[Resolved] OneAssist Consumer Solutions — amount deducted without my consent. relationship number 6427027

Astha sah

Address:

Mumbai City, Maharashtra

I got a call and the product has been forcefully sold in the name of icici bank. I have not given any written consent and still my account has been debited for rs. 1899/-. I don’t want such product and kindly refund the amount in my account failing which i will not have any option but to approach police cyber cell for the complaint. The account has been wrongly debited i have confirmed with icici bank also but they are not aware off this so i again reiterate that kindly refund the account to avoid any action

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Apr 13, 2019

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

Mar 11, 2019

OneAssist Consumer Solutions Customer Care's response Dear Astha,

Greetings from OneAssist...!

We deeply regret for the inconvenience caused to you.

As per your request, we have cancelled your plan vide service request No. 4049198.

The refund of Rs.1899/ will be processed in bank/card account from which the amount has been debited. It takes 5 to 7 working days for the refund to reflect in your bank/card account.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards,

Deepali

Team OneAssist