OneAssist Consumer Solutions — activate one assist service in hdfc credit card no-7298 without my knowledge.

Address:400708

Dear team,


The one service is still activated on my hdfc credit card no 7298. And my getting the call from one assist customer care team is forcing us to avail this service again and again. I am into depression since more then 3 week chasing for deactivation of one assist service.

Hdfc @ team kindly intervene on this serious issue for expedite.
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OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Nov 28, 2017
Updated by Narayan Devadiga
Dear team,

I had called to the one assist service center and spoken with mr rakesh, he inform me that rs 649 has been refunded to my hdfc credit card no 7298. The customer care staffs was very much rude to talk. I want my full amount to be refunded i. E 1299/-. I will not accept the part payment.

Hdfc team - one assist team is cheating me with the part payment and its not accepted for me. I want my full payment to be refunded. After 3 week of chasing with the one assist i have been half amount. This is just a loot to the customer, fraud and cheating to public. Really upset and unhappy the way hdfc and one assist team is servicing to their customer.

Regards,
Narayan devadiga.
Nov 29, 2017
Updated by Narayan Devadiga
I will not accept the half payment from one assist service. I want full amount to be refunded i. E rs1299/- on my hdfc credit card -7298. This services is been activated without my knowledge and since last 3 week i am chasing for one assist service deactivation and for my refund. Money. I am really upset and frustrated with the service rendered by hdfc to its customers. Really sorry to say that i will not recommend my colleague to take hdfc credit card even though it is offered free of cost.

Hope you understand it now clearly.

Regards,
Narayan devadiga.
Nov 29, 2017
Updated by Narayan Devadiga
Since last 4 weeks i am chasing for my refund of money which had been deducted from my hdfc credit card no 7298 by one assist. This one assist services is been activated without my knowledge. I will not accept half payment. I want my full amount to be refunded ie rs 1299/- without any deduction with immediate effect.

Now you must have clearly understand my concern.

Regards,
Narayan devadiga
Nov 29, 2017
Updated by Narayan Devadiga
Dear team,

I had received the call from one assist team stating that half payment will be refunded to my hdfc credit card no 7298. I want to make my statement clear that i will not accept half payment and i want my full amount to be refunded ie. Rs 1299/-. And please stopping harassing me, i am really fed up with the way the customer care people are talking with me.

Hdfc team - please note: i am very much frustrated and depressed with one assist team the way they are dealing with the customer.

Regards,
Narayan devadiga.
Nov 29, 2017
Updated by Narayan Devadiga
I just now called to one assist team anjali, they are saying they cant able to refund me the full amount i. E rs 1299/- in my hdfc credit card 7298. I will not accept rs.649 because this services had been activated without my knowledge. Why should i bear the losses.. I am frustrated with one assist team for to chasing my deducted money. Is this the way one assist works troubling the customers.

Hdfc credit card team - kindly intervene.

Narayan devadiga
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