[Resolved] OneAssist Consumer Solutions — amount debited without my knowledge

Mugilan M

from Chennai, Tamil Nadu

Address:

Chennai, Tamil Nadu, 600015

Without my knowledge the amount of 2999 has been debited from my card ending 0897. I don’t want any kind of membership so that amount need to be reverted immediately. Customer service numbers are useless they are not responding the calls. Relationship number 754904 kindly get revert the amount before this month bill generation otherwise you are the responsible and i ll not pay that amount. I need this to be resolve soon since my bill date is 6th and the amount deducted on 3rd january 2017

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Mar 17, 2018

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

Feb 05, 2018

OneAssist Consumer Solutions Customer Care's response Dear Customer

Greetings from OneAssist...!

We deeply regret the inconvenience cause to you. As per your request, we have cancelled your plan vide service request No. 2838570 & the refund will get processed in 7 working days.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards

Sagar

(Team OneAssist)