist n got information that it will take 25 to 30days (This itself is long enough, not to give it to oneassist for repair) to complete all procedure & in this time period i ll get back my handset. Since 25th august procedure started, 3rd sept. Handset picked up from my address. Last week of september i asked to pay 570rs to start working on my phone. Which i paid immediately. Sanctioned amount as per oneassist email was around rs. 2700. Still 26th october i have not received my handset. Many emails, long call time waiting n wastage of time. Spare parts available in services center but reason from oneassist is spare parts not available which is lie. Inspite of giving the detailed address of service center. My advice to all not to opt oneassist company to secure your gadgets.
Dr lalit g lawankar
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Nov 30, 2016
Complaint marked as Resolved
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
We deeply regret for the inconvenience caused to you & appreciate your patience.
We are working on your case and we will keep you posted on any development in your. Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected]
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