[Resolved] OneAssist Consumer Solutions — about deactivation of one assist mfee plan | |
Hi, One assist has been activated on my hdfc credit card without my knowledge/conformation, & at[protected] i got a simply message with deduction of rs 1399. I want you to cancel my subscription and refund my money as soon as possible. I have also mailed & called to one assist for the same, they have taken 48 hrs to response, but i have't get any response or refund yet... Pls do the needful... Regards, Anusha, Credit card ending: 2736 Mobile no: [protected] Was this information helpful? | |
Oct 28, 2018 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Sep 25, 2018 OneAssist Consumer Solutions Customer Care's response Dear Anusha, Greetings from OneAssist, Sorry for the inconvenience caused. As requested by you we have initiated the cancellation process vide service request number 3581058. Your refund amount 1399/- will be credited in your account within 5 to 7 working days. Thank you, Regards, Sophia, Team OneAssist. | |
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+91 80 8033 3333 [Customer Service]
+91 22 4298 3000 [Corp Office]
707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
I am Not Happy with One Assist Claim Process
I will request You Please Give Me A sach Valide resoan.
Also Please Let Me know Your Public Grievance Officer Email Or Contact Regarding This Issue
Thanking You
Sagar K