[Resolved] OneAssist Consumer Solutions — auto renewal of one assist plan without my permission

[Resolved] OneAssist Consumer Solutions — auto renewal of one assist plan without my permission

B balkrishna bhushan from Bhubaneshwar, Odisha

My relationship number of One Assist plan (wallet) is 1786928 . This plan has been renewed without my consent and money deducted from my ICICI bank account . Last year also I had requested for cancellation of the plan through email and customer care number but even then amount was not refunded.This act is illegal . Its my request to cancel the plan and refund the money. Thanking you, Anuradha Kumari. Relationship No:- 1786928, Was this information helpful? No (0) Yes (0)
Apr 25, 2018 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Mar 15, 2018 OneAssist Consumer Solutions Customer Care's response Dear Anuradha, Greetings from OneAssist...! We deeply regret for the inconvenience caused to you. As per your request, plan has been cancelled vide Service Request number 2983504 and the refund has been initiated. It will be credited to your bank/card account in 7 working days. Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected]. Regards, Brij Team OneAssist.
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