[Resolved] OneAssist Consumer Solutions — amount deducted from my account without consent.

madan729

Address:

500076

Dear concern,

This is prabhakar reddy, yoou have deducted an amount of rs.1899 from my bank account. please refund the amount deducted from my bank account. i did not authorize the transaction. this has been deducted without my consent. also close my account with you.

Below are the details of deduction:

Bank: icici
Name: gutha prabhakar reddy.
Date: 03/04/2018.
Amount: rs.1899.00

Thanks,
G prabhakar reddy.
91-[protected].

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Jul 3, 2018

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

Jun 01, 2018

OneAssist Consumer Solutions Customer Care's response Dear Gutha,

Greetings from OneAssist...!

We deeply regret for the inconvenience caused to you.

As per your request, we have cancelled your plan vide service request No. 3221555.

The refund will be processed in bank/card account from which the amount has been debited. It takes 7 to 8 working days for the refund to reflect in your bank/card account.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards,

Deepali

Team OneAssist