[Resolved]  OneAssist Consumer Solutions — amount debited from my account without any permission from me

Without any permission taken from me... Debit an amount of rs. 1399.00 on 30.6.18 for renew membership for next year. But i am not interest for continue the service for the next year... So please refund my amount, that amount credit to my account... Membership id is 2318548... And cancel the membership... Without any permission from me... How can debit the amount... This is not a proper way for the renewal.
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Aug 6, 2018
Complaint marked as Resolved 
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Jul 02, 2018
Updated by ramireddy savada
Cancel the membership also
Verified Support
Jul 03, 2018
OneAssist Consumer Solutions Customer Care's response
Dear Ramireddy,

Greetings from OneAssist...!

We deeply regret for the inconvenience caused to you.

As per your request, plan has been cancelled vide Service Request number 3312366 and the refund has been initiated. It will be credited to your bank/card account in 7 working days.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards,

Brij

Team OneAssist.
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